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Reviews of La Quinta Inn & Suites by Wyndham Melbourne Viera

2.5 out of 5
La Quinta Inn & Suites by Wyndham Melbourne Viera
7200 George T Edwards Dr, Melbourne, FL

Reviews

6.6
Rating 10 - Excellent. 262 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 179 out of 1000 reviews" "
Rating 4 - Poor. 157 out of 1000 reviews" "
Rating 2 - Terrible. 167 out of 1000 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Zachary

Never saw the facility. They over booked the hotel and called to tell me after I had called earlier in the day notifying them of a later check in. They said my payment would be refunded and o need to be sure that that happens. This experience has been horrible and they stated there was nothing they could do nor could the manager get me a room at a sister property in the area. I need this to corrected and my payment returned and more honestly for how poorly of an experience this has been.
Stayed 1 night in May 2024
Response from Rachid alaoui on 20 May 2024
I'm truly sorry to hear about your disappointing experience. It sounds incredibly frustrating to have your reservation canceled last minute due to overbooking, especially after confirming your late check-in earlier in the day. Rest assured, I completely understand your concerns about receiving a refund promptly and ensuring that the issue is rectified. Please note that the refund has been issued. Please accept our sincere apologies.Thank you,

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the stay overall good
Stayed 1 night in May 2024
Response from Rachid alaoui on 20 May 2024
Thank you for sharing your feedback! We're delighted to hear that you had an overall positive experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time at our hotel. If there's anything specific that stood out to you or if there are any areas where you think we can improve, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon for another enjoyable stay!

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly. Easily accessible food and shopping for a short stay.
Stayed 1 night in May 2024
Response from Rachid alaoui on 20 May 2024
ChatGPTWe're thrilled to hear that you found our staff to be friendly and that you appreciated the convenience of having easily accessible food and shopping options nearby during your short stay. Providing a welcoming atmosphere and convenient amenities are top priorities for us, and we're glad to hear that we met your expectations in these areas. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Therese

Travelled with family
The hallway and room did not smell good, the carpet did not looked vacuumed Air freshener is need in hallway s and room. At check in we were told breakfast was from 8 am to 10 am we went down at 9am an we were told it was closed and breakfast is from 7:30 to 9:am
Stayed 1 night in May 2024
Response from Rachid alaoui on 16 May 2024
We apologize for the unpleasant odors you encountered in the hallway and room during your stay. Maintaining a fresh and inviting atmosphere is important to us, and we regret that we did not meet your expectations in this regard. Your feedback regarding the need for air fresheners in the hallways and rooms is noted, and we will address this with our housekeeping team to ensure improvements are made.Regarding the breakfast timing discrepancy, we sincerely apologize for any inconvenience this may have caused. We will review our communication procedures to ensure that accurate information is provided to our guests at all times.Your satisfaction is important to us, and we appreciate you bringing these matters to our attention. If there's anything else we can do to improve your experience or if you have any further feedback, please do not hesitate to reach out to us directly. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Marc

Travelled with family
Vanity sink did not drain. Bathroom old.
Stayed 1 night in May 2024
Response from Rachid alaoui on 16 May 2024
We're sorry to hear about the issues you encountered with the vanity sink drainage and the condition of the bathroom during your stay. Ensuring that our facilities are well-maintained and fully functional is a top priority for us, and we apologize for falling short in this instance.Your feedback regarding the drainage problem and the outdated condition of the bathroom is valuable to us, and we will address these issues promptly with our maintenance team to ensure that they are resolved effectively.We appreciate you bringing these matters to our attention, as it helps us identify areas where we need to improve. If there's anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to us directly.We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Rachid alaoui on 16 May 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities
This was my 1st time there& it was just perfect in everyway.The staff was very friendly & i will be staying again in the future.
Stayed 2 nights in May 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for choosing our hotel for your first visit! We're thrilled to hear that your experience was perfect in every way and that our friendly staff made your stay memorable. We can't wait to welcome you back for another wonderful stay in the future!

