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"A wonderful stay - everything is done just right and the staff are amazing!"

"Hotel was ok, when you walk in the hotel it smells nice & clean had a fresh smell. The room didn't smell like the lobby, the room & floor smelled musty & stale even though it was clean. Definitely need ice buckets the one in my room look like it's never been cleaned. And those stink bugs 3 of them i manage to get 2. It doesn't have any curb appeal. But overall the hotel was ok. I'm an avid traveler, I've been to several different Hyatt's this one out of 5 i would give a 3..."

"Very pleased with this visit. Clean, affordable, friendly and convenient. Thanks"

"Very nice hotel!!! One of the best ones i've been to in a while. Nice, clean rooms!!! Oh and the penthouse has a bar."

"Clean room"

"We had a nice time staying here, easy to Uber to Beale street. The hotel staff were great. Great service at the bar/restaurant. The valet parking was very easy and we could see our vehicle from the lobby. The old elevator was really cool, however; we did get stuck for a brief moment as the doors did not open (just one time) . Across from the event center so that was very convenient since we were there for work."

"Horrific, I was very disappointed. The worst atmosphere and hotel was full problems from the toilet and the TV and the breakfast was deplorable."

"Air stop working I was there for a week every day was a problem with the air. They weren’t cleaning the rooms every day only if u asked "

"The internet was just fine the staff was great I did not get to utilize the pool though I'm going to try and do something with my next time there which I'll be checking in today"