Top Hotels Near Mayagüez Mall in from NZ$155

"Our experience at TRYP by Wyndham Mayagüez was extremely disappointing. While the hotel itself looks decent, the service was unacceptable and made our stay very frustrating. On the first night, our room had no water. We immediately reported the issue to Louis at the front desk, who told us maintenance would come, but no one ever arrived. There was no follow-up call, no update, and no effort made to check whether the issue had been resolved. 🚫 The next day, our room was not cleaned at all. When we asked about it, we were told they were short-staffed, but no one informed us in advance. The response from the front desk was cold and dismissive, with no apology or attempt to accommodate the inconvenience. Another constant issue was the parking garage gate. Every time we returned to the hotel, the gate remained closed and did not open automatically. We repeatedly had to get out of the car and ask the front desk to manually open it because staff were not paying attention. 🚗 Basic communication, responsiveness, and guest service were clearly lacking throughout our stay. For the price paid, this level of service is unacceptable. We would not stay here again and cannot recommend this hotel."

"Todo bien, excepto el A/C con ruidos extraños, encendido o apagado en Hab#9"

"No hot water at 10:00 pm. No pillows in bed, only cushions. No info on how to change TV channels. No info on how to set comfortable temperature in AC. "

"This was my second stay at this property: I attended my cousins 65th birthday in November then scheduled. We had both Villas and the entire property and the party was held on the grounds. It was amazing! Convenient and lacking nothing.I then scheduled my second visit with my family for Spring Break and again it did not disappoint!My son and his wife enjoyed it so much that we are planning to celebrate their 50th birthday celebration on the property.Maria was very responsive to our questions and needs. I would highly recommend this property for your stay in Cabo Rojo."

"Furniture to include kitchen outdated. Excellent location. Host responded timely to all inquiries. Furniture although outdated was comfortable. Good value for the money paid."

"Nice view. Very friendly owners helpful if you needed anything. Nice clean inside air-conditioned in the bedrooms. The three bedroom had a couch and a full kitchen and a kitchen table along with a bunk bed and one bedroom. Two queen size beds in the other two bedrooms. Two bathrooms. One is a shower and toilet. The other one is just a toilet we'll totally recommend"

"Yes we enjoy "

"Front Door would not lock, the place required cleaning and lock box was located in an area too low for the guest to use without stooping and/or falling. "

"Amenities and cleanliness "