Spa Hotels & Resorts in Markham from NZ$156

"We stayed at this hotel because of its close proximity to Toronto Sick Kids. It is a quick 5 minute walk. The hotel rooms were quiet which we appreciated for resting and when we looked out our window we could see our granddaughter’s hospital window. Staff was helpful and polite, including cleaning staff who were lovely. "

"I had a very disappointing experience from check-in to check-out. I arrived only about a 1.5 hour before the official check-in time (3 PM), and it was very clear that my room—and others—were already ready since the hotel was not busy at all. I was extremely tired and politely asked the receptionist if I could check in a bit early, but she refused. What made it worse was that about 20 minutes later, while I was still waiting, she allowed another guest to check in early. Only after I complained did she finally check me in. The next day, housekeeping knocked and asked if I needed the room cleaned, mentioning that it already looked clean. I confirmed that I did want it cleaned and left the room so they could do so. When I returned, I noticed that only the bed had been made. The restroom was not cleaned at all, and basic items like shampoo were not replenished. Overall, the service was inconsistent and disappointing. Definitely not the level of hospitality I expected."

"Spacious room, convenient location and fine breakfast"

"Clean room. "

"Clean. Staffs always great"

"Enjoyed my stay"

"Clean room, nice open space"

"-"

"Before i booked with this hotel it didn't state that they're garage parking was only big enough for admaller veichles. I drove from calgary to Toronto, on the way there was a highway closure due to a snow storm which made it impossible to make it in time for my first night booking which i was charged for. Once I arrived they mentioned my suv wouldn't fit in there parking garage, but they had limited parking spaces outside the hotel which were already full. I had to then find parking on my own and ended up parking on the road with other veichles later to find out that you weren't suppose to park there so i got a ticket. After finally getting into my room first thing i wanted to do was take a hot shower the hot water wasn't working and they said they'll send the maintenence guy. Once he came he didn't fix the issue and i said to leave it as i was exhausted and said I'd talk to reception about switching rooms in the morning. The balcony door was broken and wasn't closing properly as well. Elevators take forever as the hotel is full of families, which is understandable but still very frustrating. Won't be booking again."