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"Beautiful place to stay if you are visiting Quillan: clean, quiet, very well-run. The restaurant is a gorgeous space with wide windows on the town."

"Stunning setting! Wonderful staff and extremely clean "

"Just a quick overnight stay on a longer journey. Bed was comfortable and room was lovely. Could use and actual chair to sit on, as opposed to the little stool they provided, but apart from that it was good."

"The hotel is chasing, as in old charm. But beyond the charm, a reality come with it. It would need a lot of renovation, espacially with the bathroom. The shower in my room was a prefab shower module from the 80's. Completely run down, almost unusable, potentially dangerous as you could easily slide and fall in it. It may not be the case for all the rooms, but make sure to ask if the bathroom as been renovated! The staff was nice, and apolegatic about it. The owners need to do something about it. "

"Very basic room with minimal amenities. Poor sound proof walls. Poor quality of customers. "

"The hosts are lovely, the parking was great and the space charming. The room was a little cold, the bed a little hard - an extra blanket would have been nice as well as soap for the shower - but I could have asked for these things and I am sure my requests would have been happily tended to. A simple breakfast was provided and I could bring my own food to keep in the fridge and warm up if needed. There is a cozy common room to read or watch tv in. I wouldn't hesitate to stay here again. A great location to drive to the various sites in the region."

"We got a friendly and efficient reception. Unfortunately, that proved to be the only good aspect of our stay. We received an email the day before arrival telling us that we should check in at the neighbouring Ibis hotel due to work on the Novotel reception. There was no mention of extensive work going on in the restaurant/bar area. I have no idea whether the restaurant was even open as signage directed you in to what looked like building work. Contrast this with another hotel on our trip where far more minor work was going on that had no effect on our stay. However, we received three messages prior to our stay informing us of work being carried out. I feel that we should have received far more pre stay information regarding the work and should have received it much earlier than the day before arrival. Our room looked dated and in need of a complete overhaul. It was far below the standard we’ve experienced at other Novotels. Very disappointing."

"More choice at breakfast. Kettle in room. More towel "

"I had a really great stay at this hotel. Everything was modern, clean, and comfortable. My room was lovely — very cozy bed, stylish bathroom, and even a fridge, which was super convenient. The whole place feels really well looked after. I stayed in autumn and it was so peaceful. There’s a beautiful little stream behind the hotel, and the pools and outdoor spaces look amazing — perfect for summer. The location is quiet and relaxing, though there aren’t many restaurants nearby. It’s about a 10-minute drive to Quillan. The staff were fantastic — really friendly, welcoming, and professional. The front desk service was excellent, and the waitress at the restaurant was lovely too. Parking on-site was easy and convenient. I truly enjoyed my stay and would love to come back in the summer to enjoy the pools and sunshine!"