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SureStay by Best Western Massena

2.0 star property
Hotel with free breakfast, in the vicinity of Harte Haven Shopping Center

Choose dates to view prices

Photo gallery for SureStay by Best Western Massena

33-inch flat-screen TV with cable channels, TV
Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Living area
Desk, laptop workspace, iron/ironing board, free WiFi
Free self-parking
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Living area
The Econo Lodge Massena Hwy 37 combines comfort with convenience. Guests can unwind on the quiet terrace or tackle projects in the well-equipped business center. Each room includes WiFi access, while safe parking and round-the-clock front desk service ensure a hassle-free stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$201
includes taxes & fees
14 Oct - 15 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed
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About the area

Massena is home to SureStay by Best Western Massena. Harte Haven Shopping Center and Robert Moses State Park - Thousand Islands are two other places to visit that come recommended.
Visit our Massena travel guideOpens in a new window
Map
15054 State Highway 37, Massena, NY, 13662

What's nearby

  • Timequest Mini Golf - 5 min drive - 5.9 km
  • Massena Town Beach - 6 min drive - 4.8 km
  • Harte Haven Shopping Center - 6 min drive - 6.2 km
  • Eisenhower Locks - 13 min drive - 14.6 km
  • Upper Canada Village - 58 min drive - 68.0 km

Getting around

  • Cornwall Station - 30 min drive
  • Massena, NY (MSS-Massena Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pizza Hut - ‬6 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Morley's​ American Grill - ‬5 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

SureStay by Best Western Massena

Hotel near Harte Haven Shopping Center
SureStay by Best Western Massena provides amenities, such as free breakfast and a terrace. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and barbecues
  • A vending machine, a 24-hour front desk and a nature reserve
Room features
All guest rooms at SureStay by Best Western Massena include thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Designer toiletries, shower/bath combinations and hairdryers
  • 33-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

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  • Parking included
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7.8 out of 10, Good, 875 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts

Property is also known as

Econo Lodge Hotel Massena
Econo Lodge Massena Hotel
Massena Econo Lodge
Econo Lodge Massena Hwy 37
Surestay By Massena Massena
SureStay by Best Western Massena Hotel
SureStay by Best Western Massena Massena
SureStay by Best Western Massena Hotel Massena

Frequently asked questions

Is SureStay by Best Western Massena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 30.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay by Best Western Massena?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Massena on 14 Oct 2025 start from NZ$201.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay by Best Western Massena?

Self-parking is free at this property.

What time is check-in at SureStay by Best Western Massena?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay by Best Western Massena?

Checkout is at 11 AM.

Does SureStay by Best Western Massena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of USD 20 per person applies.

Where is SureStay by Best Western Massena located?

Situated in Massena, this hotel is 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands.

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