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The property is beautiful, the staff are excellent, the free breakfast is carb-heavy and sweet, it is close to some main areas to get cabs, the souks, awesome restaurants, and it felt like a nice, more intimate environment. The staff were outstanding, friendly, helpful, and genuinely kind. Would absolutely stay again.
Riad Jona is a little gem tucked slightly away from the hustle and bustle of Jema El Fenaa but close enough to walk there and back within less than 10 mins. The property is beautifully decorated and very clean. It has a little pool, a hot tub and a roof top and three floors with its unique decor to enjoy time at this Riad. It’s well maintained and a very clean place. The rooms were cleaned daily and the staff were always at hand.
Hassan, Abdul and Aziz are all assets to this Riad. They were so welcoming and nothing was ever too much for them.
I would not hesitate to stay there again as it’s a very central place and staff are brilliant.
Lovely Riad in the centre, staff team could not be more helpful (booking activities, local restaurants) and friendly. All requests met with a smile and polite action. A great place to stay.
Phil
Stayed 4 nights in Apr 2024
Response from Khalid on 8 Apr 2024
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
Great great property, Staff was absolutely amazing. I loved the location. extremely convenient to everything in the medina. Property and rooms were beautiful. great value for the what you get.
Wayman
Stayed 2 nights in Mar 2024
Response from Khalid on 1 Apr 2024
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
10/10 Excellent
Jane Marie, Church Crookham
Travelled with partner
24 Feb 2024
Liked: Property conditions & facilities
All staff were very helpful and Mohammed went above and beyond. I needed ibuprofen and as it was a Sunday all pharmacies were closed he knew one that was open and took his scooter and got us some. It’s very peaceful and quiet has a small but usually empty pool easy to get a sunbed. Convenient as walkable to main square no need for taxis to shops souks etc. Would definitely stay here again and can’t recommend it enough. My third visit and have stayed in Hivernage which it further out but Jona is perfect location.
Jane Marie
Stayed 2 nights in Feb 2024
Response from Khalid on 8 Apr 2024
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
The way to get there is a little hard but staff was willing and very helpful for us to leave
Our car safe.. the rooms are amazing and all staff. Go above and beyond to make your stay pleasant..the rooms
Are beautiful… highly recommend
Alex
Stayed 1 night in Feb 2024
Response from Khalid on 1 Apr 2024
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
The staff are incredible. We were two women travelling and it makes a difference to have employees who do care about their guests. We only stayed one night . We arrived late and they were able to make a reservation to a restaurant and brought us all the way there. And all the recommendations were good. We felt safe. Unfortunately we only stay one night but i recommend this Riad.This only thing negative was the bathtub; it was worn out.
Helena
Stayed 2 nights in Feb 2024
Response from Khalid on 1 Apr 2024
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
As a solo traveler, I enjoyed my stay at Riad Jona due to several things; the respectful and friendly staff, delicious breakfast, clean rooms, and the great location of this place. The young men that worked there were super helpful when I happened to have questions about the city or the nearby activities/attractions.
Tasneem
Stayed 3 nights in Jan 2024
Response from Manager on 13 Jan 2024
Thank you so much for taking the time to leave us a 5-star review.
Beautiful Riad close to many tourists attractions in walking distance, super friendly and helpful staff !Traditional breakfast different every day.Confutable bed .
The staff are super nice and very helpful. It's very cozy and clean. It's in the heart of old city. Thank you Aziz, Ashraf, Hasan, Khalid, Younis and every one working in the Riad for your great hospitality
Fatima
Stayed 1 night in Dec 2023
Response from Riad Jona's Manger on 29 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
8/10 Good
Fatima
29 Dec 2023
Fatima
Stayed 2 nights in Dec 2023
10/10 Excellent
Katrina
Travelled with group
12 Dec 2023
Hassan was great
Hassan was a great host. He made sure to explain the property and activities in the surrounding areas. Would definitely stay again. Loved how hands on he was.
Katrina
Stayed 1 night in Dec 2023
Response from Riad Jona's Manager on 29 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
8/10 Good
David
Travelled with partner
9 Dec 2023
Liked: Cleanliness, staff & service, amenities
Very friendly, helpful staff. Secure accommodation with night manager available.
David
Stayed 4 nights in Dec 2023
Response from Manager on 9 Dec 2023
Thanks for staying with us. We appreciate your feedback!
The Riad Jonas is a beautiful Riad in the centre of the Medina - very good location. The staff were amazing, they helped us out at 3am in the morning when we had a flight problem, breakfast service was excellent (fruit/yoghurt/breads and cake) and the cleanliness was great. They also gave us a map and highlights to help us get orientated. We didn't use the spa so can't comment but the outside area looks very nice. Thanks again to the staff.
