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Reviews of Palazzo della Fontana

4 out of 5
Palazzo della Fontana
Via Luigi Lavista 14, Matera, Matera

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 59 reviews" "
Rating 8 - Good. 6 out of 59 reviews" "
Rating 6 - Okay. 0 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the hotel is lovely and the staff were very friendly and helpful. Only criticism, would be better if the roof terrace was accessible during the day. I intend to return in the near future if I can
Stayed 7 nights in Apr 2024

10/10 Excellent

Jacinthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a few steps away from the main piazza (Piazza Vittorio Veneto) with many dining options available nearby. Very « chic » hotel. Roof terrace with a view of the Cathedral. Warm welcoming!
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice hotel, great location, extremely kind, friendly, and extremely helpful service from Paolo at the front desk and the nice lady in charge of the breakfast buffet. The breakfast included various sweet items, cakes, cereals, yogurt but also bruschetta and eggs and bacon plus fruit.it's an excellent hotel and highly recommended. We parked on the adjoining street paying the fees with the app easypark. You cannot drive right up to the hotel. We found parking at a bit under 100 meters away but were lucky. We would stay there again. Restaurant recommendation Annina 1937. The front desk will make a reservation for you.
Stayed 1 night in Jan 2024

10/10 Excellent

giampaolo

Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great hotel
Our stay was excellent. The service was perfect. The person at the front desk was very helpful and friendly helping us with a map and great recommendations as to what to see in Matera. The staff on the terrace was also friendly and accommodating. Thank you very much!
Stayed 1 night in Oct 2023

10/10 Excellent

Jaroslav

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo is located on a limited traffic street just uphill from the main square. Quiet and peaceful. Easy walking to all Matera sights. Nice rooftop bar, with good views. Hotel emails gave us parking instructions--short trek with rollaboards from across the main square. Self-service laundromat across from park a short distance from hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, stylish hotel in city centre
An excellent, stylish hotel with very friendly and helpful staff. Just one thing: we had a room at the back of the hotel on the first floor and were woken up very early each morning by the sounds of food sellers setting up their stalls in the street below, which continued for several hours.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel, close to everything in hotel with lovely and helpful staff. Highly recommended.
Stayed 3 nights in Sep 2023
Response from Palazzo della Fontana Staff on 21 Sept 2023
Thank you Paul! We hope you will can come back!

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Palazzo della Fontana Staff on 20 Sept 2023
Thank you!

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2023
Response from Palazzo della Fontana Staff on 21 Sept 2023
Thank you Amanda! :)

10/10 Excellent

Gianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, modern and spacious rooms, tastefully decorated and well appointed. Delicious breakfast too.
Stayed 2 nights in Aug 2023
Response from Palazzo della Fontana Staff on 20 Sept 2023
Thank you!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned hotel with good facilities and helpful team. Matera is definitely worth a visit.
Stayed 1 night in Jul 2023
Response from Palazzo della Fontana Staff on 9 Aug 2023
Dear Peter, thank you so much for your feedback!

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and the location was very close to the old town of Matera.
Stayed 2 nights in Jul 2023
Response from Palazzo della Fontana Staff on 16 Aug 2023
Thank you for you stay and your feedback!

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Palazzo della Fontana Staff on 3 Aug 2023
Thank you Janelle,It was a pleasure to meet you!

10/10 Excellent

claudia, san mateo

Stayed 1 night in May 2023
Response from Brunella on 27 May 2023
Thanks for your feedback!We hope to see you again!Kind Regards

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to stay in Matera
This is an amazing hotel, the staff is eager to help make the Matera stay as good as it can be. The hotel is right off the Piazza and is a pedestrian area for most of the day. A shout out to Francesca who was able describe where to park and even came up the street to help with my luggage. Definitely coming back!
Stayed 2 nights in Oct 2022
Response from Palazzo della Fontana Staff on 21 Oct 2022
Dear Joanna, thank you for your review! Needless to say that it has been a great pleasure to have you as our guest! We are happy you could enjoy the comfortable position of Palazzo della Fontana. Can't wait to meet you here again...arrivederci!

10/10 Excellent

Katherine

Stayed 1 night in Oct 2022
Response from Palazzo della Fontana Staff on 17 Oct 2022
Kind Miss Katherine, thank you very much for the review.Knowing that you enjoyed your stay makes us really happy. We hope to see you again in the amazing Matera. Grazie

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Roberto is very nice guy. Good breakfast. Very good location-50 m from the main square of Matera.
Stayed 2 nights in Oct 2022
Response from Palazzo della Fontana Staff on 13 Oct 2022
Kind Miss Anna, thank you very much for these wonderful words. We are really happy to know that you appreciated our location, breakfast and the help of our staff.We hope to meet you again in Matera!! Grazie

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, close to all scenes side. Room is clean and comfortable.
Stayed 1 night in Oct 2022
Response from Palazzo della Fontana Staff on 11 Oct 2022
Dear Diana, thank you a lot for your amazing review! We are so happy you had the chance to enjoy the best parts of Matera right outside of the beautiful Palazzo della Fontana! We cannot wait to meet you again...arrivederci!

