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Reviews of Fairfield Inn & Suites by Marriott Melbourne Viera Town Center

2.5 out of 5
Fairfield Inn & Suites by Marriott Melbourne Viera Town Center
2400 Town Center Avenue, Melbourne, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 618 reviews" "
Rating 8 - Good. 112 out of 618 reviews" "
Rating 6 - Okay. 21 out of 618 reviews" "
Rating 4 - Poor. 17 out of 618 reviews" "
Rating 2 - Terrible. 12 out of 618 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ambriette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean and the people were very nice
Stayed 1 night in May 2024

10/10 Excellent

Mark, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great staff. Had a peaceful sleep.
Stayed 1 night in May 2024

8/10 Good

Tina, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and accommodating. There was a hair on one of the towels, however there were other towels we used. Overall, the staff was good.
Stayed 1 night in May 2024

10/10 Excellent

Derek, Temple Terrace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. Perfect location!!
Stayed 1 night in Apr 2024

10/10 Excellent

Millie

Travelled with family
Liked: Amenities
Very clean and comfortable beds
Stayed 1 night in Apr 2024

6/10 Okay

Karen

We had problems getting coffee for our room. The front desk never had coffee so they said they would bring some to room and both times they brought decaf when I asked for regular. House cleaning cleaned our room and did not leave more coffee or cups. Very frustrating
Stayed 4 nights in Apr 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What did I not like about this place? The one thing I felt kinda disappointed at was the fact that I was offered a room upgrade in exchange for some personal data in a form of a subscription (marketing) for which I agreed on, to get a view of the carport roof in front of the lobby. That being said the room was inviting, spacious, updated and clean. It had a nice closet a big TV and even a couch. The plus was the bathroom. With an LED mirror, a glass, shower and tiled from floor to ceiling. They have a good hot breakfast in the morning and the staff is very helpful and respectful. Don’t forget to visit the outside bar.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, Lauren made checking in a pleasant experience after an awful experience elsewhere and the in house bar was a welcomed delight during the storm. Another top notch experience from Fairfield. I was in town on business and had trouble with the internet. Lauren promptly helped me with tech support and they manually added me to the network so I could get back to work. Well done!
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Mar 2024

10/10 Excellent

Praniter

Stayed 1 night in Mar 2024

10/10 Excellent

murat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

8/10 Good

Judith, miramar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Tiffany, Rockledge

Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Chris

Liked: Property conditions & facilities
Very nice area very clean rooms and very professional staf
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

myrtle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants stores and beaches
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff both night and day.
Stayed 1 night in Feb 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Helen, Jonesboro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Natasha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the property setup very nice and so much in walking distance it was great.
Stayed 1 night in Dec 2023
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away from the cold north!
Love the Fairfield! But the next time we are in Florida (in 2 weeks) it is too expensive so we won’t be staying there!
Stayed 13 nights in Jan 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for a week and were very comfortable. The staff is very friendly and all our needs were met. Lots of shopping and dining right in the area.
Stayed 7 nights in Jan 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service Manager on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Kyle HeuerGuest Services Manager

10/10 Excellent

Janice, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel & area. Plenty of places to eat & shop. Nice having complimentary tea & coffee in lobby 24/7. Room is very comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could have been 5 star except breakfast was very mediocre. Bananas were rotten on 3 of 5 days. No eggs served on 3 of 5 days only hard boiled.
Stayed 5 nights in Jan 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Rocco

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Check in staff was rude!
Stayed 2 nights in Dec 2023

2/10 Terrible

alexander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i first arrived i was told that the system was down ..... the lady at the front desk went to the back for over 30 mins while i stood waiting at the front desk with others that were very annoyed and she then returns and tells me the hotel is over booked and i can not stay there ... they then told me to go next door to the home 2 .... it was very frustrating and annoyed i didnt want to stay at the home 2 ..... this ruined my experience and will not return after this ........

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property near shopping malls and restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel a few inconveniences! No plug by bed for cpap machine and shower handle loose. Water pressure not great!
Stayed 15 nights in Dec 2023

10/10 Excellent

Praveen Kumar Reddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 10 of 5 stars, hotel is clean, fresh and friendly staff. Free parking and breakfast including and what else you need. Go got it!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very clean, very good breakfast .
Stayed 4 nights in Dec 2023

4/10 Poor

Stella

Travelled with family
Liked: Staff & service
Unfortunately we didn’t have a great experience as before . We have a smoke detector flashing fast constantly, no water pressure in the shower in all 3 settings , broken hair dryer . In the dinning area the tables were dirty, trash cans overflowing.
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Lovely hotel. Very clean and comfortable. Good breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unruly guests
The room, the employees and the hotel itself were very nice. Unfortunately, there was a large number of kids and parents staying there that weekend for, what looked like a baseball tournament. The adults were all in the lobby watching football while all the kids seemed to be running all over the hotel loudly up and down hallways. I understand noise ordinance says 10pm is quiet time, but I also don't think it should be ok that kids run around all over while parents don't actually parent. That may not be the hotels fault, but there should still be some way to prevent such a chaotic and loud situation from happening.
Stayed 1 night in Nov 2023

8/10 Good

T. Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fine in all respects. This isn't a "five star" resort, so anyone comparing the Fairfield to a Fairmount is not providing a fair comparison. For what it is (a second tier hotel in the Marriott family), this hotel did a great job providing a clean, safe, comfortable environment that was easy to get in and out of, provided a good nice sleeping arrangement, and had reasonable amenities at the facility for entertainment and dining options. I will definitely look to stay here again when I am in the area next. You can't go wrong with this place.
Stayed 2 nights in Nov 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door would not close. Other than that everything was great.
Stayed 1 night in Nov 2023

8/10 Good

debra

Liked: Cleanliness, staff & service, room comfort
nice and clean
nice hotel, nice breakfast, bed was cozy. but the carpet was riped by the couch.... and the main corner in the bathroom looked like a kid tried to fix the wall ... it look like shaby work.. but it was nice and clean...
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reprieve from cold weather!
The Fairfield was great! The room, the service, the breakfast! The only thing that wasn’t perfect was the water pressure in the shower! Hope to stay there again soon!
Stayed 12 nights in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Super clean, great location, within walking distance to shops and restaurants. The front desk staff was really friendly and accommodating. The breakfast had a decent amount of options. Overall I really enjoyed my stay. Will stay again and recommend it to family and friends
Stayed 4 nights in Oct 2023

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

ashleigh

Liked: Staff & service
It’s a decent hotel. They need new faucets and shower heads
Stayed 5 nights in Oct 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay at. Very clean. The staff was friendly and helpful.
Stayed 4 nights in Oct 2023

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sta
Stayed 3 nights in Oct 2023