Search Villas in Mason's Island

"The deadbolt latch fell off when upon first entering the room. Room is decaying. Mold in closet. Jetted tub is in pretty bad condition. It looks like this place may have been renovated 20 yrs ago but never looked at since. Water damage on ceiling, tiles are cracked and moving near the bed. Control panel on tub is torn up and broken. There is just a dial on the wall that you turn on the bubbles. Drain plug doesn’t work so they have a rubber disc that was probably made in the late 50s. It was probably white at one time but everything has a yellow hue to it. Very little soap or personal hygiene products. Staff was nice, I mentioned it to the front desk and they apologized but I will be asking for a refund because we obviously had to get a different hotel room and adjust our plans at the last second. "

"Utilities did not work. Breakfast was extremely limited."

"Staff was superb, everywhere we went......even got upgraded to a suite!!! :)"

"Staff were very friendly and helpful. Place was clean"

"Beds were NOT queen sized, fan in bathroom broken it made a loud metallic grinding sound. Air / fan unit wouldn’t stay on."

"Place is clean. Great Amenties. Staff very friendly. It took 26 minutes to check in due to multiple people having issues w/Expedia & being canceled sent to other hotels. there was not one luggage rack available at 7 PM and I have a disability. I’m over 50 years old. I was moving. I didn’t feel good and I had just done 8 miles worth of moving. I wanted to lay down immediately.- "

"Everything was great.Desk at check in was very friendly.Room was clean bed was comfy."

"Decent place to chill at"

"Plan was to visit the pool and have the movies playing over the pool. Called to confirm it was happening. Got there and they couldn’t get it to work. Rooms were dirty and dated"