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by staff, well maintained property- close to Sassi, restaurants and easily walkable from parking garage located approx 150 metres away— suggest hotel reserve parking as street parking is a challenge
Stayed 1 night in Sep 2022
Response from Palazzo della Fontana Staff on 3 Oct 2022
Dear Luigi, what a wonderful review! It has been a pleasure having you as our guest..can't wait to see you again in the amazing Matera. Arrivederci!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is really well located near the main square and the staff were really friendly and helpful. The hotel is modern and the rooms have nice design features. Breakfast buffet was small but nice with the usual cold meats and croissants fare. I would definitely stay here again. Location really is fantastic for both access to the train station and for exploring Matera.
Stayed 2 nights in Sep 2022
Response from Palazzo della Fontana Staff on 10 Sept 2022
Dear Guest, thank you so much for your kind review! As we can see, you loved everything about Palazzo della Fontana and this makes us so happy! We hope to see you again here...arrivederci!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and renovated hotel!
Stayed 1 night in Aug 2022
Response from Palazzo della Fontana Staff on 15 Aug 2022
Dear guest, thank you so much for this review! We hope to see you again here... Arrivederci!

10/10 Excellent

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice in Matera!!
The best choice in Matera!! -Very nice and clean hotel -Perfect location in the center with paid parking nearby -Really nice breakfast -Very helpful and kind staff
Stayed 1 night in Aug 2022
Response from Palazzo della Fontana Staff on 10 Aug 2022
Dear Guest, thank you for this amazing review! We are so happy you had the chance to enjoy the beautiful Matera as our guest. We cannot wait to meet you here again! Grazie mille!

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Palazzo della Fontana Staff on 30 Jul 2022
Dear Katie, thank you for you review! We hope everything was good during your stay and you had a chance to visit the amazing Matera. We cannot wait to meet you again! Arrivederci :)

10/10 Excellent

Mingson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in beautiful Matera
Beautiful Plazzo that is renovated in a UNESCO world heritage city. The breakfast is really a nice touch and the rooms are tastefully decorated. highly recommended location and hotel
Stayed 3 nights in Jul 2022
Response from Palazzo della Fontana Staff on 20 Jul 2022
Dear guest, thank you for this amazing review! It was a pleasure to have you as our guest and we are so happy that you enjoyed your stay.. can't wait to meet you again here, in the amazing Matera! Arrivederci!

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful hotel staff. Beautiful rooms. Very clean!
Stayed 4 nights in Jun 2022
Response from Palazzodellafontana staff on 11 Jun 2022
Dear Roxana, it was fantastic to have you has our guest. Thank you a lot for the review.. can't wait to meet you again here in Matera!

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional and went out of their way to help. Room was very clean and big
Stayed 1 night in May 2022
Response from Palazzo della Fontana Staff on 6 May 2022
Dear Miss Janin, what a wonderful review! We are so happy to read how good was your stay. We will be waiting for you for another adventure in the spectacular Matera! Arrivederci! :)

10/10 Excellent

Gianluca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incantevole. Piacevole sensazione di comodità e relax, stanza dotata di tutti i comfort e posizione strategica per visitare il centro storico di Matera. Parcheggio a pagamento nei dintorni, colazione discreta.
Stayed 1 night in Jan 2024

8/10 Good

FDG Viaggi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Decepcionante hotel que no corresponde categoria
No me parece tenga la categoria de 4* y muy caro para lo que ofrecen. Intentaron colocarnos en una habitación justo al lado de unas obras muy ruidosas y con mucho polvo. Gesto bastante feo a pesar que les solicitamos en recepción estar alejados de las obras que ya vimos eran molestas. Finalmente tras quejarnos nos cambiaron de habitación a la otra punta. La ducha no tragaba el desagüe y se inundó el suelo de baño y habitación. No nos pudimos duchar adecuadamente. La papelera del baño no funcionaba el pedal y se debía abrir a mano, poco higiénico.Pasamos mucha calor en la habitación. No hubo atención en el desayuno y no reponían lo que se iba acabando. El servicio de recepción bastante corto en horario, no se podía entrar antes de las 14 o 15 (no recuerdo) y a las 18h cerraban, había un número de teléfono por si se necesitaba contactar. Tiene muy buena ubicación eso sí, lo mejor.
Stayed 1 night in Nov 2023

10/10 Excellent

Renata M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo quarto, excelente localização
Stayed 3 nights in Oct 2023

10/10 Excellent

Burkhard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel liegt direkt am Eingang zum Sassi-Stadtteil, ist geschmackvoll/praktisch eingerichtet, ruhig, und hat eine stylische Rooftop-Bar. Preiswerte Parkmöglichkeit in 200 m Entfernung. Gerne wieder.
Stayed 2 nights in Oct 2023

10/10 Excellent

Heli Susanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Viihtyisä, moderni ja tyylikäs pieni hotelli. Ystävällinen palvelu ja oikein mainio aamiainen.
Stayed 4 nights in Oct 2023

10/10 Excellent

Wing Yee

Stayed 1 night in Sep 2023

10/10 Excellent

EKATERINA

Stayed 1 night in Sep 2023
Response from Palazzo della Fontana Staff on 21 Sept 2023
Thanks a lot!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Stadthotel
Frisch saniertes Hotel. Sehr zentral gelegen. Parkplatz ca. 200m (25€) Sehr empfehlenswert 👍
Stayed 1 night in Sep 2023
Response from Palazzo della Fontana Staff on 20 Sept 2023
Thank you! We hope see you soon again!

