Mateo Iturralde Hotels, San Miguelito

"Then5 restaurants at this resort were great. The food was always delicious. Amenities could be improved."

"Yes "

"The main positive is the location with access to the mall."

"Buenísimo"

"The hotel looked amazing and the pool and casino! The staff was not very friendly even when speaking in Spanish . The room was nice but I had to speak to management several times about the soap , conditioner , and shampoo dispensers missing upon my arrival. I was Told bar soap was only an option at first which is ridiculous as the dispensers just needed to be replaced or filled up for the one I have . Management was ok but the actual workers from the casino restaraunt were not very pleasing to speak with . Great thing is security was all around the hotel ! Could be due to the legal prostitution but I felt Safe 24 hours around "

"Good breakfast"

"Nice!"

"Rooms clean, though musty smell in the room initially, once the AC was turned on the smell went away. We had to ask for x-tra pillows, only one pillow each, found blanket in the closet. The breakfast was great, nice variety. Staff friendly. They need more entertainment for guest, only provided a violinist & Mariachi group while there & it appeared only for dining guests by the pool area."

"we stayed four nights and everything was to our expectation. Clean room nice staff. Only the city view was having an other building right in front of our window."