Does Oceano Palace Beach Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Oceano Palace Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oceano Palace Beach Resort?

Self-parking is free at this property.

What time is check-in at Oceano Palace Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Are there all-inclusive benefits at Oceano Palace Beach Resort?

Some rate plans available at this hotel are all-inclusive.

Where is Oceano Palace Beach Resort located?

Nestled on the beach, this Zona Dorada hotel is just steps away from Playa Brujas and Islands and Protected Areas of the Gulf of California. Punta Camaron Beach and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).

Oceano Palace Beach Resort Reviews, Deals & Photos 2025

About the area

Located on the beach, Oceano Palace Beach Resort is in Zona Dorada, a neighbourhood in Mazatlán. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium.

Visit our Mazatlán travel guide

10/10 Excellent

Raymond

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice property and there sister hotels as well Has good views and also different lounges and pools you can go into

Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

19 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 2 nights in Sep 2025

8/10 Good

Lilian

26 Jun 2025

Liked: Cleanliness, staff & service

Pleasant employees

Stayed 3 nights in Jun 2025

6/10 Okay

Analy

13 Oct 2024

Decent Hotel Stay

Stayed 1 night in Sep 2024

10/10 Excellent

Martha Victoria

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay loved the view of the beach. Staff was very friendly and helpful.

Stayed 3 nights in Aug 2024

8/10 Good

Brian

1 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

all good

Stayed 9 nights in Jan 2025

10/10 Excellent

Jaime

1 Dec 2024

Liked: Amenities

Everything Exelellent

Stayed 2 nights in Nov 2024

4/10 Poor

Jacqueline

18 Feb 2025

Liked: Staff & service

Disliked: Property conditions & facilities

It was alright

Our first room had mold , and the second was freshly painted we had no other option. Food was okay, and drinks.

Stayed 4 nights in Feb 2025

8/10 Good

Karla

6 Jun 2024

Good location. Hotel was ok. Beds were low and tiny. Our queen bed felt more like a full size.

Stayed 3 nights in May 2024

6/10 Okay

Sabina

10 Jun 2024

Disliked: Cleanliness, property conditions & facilities

My room smelled like paint. Definitely won’t stay at this location again.

Stayed 1 night in Jun 2024

6/10 Okay

Eduardo

15 Apr 2024

Liked: Cleanliness, staff & service

The pools were so small comparing with the number of guests. Almost always were full of people. at the beach the Bandas were playing too loud

Stayed 4 nights in Apr 2024

10/10 Excellent

enrique alejandro

15 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Feb 2024

4/10 Poor

Lorena

1 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The elevators are dirty and the room had smelled like humidity

Stayed 7 nights in Mar 2024

8/10 Good

Tina

23 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Only issue was getting a lounge chair, they were all taken before 9 am. They really need to get more.

Stayed 3 nights in Jun 2023

2/10 Terrible

Myrna

29 Dec 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Lobby staff not very friendly and accomadating.

Stayed 1 night in Dec 2023

4/10 Poor

John

27 Jan 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Too noisy. Could not get to sleep. Scratchy bedding

Stayed 6 nights in Jan 2024

2/10 Terrible

Jose

19 Mar 2024

Disliked: Cleanliness, amenities, property conditions & facilities

My room smelled very very bad, as well as the hallway. Very disappointed about the buffet. Very limited choices, and food was horrible. I expected more from an all inclusive hotel. Bad experience overall, I will never stay in that hotel .

8/10 Good

Daniel

9 Jul 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I didn't like the swimming pool is too small and always full during the day and they close to early at nights. Also, elevators are too small and is only two and the stairs are not easy available. Everything else it was really good!!!

Stayed 1 night in Jul 2023

2/10 Terrible

NOHEMI

15 Jun 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place sucks

A/C sucks, noise level high, maintenance every 2 days and consistently had to ask for clean towels

Stayed 2 nights in Jun 2023

6/10 Okay

Lori

14 Apr 2024

The room was passable but had to ask for toilet paper and soap - the containers were tiny. The kitchen didn’t supply soap- how are you supposed to clean the dishes? The burners were rusted out. We didn’t plan to cook anyway but it was pretty beat up and poorly stocked.

Stayed 4 nights in Apr 2024

4/10 Poor

Brian

11 Apr 2024

Disliked: Cleanliness, property conditions & facilities

Old and outdated furnishings. Room needed a good deep cleaning. City view windows were filthy. Stairwells not cleaned my entire ten days there. Safety deposit box required maintenance on my arrival and door required a striker plate and then I was locked out of my room until further repair to lockset. Response to my requests were prompt and chambermaid was very accommodating. Paid big and didn't even get breakfast included.5/10.

