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Star Palace Hotel
3.5 star property

Waterfront hotel with an outdoor pool
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Star Palace Hotel

Photo gallery for Star Palace Hotel

Standard Room, Ocean View | Balcony view
Exterior
In-room safe, desk, iron/ironing board, free WiFi
3 restaurants, breakfast, lunch, dinner served; international cuisine
Property entrance

Overview of Star Palace Hotel

Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is NZ$228
Price available on 19/5/2024

Check out the area

Map
Av. Camarón Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
  • Popular LocationEl Cid Country Club Golf Course4 min drive
  • Popular LocationMazatlan International Center6 min drive
  • Popular LocationCerritos Beach9 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)33 min drive
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Room options

View all photos for Standard Room, 2 Double Beds, No view

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, No view

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Viaggio Resort Mazatlán
Pool
All-inclusive
Kids pool
Waterslide
8.8 out of 10, Excellent, (730)
The price is NZ$279
per night
29 Apr - 30 Apr
Viaggio Resort Mazatlán

About the area

Mazatlán

Located on the beach, Star Palace Hotel is in Zona Dorada, a neighbourhood in Mazatlán. El Faro Lighthouse is a notable landmark, and the area's natural beauty can be seen at Witches Beach and Olas Altas Beach. Mazatlán Aquarium and Mazagua are also worth visiting.
Visit our Mazatlán travel guideOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 4 min drive
  • Bula - 5 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 9 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • Angelo's - 5 min walk
  • Diego's Beach House - 2 min walk
  • Cenaduría Chayito - 1 min walk
  • Mané - 4 min walk
  • Los Panchos-pueblo Bonito - 5 min walk

About this property

Star Palace Hotel

Hotel located in Zona Dorada
A poolside bar, a terrace and a bar are just a few of the amenities provided at Star Palace Hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor pool and luggage storage
  • A lift, concierge services and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 120 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Star Palace Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Water activities

Kayaking

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 for adults and MXN 220 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Oceano Pizza and Grill
  • Pacífica
  • Pelican
  • Sushi Market

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Star Palace Hotel Mazatlan
Star Palace Mazatlan
Star Palace Hotel Hotel
Star Palace Hotel Mazatlán
Star Palace Hotel Hotel Mazatlán

Frequently asked questions

Does Star Palace Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Star Palace Hotel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Star Palace Hotel on 19 May 2024 start from NZ$228.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Star Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Star Palace Hotel?

Self-parking is free at this property.

What time is check-in at Star Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Star Palace Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Star Palace Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Star Palace Hotel located?

Nestled on the beach, this Zona Dorada hotel is 0.1 mi (0.2 km) from Islands and Protected Areas of the Gulf of California and 2.3 mi (3.7 km) from The Mazatlan Malecón. Playa Brujas and Punta Camaron Beach are also within 2 miles (3 km).

Star Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 331 reviews" "
Rating 8 - Good. 104 out of 331 reviews" "
Rating 6 - Okay. 63 out of 331 reviews" "
Rating 4 - Poor. 22 out of 331 reviews" "
Rating 2 - Terrible. 25 out of 331 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Stayed 7 nights in Apr 2024

4/10 Poor

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Stayed 1 night in Feb 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Staff & service, property conditions & facilities
the service is bad and if you don't have branded clothes they don't take good care of you
Stayed 3 nights in Jul 2023

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
Stayed 7 nights in Mar 2023

8/10 Good

Jennifer Lee Ann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Stayed 7 nights in Feb 2023

4/10 Poor

ANGUS

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
Stayed 14 nights in Jan 2023

2/10 Terrible

Vernen

Travelled with group
Disliked: Staff & service, amenities
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
Stayed 21 nights in Jan 2023

8/10 Good

Luis

Liked: Staff & service
.

10/10 Excellent

Enrique Jr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the fact that meet all expectations for a place like this to make it a fun vacation