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Reviews of Pavillon du Golf

5 out of 5
Pavillon du Golf
Circuit de La Palmeraie, Marrakech

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 91 reviews" "
Rating 8 - Good. 42 out of 91 reviews" "
Rating 6 - Okay. 14 out of 91 reviews" "
Rating 4 - Poor. 10 out of 91 reviews" "
Rating 2 - Terrible. 6 out of 91 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, room comfort
Value for money
Enjoyable. Downside music from other residents until after 2am. Complained to reception and they promised to talk to the culprits. Rooms clean and huge. Needs updating. It's equivalent to 3 star but the setting in the nature is definitely 5 star.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Victor

Liked: Room comfort
Disliked: Staff & service
Great place but consider parking strategically
It is a fantastic quiet place if you do not mind nature (the frogs sing till dawn) and if you do not care much about breakfast (breakfast is served in your room for free- a glass of orange juice, pots of coffee and hot milk, two sets of pastries, butter, jam and sugar). If you need cereals, eggs, sausage, cheese, banana, apple etc then I will suggest you bring some - there is a cooker and all the utensils you need to cook and eat. The fridge, dishwasher, microwave and coffee makers are available. If coking is not your thing, Palmeraie Hotel is 3-5 minutes walk and you can enjoy your breakfast. For dinner, there is an Italian Restaurant or you can go to any of the larger hotels. The surrounding are neat and the suites have plenty of space to seat- including two overlooking the ponds. However, if you are messier than me then go elsewhere. My sheets and pillows were not changed for five nights and so the small soap and shower gel and shampoo. The rooms are cleaned and towels every two days - though towels have seen better days and look "abused" or "exhausted".
Stayed 5 nights in Apr 2019

4/10 Poor

Hind

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience
I didn’t like the rooms, very low quality service, cleanliness of the room is very poor, it has nothing to do with 5* rating, not even 2 stars, with regards to the outside views is nice but the pool looks like a kids pool. I wouldn’t go back personally and I don’t recommend it at all. The cleaning is every 2 days, the towels are very old with bad clor smell
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not a real 5 stars
Overall, the hotel was fine and the experience was positive. But nevertheless, it's definitely not a 5 stars hotel. Moreover, it's quite far from the city. You don't have taxis coming there randomly.
Stayed 1 night in Feb 2019

4/10 Poor

Vivian, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
I felt like being overcharged, the front desk guy arranged us a dinner, which was 1000+dhm per/person, and we refused. The taxi charged vary, we were like idiots, 20 minutes they charge us 200 dhm, and we took the same distance way three times, every time, there are different prices, and the taxi drivers didn't speak English, we have to give that money..
Stayed 2 nights in Dec 2018
Response from RESERVATION TEAM on 22 Jan 2019
Dear Vivian, Could you please send us your confirmation number, stay dates and booking name please. Best regards, Reservation team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Not worth the 5 star rating
The room furniture was old and the bathroom did not have any toiletries. Despite being two guests, we also only found one towel.
Stayed 1 night in Sep 2018

10/10 Excellent

Rohan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within golf complex
The staff were beyond amazing from start to finish, recommending places to go and eat whilst also booking taxi, excursions and making sure we got reasonable prices. The hotel is lovely, our room had a view over the lake which had plenty of wildlife. I booked here to be away from the noise and just travelled to the other things in day trips. The beach isn’t close but if you get a private day trip you can do anything you want along route and the drivers were very good! Safety first with lots of information. Couldn’t recommend more, if I go back I’ll be sure to stay here again. Thank you.
Stayed 7 nights in Apr 2018

6/10 Okay

Walid, United Arab Emirates

Disliked: Cleanliness, staff & service, room comfort
It is a great place but you should pay attention to the cleanliness of the rooms
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Very quiet and nice to be away from the city.
Stayed 1 night in Sep 2017

8/10 Good

allouchti, LONG BEACH

Liked: Staff & service, room comfort
...................................................... no comment ,nice place to stay. Very quiet.
Stayed 1 night in Sep 2017

