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Reviews of Caravan by Habitas Agafay

3.5 out of 5
Caravan by Habitas Agafay
Agafay Desert, Agafay, Marrakech

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Samar

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
It was okay. The site and the view were quite nice. The service was pretty bad for high end camp/hotel -slow, unresponsive, etc. The food was limited in variety and very pricey for what it was. Cocktails were a rip off -you can even call them mocktails.
Stayed 1 night in Dec 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at your hotel was an absolute dream come true! The scenery was stunning, the rooms were gorgeous, and the décor was simply to die for. I'm still struggling to find the words to describe how amazing it all was. It's hands down the most beautiful hotel I've ever stayed in, and the staff was even better! Everyone, from the receptionists to the restaurant staff, was so friendly and helpful. Mohamed, the bartender, Lahcen, my tour guide, the girl from reception, and my waiter in the restaurant (I don't know their names) were the icing on the cake. They went above and beyond to make sure I had an unforgettable stay, and they succeeded beyond my wildest dreams. I'm so grateful for their kindness and hospitality. All hotels should learn from you guys! You've set the bar for hospitality excellence, and I'm so glad I had the chance to experience it firsthand. Thank you for creating an experience that I'll cherish forever.
Stayed 2 nights in Nov 2023
Response from Mohamed HB on 24 Nov 2023
Dear Tania, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Excellent

Bronwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magnificent venue in a magical location. Excellent service, facilties, and restaurant! The views are breathtaking and mesmerising.
Response from Mohamed HB on 28 Sept 2023
Dear Bronwyn, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

8/10 Good

Carolina

Liked: Cleanliness, room comfort
Le desert
Overall we had an enjoyable experience at Habitas. The check-in process was a bit chaotic on a busy Saturday, unfortunately we missed out on the welcome drinks and ritual! However, the natural beauty of the surroundings, including desert vistas and the Atlas Mountains, was awe-inspiring. The staff was friendly and accommodating, although we didn't receive the expected welcome ritual. There was an issue with running water in our tents, but the staff promptly addressed it. The on-site facilities were well-maintained, and communal areas like the pool and lounge were great for relaxation. Despite a few shortcomings, Habitas Caravan Agafay offered a memorable and rejuvenating escape in a stunning setting. PS: I recommend walking down the road to rent the 4-wheel ATV/ quad biking tour (you’ll get a better deal)
Stayed 1 night in Jun 2023
Response from Mohamed HB on 10 Aug 2023
Dear Mrs Carolina, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

4/10 Poor

Inga

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pretentious, expensive and bad service. It’s trying to be SoHo House which is not. Dinner is served at the same time to everyone, had to wait 2hrs after the order was placed. Full of ‘Instagram influencers’ taking selfies with sunsets.
Stayed 1 night in Apr 2023
Response from Mohamed HB on 9 Oct 2023
Dear Inga,We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Habitas

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from Mohamed HB on 9 Oct 2023
Dear, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

8/10 Good

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place, views are excellent and nice vibe but limited options for activities especially when its cold.
Stayed 2 nights in Feb 2023
Response from Mohamed HB on 9 Oct 2023
Dear Fabiola, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

8/10 Good

Abenaa

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ensure there are no hairs in the bathroom.
Stayed 1 night in Mar 2023
Response from Mohamed HB on 9 Oct 2023
Dear Abenaa, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

8/10 Good

Audrey

Ok
Stayed 1 night in May 2024
Response from Mohamed HB on 9 May 2024
Dear Audrey, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay ! I recommend two nights at the property
Stayed 1 night in Mar 2024
Response from Mohamed HB on 7 May 2024
Dear Rodrigo, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Mohamed HB on 31 Aug 2023
Dear Mrs Sarah, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Excellent

Anouchka

Travelled with family
Tout a été parfait durant notre séjour. Nous avons été très bien accueillis le jour de notre arrivée à la réception et le personnel a été très professionnel et serviable tout le long. Le cadre est magnifique, les lodges propres et bien décorés. Nous nous sommes régalés au restaurant. Un week-end à renouveler !
Stayed 1 night in Jun 2023
Response from Mohamed HB on 10 Aug 2023
Chère Madame Anouchka,Merci d'avoir rejoint notre famille et d'avoir pris le temps de partager vos commentaires avec nous. Nous apprécions sincèrement votre soutien et votre considération.Ce fut un plaisir de vous accueillir et nous avons hâte de créer de nouveaux souvenirs avec vous, prochainement. Sincères salutations, Habitas

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé un très bon séjour séjour. Le cadre est reposant et très sympa. La cuisine servi au restaurant est très bonne, moderne, recherchée et les quantités très généreuses.
Response from Mohamed HB on 9 Oct 2023
Chère Wendy,Merci d'avoir rejoint notre famille et d'avoir pris le temps de partager vos commentaires avec nous. Nous apprécions sincèrement votre soutien et votre considération.Ce fut un plaisir de vous accueillir et nous avons hâte de créer de nouveaux souvenirs avec vous, prochainement. Sincères salutations, Habitas

10/10 Excellent

Prince

Stayed 3 nights in Jan 2023
Response from Mohamed HB on 9 Oct 2023
Dear Prince, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas