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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel with free breakfast, in the vicinity of Memphis Botanic Garden

Choose dates to view prices

Located in the heart of the business district, Hampton Inn & Suites Memphis East offers practical comforts. Enjoy the serene garden, outdoor pool, tranquil terrace, and gym. Free in-room WiFi, dry cleaning services, and highly praised staff complete the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Gym
  • Pet-friendly
The current price is NZ$199
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Kitchen, Non-Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • University of Memphis - 9 min drive - 8.8 km
  • Simmons Bank Liberty Stadium - 15 min drive - 13.7 km
  • Memphis Zoo - 16 min drive - 18.7 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Central BBQ Poplar - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel near Memphis Botanic Garden
Located close to University of Memphis and TPC Southwind, Hampton Inn & Suites Memphis East Germantown Area provides a free breakfast buffet, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • An outdoor pool
  • A free local area shuttle, self-parking (surcharge) and an electric car charging station
  • Express check-out, coffee/tea in reception and smoke-free property
  • A 24-hour front desk, free newspapers and a vending machine
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 130 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Similar properties

Lobby

Embassy Suites by Hilton Memphis East Germantown Area

  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 328 reviews
The price is NZ$276
includes taxes & fees
30 Nov - 1 Dec
Embassy Suites by Hilton Memphis East Germantown Area

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on 30 Nov 2025 start from NZ$198.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Memphis East Germantown Area?

Self-parking is available for USD 10 per night.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Memphis East Germantown Area?

Checkout is at noon.

Where is Hampton Inn & Suites Memphis East Germantown Area located?

Situated in the business district, this hotel is within 9 mi (15 km) of Memphis Botanic Garden, University of Memphis and TPC Southwind. Simmons Bank Liberty Stadium and Overton Park are also within 9 mi (15 km).

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Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 192 reviews
Rating 8 - Good. 51 out of 192 reviews
Rating 6 - Okay. 22 out of 192 reviews
Rating 4 - Poor. 10 out of 192 reviews
Rating 2 - Terrible. 7 out of 192 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an upper class part of Memphis.
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Liked: Amenities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Christopher Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was good. Our two room was great two.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! There was a slight issue with my reservation and he fixed it for me. The room was clean and the amenities were great! I definitely will be staying here again!!
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The only problem was when we checked in the room was a handicap room which was not on the Expedia web. They wanted us to pay an Eccles 15& to change rooms! Red took the handicap room.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

6/10 Okay

Susan

I had to ask 3 times for clean towels. Ended up going and getting them myself.
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite
Stayed 2 nights in Apr 2025

10/10 Excellent

kathy

Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe. Strange parking now
Stayed 1 night in Apr 2025

6/10 Okay

Brent

Liked: Cleanliness
Disliked: Property conditions & facilities
The primary elevator was broken all week, and it seemed like it was broken for a while before I arrived. The parking arm is extremely annoying. Why take a ticket to get in if you just scan the same ticket to leave? And if you scan too soon after the car in front of you the arm comes down anyway blocking you. So you scan again and it says ‘Invalid Ticket’ so you park the car and go inside to get help. They tell you to try again, press help and they will open it for you. Except that isn’t true because when you press help it goes to the parking company help line and they ask you to press 3 for help - there is no numeric pad on the console!! So go back inside and ask again for help. Receptionist has to wait for someone to come and cover the desk and walk out with a special card to open the arm. Who has 10 minutes to go through this when traveling for work? Skip this location.
Stayed 4 nights in Oct 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. TV did not work and they got it fixed quick. I will stay there again.
Stayed 2 nights in Jan 2025

6/10 Okay

stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed only one night but the door wouldn't properly closed (big issued for me as I was traveling with kids). When notified the receptionist they sent someone to "fix" the problem, but there was no difference.
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Air conditioner was not working. Called front desk and they came up to look at it and they said it's not working. Do you want to move rooms. I said yes. He said he will look for another room. We had to pack everything back up and move rooms. Only two towels in room. Had to go to front desk to get more. Will not deliver to your room. P
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Excellent hotel, they upgraded us to a suite at no extra. Wonderful! We will be back!
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice area and the room and property were nice. However I did find the cleanliness of room a little off putting. The kitchen looked as if the cabinets, microwave and refrigerator hadn't been wiped down in awhile. You could see food caked up on cabinet handles as well as microwave and refrigerator handles. The bathroom door had what looked like food stains on it. Staff was very pleasant and the breakfast was very good.
Stayed 4 nights in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to access the locations I needed to go to. However, if you have special dietary needs, they can not accommodate you with anything dairy-free or otherwise. The breakfast is a standard breakfast for anyone without special needs. I found myself leaving the property to seek out breakfast.
Stayed 2 nights in Mar 2025

4/10 Poor

Nathaniel

Disliked: Cleanliness, staff & service, amenities
I didnt get the room a paid for. Unbelievable....
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Clean and quiet
Stayed 1 night in Aug 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Stayed 1 night in May 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem. Was the bed was too soft
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Beautiful hotel, room was amazing. Security for parking lot awesome.
Stayed 2 nights in May 2024

6/10 Okay

Roseanne

Disliked: Staff & service, property conditions & facilities, room comfort
The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Stayed 5 nights in May 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Room comfort

Bed with a grand canyon

The place was decent but the mattress had a very large dimple that made my wife and I both roll to the middle canyon in the bed all night.
Stayed 1 night in Jul 2024

8/10 Good

Sherri

Liked: Cleanliness, amenities, property conditions & facilities
We were not prepared to have to get a parking ticket to even enter the parking lot nor we were prepared to have to pay $10 for parking, especially since this was not right downtown. When we got settled into our room we could not get the TV to work. We called the front desk and a maintenance person was to come fix it, but no one ever came. The lamp between the two beds would not turn on and the outlet there did not seem to be working. Other wise the room was clean and well supplied and the dining area was nice.
Stayed 1 night in May 2025

4/10 Poor

Shawn

Disliked: Property conditions & facilities
This was my 2nd stay at this hotel. I knee after the first stay that it was awful and I almost didn't go back, but the price wad so good that I convinced myself to give it a second chance. The mattresses are AWFUL and desperately need replacing. The toilets are very low to the ground. There is no water pressure in the shower. We had 2 rooms, each with 2 queen beds that "slept 5" and supposedly had a sleeper sofa, no sleeper. We only had 2 towels in each room that supposedly slept 5. The air conditioner didn't work well and it was HOT. The walls are paper thin and you can hear everything in the room next door including their morning alarm. YOU GET WHAT YOU PAY FOR. NEVER again!
Stayed 2 nights in May 2025