Emma
Stayed 4 nights in Dec 2023
Response from manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
10/10 Excellent
Ronald
Travelled with family
5 Dec 2023
Staff so helpful
Ronald
Stayed 3 nights in Dec 2023
Response from Manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
This is an excellent Riad. The rooms are lovely and the staff go out of their way to help you and tend to your needs.
Would definitely stay here again.
Denise
Stayed 3 nights in Nov 2023
Response from Riad Jona on 30 Nov 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us with kindest regards.
Nice riad with great service. Staff was great. Good location close to Djema Elf Na. Lots of tourists in this area but many locals too. Would stay again. Thank you to all the staff.
Kevin
Response from Riad jona on 30 Nov 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
Riad Jona is situated in the perfect area in Marrakech and is just walking distance from many of the important sights. The staff are friendly and very committed to make your stay as great as possible. The restaurant has amazing food. Riad Jona is the ideal place to stay if you plan to visit Marrakech.
Willem
Stayed 3 nights in Nov 2023
Response from Manager.Riadjona on 16 Nov 2023
Thank you for your kind words! We're glad you're happy with our service .
Incredible property and rooftop. Generous and gracious hosts. Comfortable accommodations.
Only improvement would be a sign in the street, it is a little hard to find if you do not have a working gps phone.
Michael
Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
6/10 Okay
Francisco
13 Nov 2023
Disliked: Amenities
Very old, too much vintage…a very poor pression on the water, bad shapoo
We loved the staff and the beautiful riad! We were pleasantly surprised by the hospitality and now close the riad was to everything we wanted to see. What a great way to be welcomed to Morocco!
Alaukita
Stayed 2 nights in Nov 2023
Response from Manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
Food and service were amazing! My room was also really cute and the decor of the building is beautiful. The jacuzzi’s water was a little dark so we didn’t go in but otherwise everything was good! You can only walk to the property so be ready. The walk is like 5 min from the place the car leaves you. It looks ugly on the outside but you go in and it’s a safe heaven.
Natalia
Stayed 1 night in Oct 2023
Response from Manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
Riad Jona was beautiful and my fiancé and I absolutely loved our stay there. The staff are very friendly and very attentive. The pool and hot tub are great for relaxing after a long day and the hammam massage we booked was life changing. We also had dinner at the hotel our last night and the food was outstanding. I would recommend this hotel to anyone coming to Marrakech!
Oliver
Stayed 4 nights in Oct 2023
Response from Manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
Hands down the best service at any place i have stayed. Truly deserving of 5 stars and convenient to the heart of Marrakesh.
Ronald
Stayed 1 night in Oct 2023
Response from Manager on 9 Dec 2023
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
Comfortable hotel with courteous and helpful staff. Breakfast is good.
The pictures on the hotel.com website can however be misleading as this property is not half as glamorous as shown.
Moreover this Riad is deep inside the Souk and one has to walk about 10 minutes to reach it through the crowded market and narrow lanes.
Salman
Stayed 3 nights in Oct 2023
2/10 Terrible
Davorin
19 Oct 2023
Davorin
Stayed 1 night in Oct 2023
6/10 Okay
William
18 Oct 2023
Disliked: Room comfort
It was ok, I will say they tried. Very noisy outside my room. No TV. When I took a shower the water was, and I’m not exaggerating, scalding hot. I had a hard time turning the water off because the valve was so hot. When I told them about it they laughed and thought it was funny. Bed wasn’t very comfortable just Ok. I wouldn’t recommend this place and won’t stay there again. There are many more options as far Riads go.
Absolutely clean, artfully designed decoration, and high quality in service and everything. Professional and friendly staff. You’ll feel at home and relaxed thoroughly. Highly recommend this top quality hotel. Amazing Morocco amazing Riad Jona.
Thank you for staying with us and for your kind review and recommendation.We are looking forward to welcoming you on your next stay with us.with kindest regards,
A bit hard to find, but a cute place with good breakfast, comfortable room and great AC. Wifi worked well. I would recommend!
Michael
Stayed 2 nights in Sep 2023
4/10 Poor
Richard
25 Sept 2023
Liked: Property conditions & facilities
Had to back-to-back reservations for ground-floor. While on a tour, they moved our bags to another room and didn’t communicate this to us. It was definitely awkward opening an unlocked door to new guests in our old room. 6 euros for soft drinks, which is also insane. Wouldn’t come back here.