4/10 Poor

Niaz, London

Disliked: Staff & service
Nice Hotel but infested with cockroaches and toads
The hotel looks beautiful, the rooms are amazing and spacious. However, we found four cockroaches on our 2nd night, then 2 or 3 the following night. After being moved we continued to find cockroaches in the 2nd room too. There is a constant noise from the back of the hotel from the toads which might make it hard for some people to sleep. The staff were some of the most unhelpful hotel staff I have ever come across in my life. They were partly unable to help and partly unwilling to help - which made it worse. The manager is not on site, just a handful of people run this hotel (2 or 3 at night times). Our cockroach experience took about 4 days to resolve because there was nobody caring enough on site to follow through and resolve it. Service is very bad, they only clean the room every two days, and the kitchenette although well equipped - is very poor quality. The location is terrible - you will need to spend about £10 each way if you want to take a taxi anywhere from here. The hotel staff are not keen to inform you that there is the option of a shuttle service - seems they are more keep to promote the resident taxi driver who will take you anywhere in his deathtrap 30 year old mercedes as long as you pay his minimum 100 dirhams (about £9).
Response from E-reputation Manager on 20 Oct 2017
Dear Sir, First, I would like to thank you for the review. We are very sorry for the cockroaches issue. It is important though to point out that our staff did assist you through your whole stay and did offer you to change appartments since day 1 but you refused. Also, our manager did eventually offer you a commercial gesture for your future stay. Best regards.

10/10 Excellent

MOHSINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great

6/10 Okay

Muuhammad, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Arriving late at night, with no shops nearby, we were charged 50 drm (£5) for a litre bottle of water, when in fact this should have been supplied complimentary as there was a fridge in the room they took advantage of the situation. on arrival we were not informed that we were required to order breakfast on a daily basis. Breakfast arrived later than our specified time ie we ordered it for 9.30 for most mornings, it arrived at 10.00 after prompting them. We were not informed of the days there was no shuttle available, hence having to fork out for taxis. The patio wa very dirty on arrival. The bathroom, although it was clean it was very smelly (we went out to buy some air fresheners).

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice rooms-but little to do
Was a bit disappointed with hotel facilities.the room was nice-but none of the activities in the hotel brochure were actually available. No kids club .no tennis.and despite 38degree heat and sunshine they made a fuss when kids wanted to swim beyond 6.30 pm. No towels for pool.1 hour to wait for breakfast. Ilove marrakech-but would be unlikely to return to pavillon du golf

8/10 Good

helene, PY, as

Liked: Cleanliness, room comfort
Apart hotel inside a resort
Spent 3 days - very calm and quiet. Beautiful gardens and flowers

8/10 Good

N. Afreh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, relaxing place to stay for a short brea
Fantastic, tranquil and relaxing place to stay for a short break. Just what I needed. Staff were helpful and engaging. Thanks to Hassan who particularly went the extra yard to ensure I enjoyed my stay and organized an excursion and other things for me. Will be staying there again.

8/10 Good

Ismail, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I always love staying here, the staff are friendly especially Khaled.

8/10 Good

Ali, casablanca ,Morocco

Nice place
Quiet place to rest & to view a nice golf course with an artificial lake .

8/10 Good

Ali, LONG BEACH

Liked: Staff & service, property conditions & facilities
romantic
nice & sunny weekend .the place is fun too next to the Brazilian restaurant & the dancing club the Marinski ;)

10/10 Excellent

Hasna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sejour
Stayed 1 night in Nov 2019

4/10 Poor

Asmaa

Disliked: Cleanliness, property conditions & facilities
Les couvercles étaient sales, l la suite est mal entretenue en gros s’etaIt catastrophique
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Nathalie

Liked: Staff & service, property conditions & facilities, room comfort
Bon séjour
Bon séjour au global au Pavillon du Golf. Bon accueil, appartement agréable, jardin luxuriant magnifique, le calme de la Palmeraie très agréable. Seul bémol pas de restauration sur place, donc soit réserver le petit déjeuner la veille pour livrer ds l appartement le lendemain matin, soit aller dans le complexe à côté du même groupe, mais compter 400DHS pour 2 adultes 2 enfants, je trouve trop cher pour tous les jours. Autre bémol piscine petite avec 6 transats mais avec une très belle vue sur le golf. Globalement rapport qualité prix très bon en août quand même. Donc je recommanderais à 7.5/10.
Stayed 7 nights in Aug 2019

6/10 Okay

Ali

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

RACHID i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel familial
Très bien situé personnel sympathique et à l écoute, piscine petite, manque de transat.
Stayed 3 nights in Aug 2019