10/10 Excellent

Fernando

Stayed 1 night in Sep 2023
Response from Palazzo della Fontana Staff on 20 Sept 2023
Thank you!

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Palazzo della Fontana Staff on 20 Sept 2023
Thank you!

8/10 Good

Flaminia

Travelled with family
Liked: Amenities
Hotel in un palazzo storico ben ristrutturato in centro. Avevamo due stanze, piacevoli; sicuramente meglio quella con l’affaccio sulla strada; l’altra non aveva finestre sull’esterno. Personale della reception e della colazione (buona e varia) professionale e gentile; unico neo la pulizia delle stanze, assolutamente non ottimale per il livello dell’hotel. Le addette alla reception hanno ovviato in vari modi. Comunque credo che ci torneremmo
Stayed 3 nights in Aug 2023
Response from Palazzo della Fontana Staff on 20 Sept 2023
Gentile signora,grazie per averci dedicato qualche minuto.Ci spiace per l'inconveniente, sono stati giorni intensi e purtroppo qualche dettaglio sfugge nella fretta dei "lavori". Ci auguriamo comunque di rivederla quanto prima!

10/10 Excellent

Lourens

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rondreis Pulgia
Schitterend hotel gelegen in het centrum van Matera, zeer modern, schoon, vriendelijk en met een dak terras en bar. Parkeren op 350 meter in een parkeer garage.
Stayed 2 nights in Jul 2023
Response from Palazzo della Fontana Staff on 9 Aug 2023
Dear Lourens, thank you so much for your feedback which makes us very happy and proud!

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel Bonne situation et personnel très agréable
Stayed 1 night in Jul 2023
Response from Palazzo della Fontana Staff on 2 Aug 2023
Cher Denis, merci pour ce commentaire. Nous somme hereux de pouvoir rendre votre séjour à Matera inoubliable. Revenez nous rendre visite.

10/10 Excellent

Bozzaotre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positivissima
Tutto estremamente positivo: struttura molto bella, pulita e in posizione strategica per visitare la citta. Siamo stati accolti con gentilezza e tantissima attenzione. Fiore all'occhiello: è una struttura pet friendly !!! ... il ns. cagnolino è stato trattato come un principino :-)
Stayed 2 nights in May 2023
Response from Palazzo della Fontana Staff on 31 May 2023
Gentile Nunzia, grazie per la recensione! E' stato nostro immenso piacere accogliervi a Palazzo della Fontana! Non vediamo l'ora di rivedervi nella bellissima Matera...torni a trovarci! Grazie!

10/10 Excellent

Ennio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione. Eccellente personale
Stayed 3 nights in May 2023
Response from Brunella on 27 May 2023
Sig. Ravizza GRAZIE!Ci auguriamo di poterla rivedere un giorno!Un caro saluto da tutte

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil et très bien situé
Accueil très professionnel et attentionné. Beaucoup d'info pour visiter la ville. Très bien situé pour tout faire à pied. Toit terrasse avec un bar. Superbe en fin d'après-midi. Très bon petit déjeuner. Garage à 200m très pratique.
Stayed 1 night in May 2023
Response from Palazzo della Fontana Staff on 10 May 2023
C'est un plaisir de lire votre évaluation. Savoir que nous avons contribué à rendre votre séjour dans la ville de Matera agréable nous remplit de fierté. Revenez nous rendre visite

10/10 Excellent

Heinz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schlicht: perfekt!
Stayed 1 night in Apr 2023
Response from Palazzo della Fontana Staff on 23 Apr 2023
Dear Mr Harnisch, thank you a lot for your feedback! I hope to see you again.. Kind Regards,

10/10 Excellent

Egon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Palazzo della Fontana Staff on 9 Apr 2023
Kind Egon, thank you very much for the review! We hope to meet you again! Kind Regards

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo vuelvo a elegir
Excelente ubicación en Matera. Hotel con diseño y estilo.
Stayed 1 night in Oct 2022
Response from Palazzo della Fontana Staff on 12 Nov 2022
Dear Mr. Marcelo, thank you for your review! We are so happy to see you had an enjoyable stay. Can't wait to meet you again in the stunning Matera! Arrivederci!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, modernes Hotel in der Fussgängerzone! Freundliches Personal, das Frühstück war lecker! Werde gerne wieder kommen.
Stayed 1 night in Oct 2022
Response from Palazzo della Fontana Staff on 6 Oct 2022
Kind Guest, thank you for these nice words.We are really happy to know that you enjoyed our breakfast.We can't wait to meet you again in the amazing Matera.