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"I was just out of luck, that’s all. Their system messed up my dates. Then room I was sent to was dirty. Then I was downgraded to a smaller room that was clean and available ( yet smaller and cheaper than I paid for). And on top of all, someone before me smoked in a room ( I don’t smoke). Good thing about the place - it’s in safe neighborhood as accommodation I stayed on Friday downtown Skopje, my car was broken into and my very expensive shoes and sample case got stolen. All in all, this was...

"When I arrived at the middle of the night they lied about not receiving the payment. They wanted me to pay again, but only in cash. When I contacted Hotels.com they apologised and told me that the hotel had told them that we arrived 4 persons, even tho I was alone. I would strongly recommend Hotels.com to remove this hotel from their lists, and to all future customers; Stay away! This is only fraud!"