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Reviews of Motel 6 Marble Falls, TX

2 out of 5
Motel 6 Marble Falls, TX
1400 Ollie Lane, Highway 281 at Ollie Lane, Marble Falls, TX

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1005 reviews" "
Rating 8 - Good. 323 out of 1005 reviews" "
Rating 6 - Okay. 181 out of 1005 reviews" "
Rating 4 - Poor. 119 out of 1005 reviews" "
Rating 2 - Terrible. 104 out of 1005 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jay

Enjoyed our stay.
Stayed 1 night in May 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Checkin lady has been super great and helpful! Weird smells in hallway, but not in the room so it’s okay.
Stayed 1 night in May 2024

6/10 Okay

Rachael

Travelled with pets
Liked: Staff & service
Brought my dog with me and at night and I was put on third floor which made it hard to take my dog out to potty. Area for pets outside to go potty was nasty and felt unsafe at night. Glad I didn't get put on first floor because it smelled like cat pee. Side door was never locked and felt unsafe there too.My room was decent and quiet but probably wont stay again.

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked that small shampoo was provided in room.
Stayed 1 night in May 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was smelly, like mildew. Inside was nasty and smelly like feet. A lot of moisture build up. Woild never stay again.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice motel. The room looked and smelled clean. Bed was firm. You can walk to the nearest convenience store if needed. Good Internet. Not far from several restaurants and Walmart
Stayed 1 night in May 2024

2/10 Terrible

Maria

Travelled with group
Disliked: Staff & service, property conditions & facilities
The people next door are too noisy, I asked the office to please ask them to reduce the noise and they didn't, I couldn't rest all night.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 13 May 2024
Hi Maria, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

steve

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
The family that owns and runs the are super nice. The rooms were very clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 13 May 2024
Hi Steve, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Richard,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Tom

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is convenient but that’s about it. Mattress on the bed was terrible and the walls are paper thin as you can hear conversations in the next room. Relatively clean but you can still see spots in the room that need wiping down.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Danny

Business traveller
Disliked: Cleanliness
Will not stay again
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Danny, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for the price.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi JeffWe’re glad you enjoyed your stay! Lilith#Team6

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2024

8/10 Good

JAY

Stayed 1 night in Oct 2023

4/10 Poor

Samuel

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
My expectations were not high and the room, albeit small, was well equipped, but a noisy neighbor played music nearly 24 hours/day and management could not do anything. Earplugs were mandatory. We were booked for 3 nights. The room was cleaned after day 1, and NOT cleaned day 2. We decided to leave early, driving into the night to a better, quieter hotel.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Samuel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. I was very grateful to get a room here after an event I was attending was canceled.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi KatelynWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very helpful and friendly staff! Every one was extremely nice and accommodating. But, that could not offset the condition of the hotel lobby, room, hallway, etc. It’s very rundown, smelly, floors were dirty and sticky in the room, no amenities unless you ask for them, no coffee, A/C unit was loud, harsh lighting and some towels had holes and were shredded on the edges.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Kim, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

8/10 Good

Valentina

Travelled with family
Liked: Property conditions & facilities
Room was not cleaned linen was not changed daily as it should be trash was not taken out daily
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Valentina, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team

6/10 Okay

kena

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a bad chemical and the hallway smelled even worse. I think they have a ventilation problem. Only two pillows available so we didn’t sleep great. That being said if you have dogs they don’t charge extra and have grassy areas for potty breaks. Also staff are nice.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Kena, Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. Far better than expected for a budget motel
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Andreas, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Okay

PJ

It was okay.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 16 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
4 nights and NO maid service. One bath towel in the room and no bath soap. Mike P. at the desk very rude, condescending and unprofessional. Will not be staying here again.
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Samuel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

timothy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a non-smoking room for my family, but upon entering the room, it was very apparent that this room had been smoked in. The hotel itself had a musty/old odor and didn't smell pleasant. Also, the comforter had stains which appeared to either be blood, chocolate or dark nail polish. EIther way, comforter was disgusting.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Juan,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Trisha

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Trisha, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Terrible

David

Stayed 1 night in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Ryan

Business traveller
Liked: Staff & service, property conditions & facilities
Its a good place to crash and sleep for the night. I stayed on the first floor and the smell of cat pee was so bad I couldn't breathe. Im guessing someone lives in obe of the rooms with a cat. Other then that the room was nice and clean
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Scott A

Travelled with family
Liked: Cleanliness, staff & service
Non-smoking inside the motel, but smokers at doors causing smoke in and around the area including inside the building.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Scott, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 Poor

Lynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walls in bathroom were filthy. Cockroach infested.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Leann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Angela

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed on how clean and how well maintenance it was for a motel 6 it is one of the best ones I have ever stayed at not to mention but I am the staff is great
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi AngelaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful and accommodating; had to move to a different room because the first one was not clean.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi David,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 15 Feb 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Dan

Business traveller
Hotel staff friendly, other visitors dogs were running up at down the hall wt 5Am. Barking and drunk guests banging around the hallway all hours
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Arturo

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Brenda, San Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Virgil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It’s pretty good for a smaller style place. The maintenance guy is friendly along with the office staff
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi BrandonWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Rachel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Rachel,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Halle

Stayed 1 night in Dec 2023

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jaime

Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

sherry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Imelda

Travelled with family
Liked: Staff & service
Shower curtain had black mold ,walls dirty in bathroom
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Imelda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Darelyn

Stayed 1 night in Nov 2023