Reception
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Reviews of Les Ambassadeurs Appart Hotel

4 out of 5
Les Ambassadeurs Appart Hotel
No. 2, Avenue Mohmed V Angle Blvd., Rue Ibn Aicha, Marrakech

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 74 reviews" "
Rating 8 - Good. 28 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 2 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Abdelghani

Disliked: Cleanliness
Stayed 2 nights in Jul 2021

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Outdated design and very noisy. Reception did not acknowledge our prepaid reservation saying the don’t work with the online agency (Orbitz). I had to make an extra deposit to be able to check in. Later they corrected themselves. Reception cannot be reached by phone. If you let it ring they pick up the phone, hang up on you, and put the phone on busy, so that you cannot call them back. A terrible hotel.
Stayed 2 nights in Apr 2019

6/10 Okay

Salomon

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Bob, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean and spacious. We only stayed here 2 nights, it was comfortable. We had very noisy people next door with lots of kids making noise late at night, including their parents speaking so loudly which disturbed our sleep other than that it was good. Breakfast was ok and staff were good.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Ok. It was a very acceptable establishment. The location was reasonable. However car parking is underground very steep and tricky to get out.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre hotel
We had an apartment with 2 beds and sofa beds. The apartment is really big, however the beds are uncomfortable. Everything looks old and outdated. Overall this is a maximum 2 Star hotel for United States standards.
Stayed 1 night in Apr 2019

6/10 Okay

BASHIR

Liked: Staff & service, room comfort
Disliked: Cleanliness
The front staff were absolutely fantastic, and the area was great. Unfortunately, our family room was littered with roaches. When the front desk was informed, they sent a staff member, but he only sought to kill one of the roaches with a toilet brush, and went on about his day as though it was an ordinary experience.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , staff very good and can speak english room cleaned every day.
Stayed 7 nights in Oct 2018

8/10 Good

Nezha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel can not provide gest with towels as they run
Balcony doors and window brocken does not lock.reported it, was told someone will come and fix it. Beds are uncomfortable, rock solid. Toilet does not work properly. Bed sheets and only two towels for four people have never been replaced for three nights,went to coplain was told they run out of towels and I am not the only one complaining, in the end we got two towels after hours of waiting and complain. Will not recommend.
Stayed 3 nights in Aug 2018

2/10 Terrible

Majid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay a little more for something worth it .....
Where can I start , I booked two king bed and they gave me one king bed ......the room was infested with cockroaches. I don’t recommend anyone staying here.......if you booked it online , you have to pay for breakfast . If you walk in and pay cash , breakfast it’s free ..... This hotel is A gimmick And they are very slick ........I never seen any hotels count every cup and plates , pots .....etc .....lmao that should tell you a lot about a hotel........
Stayed 1 night in Jul 2018

10/10 Excellent

Farid, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to wind down with Family!
Really lovely hotel and staff could not do enough to please their customers, its bang in the middle of everything and on the traditional local theme, Will definitely stay there again
Stayed 1 night in May 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
Great place to get a restful night sleep away from the hustle and bustle of Marrakech.

6/10 Okay

Malik, London’s

Liked: Staff & service
Disliked: Cleanliness, room comfort
We had an apartment and beds were very uncomfortable and my children had been bitten by mosquitoes or bed bugs. We had to change the room and to miss our one day of going out.
Stayed 7 nights in Apr 2018

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!!
We absolutely loved our stay here. We ended up reserving an extra night because we didn’t want to leave!!

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close to train station

8/10 Good

JKR, NJ, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Good, central location - but not in the Medina
The hotel was very nice. It's located about a 20-30 minute walk to the Medina and Souks, and across the street from a grocery store, which was convenient. The rooms were large and clean, with well working A/C units. The staff was competent, but not great... Our pre-arranged car at the airport was not ordered, so we waited almost an hour for them to send one (the hotel is only 15 minutes away). We later also found out that the car the hotel sent was 50% more expensive than just taking a cab (based on their emails to me, I had also assumed the hotel shuttle was free, as most shuttles are). We also had to ask 3-4 times for simple requests, like extra sheets and pillows. My only real complaint is that we booked, and I quote, "a six bed apartment." We did not get that. Our apartment was a two bed apartment with lots of couches - narrow, hard couches meant for sitting only, not pull-out bed couches. We ended up putting sheets over 2 of them and having our kids sleep there, which is not what we wanted or expected.
Stayed 6 nights in Mar 2018

6/10 Okay

SALLY-ANNE

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok for 1 night
Hotel ok... not 4*. Took ages to book in. Had to ask twice to get extra beds made up. Doorman gave false information about medina being closed! Great Moroccan restaurant on front.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Hotel is in heart of the new city very near to Carrey Edon Mall, lot of nice affordable restaurants are nearby, Hotel staff is very friendly and has helped us a lot. I would definitely stay there again for any future vacations in Marrakesh.

