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Tughan Hotel

3.0 star property
Family-friendly hotel with free breakfast and 24-hour front desk

Photo gallery for Tughan Hotel

Enjoy meals on the outdoor dining area with a view of the historic building and courtyard.
Arches frame a central seating area with rows of chairs and a wooden counter with intricate carvings.
Stunning corridor with a vaulted ceiling, patterned rug, and elegant chandelier.
Stroll through the historic corridor, lined with doors leading to rooms featuring stone walls and patterned rugs.
Experience the blend of traditional and modern elements in our hotel lobby, featuring arched doorways and a vaulted ceiling.
VIP Access

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$110
includes taxes & fees
15 July - 16 July

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite

Honeymoon Studio Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed

Combined shower/bathtub, rainfall showerhead, hair dryer, slippers

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Executive Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Family Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Single Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 Bedroom, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Single Room, 1 Bedroom, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

What's nearby

  • Mardin Museum - 3 min walk - 0.3 km
  • Zinciriye Medresesi - 10 min walk - 0.8 km
  • Great Mosque of Mardin - 10 min walk - 0.9 km
  • Kasımiye Medresesi - 16 min walk - 1.4 km
  • Mardin Castle - 1 min drive - 1.1 km

Getting around

  • Mardin Station - 33 min drive
  • Mardin (MQM) - 44 min drive

Restaurants

  • ‪Artukbey Kahve - ‬3 min walk
  • ‪Abbara Bar - ‬3 min walk
  • ‪Birtat Lahmacun - ‬3 min walk
  • ‪Cercis Murat Konağı - ‬4 min walk
  • ‪Arasta Cafe - ‬1 min walk

About this property

Tughan Hotel

Family-friendly hotel in Artuklu, remodelled in 2020
At Tughan Hotel, you can look forward to a free breakfast buffet, a free food/drink shopping service and a free daily manager's reception. The on-site international cuisine restaurant, Han Restaurant, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a terrace and an art gallery on-site.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A gift shop, bike tour information and multilingual staff
  • A banquet hall, a 24-hour front desk and an off-lead area
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and free international calls, as well as perks, such as premium bedding and first-run films.
Extra conveniences in all rooms include:
  • Changing tables, baby monitors and highchairs
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Heated floors, rainfall showers and bidets
  • 210-inch LCD TVs with Netflix, Hulu and streaming services
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Han Restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Free children's club
  • Library
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • DVD player
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Musical instrument
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,382 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a provincial park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet (76 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (89 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Phone accessibility kit
  • Portable shower seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Renovated entire property - August 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 210-inch LCD TV with premium satellite channels
  • CD player
  • DVD player
  • DVR
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Minibar
  • Oven
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • Air conditioning
  • All-in-one washer/dryer
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Office
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls, an off-lead area, pet-sitting services, litter trays and pet-grooming services are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for TRY 650.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: TRY 650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah!
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 15457

We should mention

This property does not have any lifts

Property is also known as

Tughan Hotel Mardin
Tughan Mardin
Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Frequently asked questions

Is Tughan Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Tughan Hotel?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at Tughan Hotel on 16 Jul 2025 start from NZ$109.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Tughan Hotel?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Tughan Hotel?

Checkout is at 12:30 PM. Late checkout is available for a fee.

Does Tughan Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 1000 per vehicle applies.

Where is Tughan Hotel located?

This family-friendly Mardin hotel is located near the airport, steps away from Kirklar Kilisesi, Mardin Museum and Latifiye Mosque. Bazaar and Şahkulubey Mansion are also within 5 minutes.

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Tughan Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 84 out of 230 reviews
Rating 8 - Good. 44 out of 230 reviews
Rating 6 - Okay. 32 out of 230 reviews
Rating 4 - Poor. 28 out of 230 reviews
Rating 2 - Terrible. 42 out of 230 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ahmed

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good location

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Stayed 1 night in Aug 2022

2/10 Terrible

Patric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Stayed 1 night in Oct 2024

2/10 Terrible

ISMAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
Stayed 1 night in Dec 2024

4/10 Poor

Azad

Disliked: Staff & service
We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Stayed 4 nights in Jul 2022

6/10 Okay

Eyup Fazli

Disliked: Cleanliness, property conditions & facilities

Not recommended

The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
Stayed 2 nights in Jan 2023

8/10 Good

Korcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar sıcak kanlıydı. Otelin konumu çok iyiydi. Temizlik iyiydi.
Stayed 1 night in Apr 2025

2/10 Terrible

Caner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Senol

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Otelin konumu dışında hiçbir iyi tarafı yok. Otoparkımız var denilmesine rağmen yokmuş civardaki kapalı otoparka yönlendirdiler. Civarda park yeri olmadığı için oraya mecbur kalıyorsunuz ve gerçekten pahalı. Tuvaleti çok kötü kokuyor ve tavanı akıyor. Yatakların ortası çökmüş böyle bir konumda bu fiyata biraz daha özenli odalar beklerdik beklentimiz düşük olmasına rağmen hayal kırıklığına uğrattı.
Stayed 2 nights in Apr 2025

6/10 Okay

DOGUS

Stayed 1 night in Mar 2025

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok kötü

Stayed 1 night in Mar 2025

8/10 Good

Emrah

Stayed 3 nights in Feb 2025

10/10 Excellent

Olgu Berç

Stayed 2 nights in Feb 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

enfal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Mesut

Stayed 1 night in Jan 2025

10/10 Excellent

Umut

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Valla yer konum ve odalar güzeldi fakat odalardaki yatak konforu çok kötüydü yatak berbattı
Stayed 1 night in Jan 2025

6/10 Okay

Kürsat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

CANAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Mehmet Hanifi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FARE dahil konsept

Hotel falan değil. Sakın gitmeyin. Böyle bir kepazelik görmedim. - Gece yarısı saat 12 ye kadar hem teras hem hotel içi bangır bangır müzik uyuyamıyorsunuz. - hijyen asla yok. Yatakları rahat değil. - Hotelin en güzel balayı suiti diye sattıkları odada kalmama rağmen FARE yanlış duymadınız FAREyle uyandım yatağımın dibinde.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Murat Can

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Einar

Disliked: Property conditions & facilities
Merkelig frokost. Utrolig mye støy med musikk fra hotellets restaurant fra 20.00 til 24.00. Parkering var problematisk
Stayed 3 nights in Oct 2024