8/10 Good

Anthony

Liked: Staff & service
Stayed 1 night in May 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for your review and feedback. We're pleased you enjoyed your stay overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Good location for us. Nothing special but acceptable. Showing it's age.
Stayed 2 nights in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for sharing your feedback with us. We're glad to hear that our location suited your needs. We appreciate your comments regarding our property's condition, and we'll certainly take them into consideration as we strive to improve. If there's anything specific you believe we can enhance, please feel free to reach out. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Roxanne

Travelled with partner
Liked: Cleanliness, amenities
I didn't like the breakfast choices and time
Stayed 1 night in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for sharing your thoughts with us. We're sorry to hear that our breakfast offerings and timing didn't meet your expectations. Your feedback is valuable to us, and we'll certainly take it into account as we work to improve our services. If there are specific breakfast options or timing preferences you'd like to see in the future, please feel free to let us know. We appreciate your input and hope to have the chance to better serve you on your next visit.

2/10 Terrible

Farrin

Stayed 1 night in Apr 2024
Response from Rachid alaoui on 20 May 2024
Thank you for sharing your feedback! We're delighted to hear that you had an overall positive experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time at our hotel. If there's anything specific that stood out to you or if there are any areas where you think we can improve, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

trenton, Greensboro

Stayed 1 night in Apr 2024
Response from Rachid alaoui on 20 May 2024
Thank you for taking the time to share your experience, We are thrilled you had a great stay.Thank you

6/10 Okay

Rolande

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff at dest were not friendly. Loby rest room out of order 3 days. Do not change linen for three day we were told. Sink in room unable to stop up. Will not let you check in till 3pm we were there at two and had to wait to check in. Will not be back.
Stayed 2 nights in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. Your input is valuable, and we'll use it to identify areas for improvement. If there are specific aspects you believe we can address to enhance your experience, please don't hesitate to let us know. We hope for the opportunity to better serve you in the future.

8/10 Good

Dorothy

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

2/10 Terrible

Darnell

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Foul smelling hotel windows were opened on arrival , very unclean and nothing like advertised.. checked and out in less than an Hour ..
Stayed 2 nights in Apr 2024
Response from Rachid Alaoui on 9 May 2024
We're deeply sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you may have encountered during your stay. Your feedback is invaluable, and we take it seriously. We'll use your comments to address any issues and improve our services for future guests. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and location
Stayed 1 night in Apr 2024
Response from Rachid Alaoui on 9 May 2024
We're delighted to hear that you found our hotel to offer a great price and convenient location! It's our aim to provide both value and accessibility to our guests. We hope you had a pleasant stay and we look forward to welcoming you back on your next visit!

10/10 Excellent

Richard

Liked: Amenities
I had no problems with the property.
Stayed 2 nights in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for your feedback! We're glad to hear that you had a smooth and problem-free experience during your stay with us. We strive to provide a comfortable and hassle-free environment for all our guests. If there's anything specific you enjoyed about your stay or if you have any suggestions for how we can make your next visit even better, please feel free to share. We look forward to hosting you again soon!

6/10 Okay

Lorraine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to I -95 so convenient. Bed was comfortable. But the overall cleanliness was not good at all. Rugs with big stains in the halls. Windows in lobby have not been cleaned in quite some time. The doors to the stairwells were filthy. Staff were pleasant.
Stayed 1 night in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that our convenient location and comfortable beds met your needs. However, we're truly sorry to hear about the cleanliness issues you encountered during your stay. Your comments are concerning, and we'll address them promptly with our housekeeping and maintenance teams to ensure that these issues are resolved. We appreciate your kind words about our staff and their pleasant service. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

6/10 Okay

Nick

Travelled with group
Liked: Cleanliness
Really, just that they hadn't cleaned the previous guest's leftover container out of the mini fridge.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 23 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very comfortable at this location. I've stayed at other hotels, the rooms are very comfortable. Friendly staff and the breakfast is a bonus. I will continue coming back and recommending La Quinta.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 23 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building need the renovation as soon as possible, smell the same like septic tank, sewer, the bathroom door broke the bathroom water tanks is old and different dimensions,
Stayed 1 night in Apr 2024
Response from June P., General Manager on 22 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Walter

Stayed 1 night in Apr 2024
Response from Rachid alaoui on 16 May 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!