Stayed 8 nights in Apr 2024

4/10 Poor

NOHEMI

14 Jun 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

BE CAREFULL!!

This hotel chain has really declined in the past years. This year my family and I went and service was horrible, elevators were very limited, cleaning service was not done on a daily basis - consistently asking for clean towels, ac hardly was working. Asked for maintenance on AC 3 days later they show up - still ac was warm. Customer service was non existent. They charged my credit card 2x and now have to dispute with bank - just not a very good experience this year - very dissapointed

Stayed 5 nights in Jun 2023

2/10 Terrible

Lynda

14 Feb 2025

Disliked: Amenities, property conditions & facilities

Firstly I would like to say that the staff and cleanliness of the hotel were above reproach. Special shout out to Luis and Erik, who went above and beyond. Sadly this is all that can be said that was good about this resort. I did my research, read the reviews and picked this resort for a few reasons. Firstly, Expedia states 3 restaurants. This is not the case. There was one restaurant outside of buffet that was spread between 3 resorts. This restaurant did the a la carte on most days but was closed Monday and Tuesday of our stay. First night we did the A la cart I was very ill all night. Buffet was over run with pigeons. They walked all over the "clean tables" and utensils and were frequently shooed out of the kitchen and food area. Second reason I picked this resort as swim up bar, and pools. The swim up bar was closed and we were told hasn't been open in years. The main pool was in horrible shape, loose tiles etc. the second pool has a big sign that says adult only area but was overrun with kids. Security refused to do anything about this. bar at this pool was frequently closed. It wasn't until half way through our vacation that the pool in the adjacent Star Palace was opened. this pool was small but at least the bar was open. the last few nights of our stay, the hotel allowed people to party and blare music past 3 am. it was so bad that people were throwing things off the balconies at the partiers to try to get them to be quiet. Overall I would not recommend this resort.

Stayed 10 nights in Feb 2025

2/10 Terrible

Faviola

26 Jul 2024

Disliked: Property conditions & facilities

I do not recommend unless you’re on a budget. I waited 45 minus in the hot humid lobby for my room to be ready. Check-in was crowded and a big mess. There’s only one pool and not nearly enough pool chairs. There’s not enough seating in general. There’s only two bars and there was always a long line. Worst, you had to carry around a hotel cup in order to get drinks. If you didn’t have it, they wouldn’t serve you. There was not enough access to drinking water unless you waited in the bar line or brought down the bottles from your room. The buffet was pretty much the same everyday. It was not appetizing. Some of the items seemed like frozen food meals, and they always ran out of soft drinks and ice. No one wants to drink warm water especially in a room with no air-conditioner. Always a line at the elevators. I will say that the staff was nice, especially Fidel our bartender. He was so patient. My room was great. It was spacious and looked modern. However, the rest of my family slept in outdated humid rooms even though they paid the same as I did. The beach is beautiful, so visit Mazatlán but stay somewhere else.

Stayed 4 nights in Jul 2024

6/10 Okay

Getsemani

18 Jul 2024

Disliked: Property conditions & facilities

I don’t write reviews. And this is my first all inclusive, but I was with my sister who is more than well travelled and had just arrived from Asia. If possible, pay the extra money and stay at Riu. I stayed here because I met my family from Mexico and this was more in their price range. Umm not cheap btw. $1400 3 nights. Sub par food, bare minimum on everything. They act like I’m gonna steal their towels or cups. They give you a 10 oz reusable cup in your room that you take down and have to keep reusing all days for the drinks. Gross. Everyone buys thermos on the beach for like $12. Stupid. You have to reserve seating on beach at 7am or your SOL. Bring a pop up cabana if possible. Only one pool. EVERYONE is there. My sis says beach should have water refill stations, and more shaded cabanas. Same with pool. Our room was humid, bathroom is clean, but looks dingy. We did get ocean view as promised but just keep track of receipts. My Expedia app says I paid a deposit when I reserved. Both Expedia and hotel said I didn’t when I arrived to hotel. I checked my cc transactions and have many Expedia transactions for my 3 week trip all over Mexico. I’m weary I got conned out of $450. My sister had a room on 7th floor. No humidity, way better look, toilet paper folded in origami. She paid same price per person. I won’t be going back. I’d tell my family to save a little more next time, or let’s visit a beautiful small town like I’d rather do.

Stayed 3 nights in Jul 2024

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