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"The staff were so wonderful and helpful it made my Solo travel experience one of the most memorable trips ever. The location was perfect and I would recommend this hotel to anyone. I would consider this the BEST hotel in Rovaniemi, Finland. "

"Ok room. Thought i had booked a room inside the hotell, but we were placed behind the hotell in some kompleks. Asked for an upgrade but the price was very high during the easter. Good breakfast and friendly staff "

"Everything was old and no cleaning .. really cold in the room and no hot water in the bathroom no soap..? and I asked the reception so many times to fix .."

"Perfect location"

"Brilliant staff clean and comfortable room and a good breakfast "

"Location is great for the snow festival"

"The staff were nice and the place was great. Since we were there for a vacation, it would have been nice to have a concierge service. No one there knew anything about how the northern lights industry worked. We had to figure out what to do completely by searching the internet. It was a pain. It would be easy to know all that and help guests negotiate it."

"The room was clean and comfortable and the staff were very friendly."

"Would help if reception staff were closer to the desk and not sat a distance away."