2/10 Terrible

Sandrine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuyez!!!!
Personne pour nous accueillir et dans la chambre des centaines de fourmis qui sortaient de l'interrupteur et des cafards dans la salle de bain! 5 en 1 nuit!!! Changement d'hôtel directement!!!
Stayed 7 nights in May 2019

8/10 Good

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Établissement sale, laissé à l’abandon, personnel inexistant
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Le paysage, le gardien très gentil de très bon conseil, l'accueil était agréable. La literie est à revoir les matelas et oreillers sont sales malgré que les draps soient propres il faut absolument des matelas et oreillers propre. Il serait bien venu d'avoir un quitte éponge et produit vaisselle puisque de la vaisselle est à disposions des voyageurs.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
+++ Très calme, très appréciable. Très joli, apaisant et confortable. Très bonne literie. --- Porte fenêtre non fonctionnelle, non sécurisée sur la terrasse. Absence de mini bar, même pas d'eau dans la chambre.
Stayed 3 nights in Apr 2019

8/10 Good

Nuno

Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotels staff didn explains well how the resort works, in the same complex are 3 hotels and they share some of the facilities . When I arrived at pavilion du golf the pool of the hotel was close and no one imform me or present one alternative. Just on my 2nd day because I asked they told me i could use the pool of The palmeraie palace . I would em enjoyed better my time there if at chek in I got an explanation ofnthe dinâmicas and activities I could do in then resort ... I spend my 1st day there exploring by myself what options I had
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
La propreté de la suite était très approximative. L’établissement doit doit plus d’efforts car il s’agit d’un critère non négligeable et non négociable pour les occupants.
Stayed 2 nights in Mar 2019

10/10 Excellent

Asmaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon séjour, endroit calme, on a bien profité de notre
Stayed 1 night in Feb 2019

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Hicham

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
super vriendelijk personeel, beetje ver van faciliteiten in hoofd hotel maar prima te doen.
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

8/10 Good

Mehdi

Liked: Staff & service, property conditions & facilities, room comfort
week-end sympa
Personnel très gentil. Une cadre très agréable avec le petit lac.
Stayed 2 nights in Sep 2018

8/10 Good

Kat, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un excellent séjour de 4 nuits au pavillon du golf. Le personnel est très agréable, souriant et à l'écoute. L'endroit est propre, calme et la petite piscine très sympathique avec une très belle vue sur le lac. Les balcons des chambres promettent tous de très belles vues sur le lac également. Quelques axes d'amélioration néanmoins pour les chambres: fournir un minimum de produits de nettoyage tels qu'une éponge et un produit vaisselle aurait été bienvenue, ainsi que quelques bouteilles d'eau d'accueil sachant que le premier supermarché est très loin et que l'eau n'est pas potable. Le personnel nous a beaucoup aidé pour les réservations de taxis et d'activités, ils ont été très avenants. Je recommande chaleureusement
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel parfait calme propre loin de la ville et ce que je cherche
Stayed 2 nights in Aug 2018

10/10 Excellent

MLLE

Séjour très reposant
Séjour magnifique. Bel endroit, calme avec beaucoup de verdure.
Stayed 4 nights in Aug 2018

6/10 Okay

Driss

Oui bien sur
Oui on générale l'hôtel est très agréable mais l'année dernière ils nous ont donné une suite spacieuse et bien équipé cette année la suite est petite et on dessus de la cuisine et les équipements pas suffisant mais on a demandé au sévices est on a eu tous. Le jardin agréable bien entretenue, les collaborateur sont gentils et serviable en générale c était bien
Stayed 3 nights in Aug 2018

2/10 Terrible

fatima, perpignan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas de réception ouverte donc une nuit dehors
Une honte ! Réception fermée ! Alors que j avais une confirmation d expédia et que la réception était ouverte jusqu’à minuit ! Un conseil ne passez pas par expédia ils envoient des confirmations sans que l hôtel n est confirmé ! Résultat je me suis retrouvée à la rue alors que j avais payé ma chambre et que j étais sur les lieux à 23h30 !
Stayed 1 night in Aug 2018

10/10 Excellent

Asmaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon sejour
chambre propre, vue extra, calme total, rien a reprocher
Stayed 3 nights in Aug 2018

4/10 Poor

french, paris

Disliked: Staff & service, property conditions & facilities, room comfort
Pas terrible établissement très moyen, accueil médiocre pour un 5etoiles.
Stayed 1 night in Jul 2018