8/10 Good

Sonia, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, miss the staff already!
Hotel is great! Very clean. All staff are helpful and very kind and friendly. View from our hotel window was amazing. Very loud outside but I chose to stay on the Main Street to see the city life so no complaints. It’s so convenient having all the shops, pharmacy, food, bank around. The market sqaure isn’t far eaither. Flew back last night and I’m missing the hotel, the staff and Marrakech! Thank you so much to everyone working at Les ambassadeurs hotel!
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good choice
Clean and strategic also very friendly staff I will recommend it to anyone who’s planning to have a wonderful family trip.
Stayed 5 nights in Jan 2018

6/10 Okay

Abraham

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2018

10/10 Excellent

Shah, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
This hotel is amazing we had the best holiday there . Our room was A402 . The staff are so nice even the reception people . So clean and a comfortable room . It's near everything you might need. They do the best breakfast and an amazing coffee. The air conditioning worked amazingly. There swimming pool was clean . We would definitely recommend and use this hotel again .
Stayed 4 nights in Aug 2017

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recomend
A wonderful room that made us feel like we were living in luxury. Would highly recommend this place to everyone. Even people with kids as they had a very nice little pool
Stayed 2 nights in Aug 2017

10/10 Excellent

Abdel, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and friendly staff
We love it especially the kids, it's 20 mn away walking to the famous place( Jamaa El Fna)
Stayed 1 night in Jul 2017

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
The rooms are spacious, I had a one bedroom suite with one bed. There is a kitchen with dishes. Service was good.
Stayed 1 night in Jul 2017

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best
Summer holiday really nice hotel and service waaw
Stayed 5 nights in Jul 2017

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, room comfort
Super hôtel
Très bonne hôtel Service professionnel Petit déjeuner copieux Le personnel est très sympa.. Merci aux personnels de la réception Je vous conseille l'hôtel
Stayed 3 nights in Jul 2021

8/10 Good

Adil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, room comfort
Impeccable
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 11 nights in Jul 2021

8/10 Good

JAMAL

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien dans l’ensemble. Agencement lavabo / douche à revoir dans certaines chambres, devant le lavabo ont est obligé de monter sur le bord de la douche. Lorsqu’on prend sa douche l’eau Traverse la sdb, on patauge.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Manager, Paris

Travelled with family and small children
Liked: Cleanliness, amenities
Hôtel entouré d’avenues. Problème lors du Check out, j’ai pris chambre avec PDJ compris pour 5 personnes sur le site et ils ont voulu me faire payer 4 PDJ consommés. Même si dans la resa il est bien noté 5 PDJ compris j’ai du attendre l’accord du responsable pour me laisser partir. Quand j’ai demandé Taxi ils m’ont répondu ok, et d’attendre à l’extérieur. 30 min après Toujours rien et j’ai cherché moi même un taxi.
Stayed 1 night in Dec 2019

8/10 Good

Bernya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Als je niet veel hecht aan luxe dan is dit hotel goed te doen. Zeker voor gezinnen. Alles is op redelijke loopafstand aanwezig.
Stayed 1 night in Aug 2019

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Établissement vieillot correspondant à ses années de création
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Abdelkrim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il y a encore des choses à améliorer !
Dans la douche, la baignoire est trop petite Une petite piscine trop proche des chambres et des appattements. Le bruit des enfants à partir de la piscine dérangent les visiteurs.
Stayed 3 nights in Apr 2019

10/10 Excellent

Mounir, Nador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this appart hotel for one week and had a really great time. The property is located in Gueliz which is a nice part of Marrakech. Shops, restaurants and cafés (McDonalds, Starbucks, ie.e.) can be found within walking distance. The breakfast was traditional morroccan but included intercontinental choices as well. It was really nice and tastefull. The beds could have been more comfortable, but the rooms were overall spacious and clean. Housekeeping did a great job. The thing we loved most about this appart hotel was the staff. I have stayed in a lot of places, but the kindness of the staff of this place is second to none. They made us feel at home and were always around to help us out. I hope to return to this great place some day!
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rien à dire tout était nickel Personnel sympathique et disponible
Stayed 5 nights in Jan 2019