2/10 Terrible

Yamir, Cutler Bay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrive late and the room was open.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 22 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, and speaking with my staff. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Justine

Stayed 1 night in Apr 2024
Response from Rachid Alaoui on 9 May 2024
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and it's delightful to know that we met your expectations.Your kind words about our facilities, amenities, and staff members truly warm our hearts. We're glad you found everything to your satisfaction and that our team members could contribute to making your stay comfortable and enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We can't wait to host you again soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from June P., General Manager on 22 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Feb 2024
Response from June P., General Manager on 16 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Gabriel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from June P., General Manager on 16 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Kyler

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was mold around the top of the shower as if the showers are not cleaned every time some one checks in and out. The sink was clogged and would not drain even over night. There was a moldy mildew smell that was coming from the AC if the vents are not cleaned and blown out regularly. The smell in the stairs is horrible from the carpet that needs to be changed out.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 15 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Tu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from June P., General Manager on 16 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Nitin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking , dining and shopping near by
Stayed 1 night in Apr 2024
Response from June P., General Manager on 11 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Aerial

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from June P., General Manager on 11 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated hotel. I noticed fire doors not closing, staff not too caring or friendly. Breakfast was very minimal and ran out of food daily. Price was affordable but the towel policy was rediculous. I really expected more.
Stayed 5 nights in Mar 2024
Response from June P., General Manager on 8 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Laquiesha

Stayed 4 nights in Jan 2024
Response from June P., General Manager on 8 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

carrie

Travelled with family
Disliked: Cleanliness, amenities
Dirty and gross. Room was dirty and was NOT clean.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 8 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Joel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from June P., General Manager on 8 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Rochelle Lynn

Travelled with family
Stayed 4 nights in Mar 2024
Response from June P., General Manager on 5 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 Good

lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, courteous , and efficient. The breakfast was very good, the food was hot and fresh, the girl that was taking care of the buffet made sure there was always plenty of food and coffee. She was constantly checking the dishes and coffee.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.I will share your kind words with my staff, Thank You.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Jean R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This building was disgusting and I checked out early. Filthy.
Stayed 3 nights in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 Good

Kenneth

Travelled with partner
Disliked: Amenities
Good enough for a one-night stay
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Subhamoy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed and we reached at hotel by 2:45am but still check in process was smooth. It is a nice property and definitely recommend within budget.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

8/10 Good

Jose Oscar

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

ALAA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the room is very bad, the shower is broken, and the bed is very small, not enough for two people. When I went to the reception to change the room, I found a woman with a somewhat dark-skinned complexion. She informed me that this is my reservation and you cannot do anything. I asked her if there was a difference in the amount that I would pay. She said, “No, make a new reservation and I do not have an invitation to book Expedia. You can send them back.” Take your money from them. Also, the lady in charge of the restaurant was treating all people in a very bad way
Stayed 4 nights in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

6/10 Okay

Stella

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Tiffany B

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great customer service!! Thanks so mucj!!
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

DOMINGO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in and they gave me a room in the 4th floor the hallway smell like cigarettes smoke when I got to my room the smell of cigarette was going into the room I left an hour later and went to another hotel I always rent hotels with you guys ( Expedia ) but I guess no more I lost my money and time
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Deanna

Travelled with pets
Disliked: Staff & service, amenities
The customer service was so disappointing. The checkout process was interrupted by customers yelling and the workers were yelling over me to them and was so distracting when I wasn’t being taken care of and interrupted. As well as for breakfast it took 45 min in line to get a waffle and they tried kicking people out right at 9am even when we hadn’t even gotten our food. And when we continued to stay in line they were being so passive aggressive and so rude and impatient.
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Annika

Travelled with partner
Disliked: Property conditions & facilities
Curtains with mold and the rooms / corridors was very dirty!
Stayed 3 nights in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 Good

Giuseppe

Liked: Staff & service
Ok for the price
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Salah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly Staff, and hotel is very rundown. Beds were lopsided and uncomfortable. Sheets and pillow cases were old and dingy.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty.
Stayed 2 nights in Mar 2024
Response from June P., General Manager on 4 Apr 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.