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"Staff are friendly and welcoming, check in and out was a breeze, room was as described and no issues whatsoever. Great stay overall. "

"Our stay at Grand Palace Hotel was outstanding! The hotel is right in the heart of the beautiful Old Town, walkable to everything - no need for a car here. The bed was incredibly comfortable and the breakfast spread was decadent, complete with complimentary Prosecco. What was really special about the hotel was the hospitality. Everyone went out of their way to make sure we were comfortable and had the information we needed to enjoy our stay. After we left, I discovered that I had left an item of great importance in the hotel room. I had already moved on to another country, and was panicking. The hotel promptly shipped the item back to my home in the United States at an extremely low cost. You will love your stay here!"

"This was adequate but not great. We booked this place specifically for their spa. They didn’t let any guests know ahead of time that the spa is actually closed & under renovations. They had let us know ahead of time, we would’ve canceled and stayed down the street. But they upgraded us to a save your room. The room is still very small, the side tables are severely ineffective, and the bathroom lacks storage. But the location is amazing, the staff is very friendly, and there are wonderful on site, restaurants and bars.."

"Michelin rated restaurant in the hotel was excellent! Our top-floor apartment suite with kitchen was great.. staff was friendly, helpful and had great english translation skills. Hotel was thoughtfully and tastefully remodeled. modern bath, kitchen appliances.. great views of the city from the 6th floor. Only a few minor niggles to keep from getting 5 stars: many Bolt drivers stopped pickup/dropoff right at the hotel entrance due to location on the old narrow cobble stone street.. wanted to pick us up in spots couple hundred feet away with easier street access. Being at top floor, the bath off of the bedroom has sloped ceiling.. compromised the head clearance for the tub/shower and couldn't install a mirror at the sink.. hard to shave..functionality compromised.. otherwise a wonderful experience! "

"The hotel was clean, well located, had a friendly staff, and was overall quite nice. "

"Location is great! As advertised it’s right in old town and about 7 -15 minutes away from some of the major sites. 12 minute walk to the bus that takes you to the airport. Good cafés and dining around. Staff are quite warm, particularly. Vidam (misspelled) he was quite warm and helpful and gave really great recommendations! Hotel itself is a bit subpar -rooms are quite basic and small. Carpet quite shabby. Fitness center small but it got the job done. I’m not sure I would stay again. I would probably upgrade to something nicer. But five stars for location and staff. "

"Great location! Amazing and very helpful staff! Lovely and tasty breakfast with lots of choices! Even though the spa is very small it wasn’t crowded and we spent a fantastic hour over there. "

"Nice hotel in the heart of old town Riga "

"Nice room but reception is a nightmare, check in seems like an impossible job "