2 outdoor pools, free pool cabanas, pool umbrellas

Reviews of Courtyard by Marriott Faro Blanco Resort

3 out of 5
Courtyard by Marriott Faro Blanco Resort
2146 Overseas Hwy, Marathon, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1003 reviews" "
Rating 8 - Good. 225 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The restaurant that is promoted in the materials you are given when you arrive make it seem to be part of the Courtyard and it is not. Arriving late and wanting room service was a hassle.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service
Stayed 1 night in May 2024
Response from Alison on 20 May 2024
Paul, Thank you for staying with us. We are thrilled to hear that our team provided great service and look forward to welcoming you back soon!

10/10 Excellent

fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noel goes out of he’s way as I saw for every costumer. Great employee to have in your hotel.
Stayed 1 night in May 2024
Response from Alison on 20 May 2024
Fabio, Thank you for the great review and for taking time to recognize Noel. We are delighted that Noel made a lasting impression and will be sure to recognize him for outstanding service. Our team can't wait to welcome you back soon!

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean beautiful property. needs a beach access
Stayed 1 night in May 2024
Response from Alison on 20 May 2024
Jim, Thank you for staying with us! We are thrilled that you had a wonderful experience and found the property to be beautiful. We do have a sunning beach on property for our guests to enjoy and Sombrero Beach, which has water access, is a quick 3 minute drive from the resort. We appreciate your feedback and look forward to welcoming you back soon.

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff. Pool was great and the rooms were well maintained.
Stayed 2 nights in May 2024
Response from Alison on 20 May 2024
Sean, Thank you for staying with us. We are thrilled that you enjoyed the waterfront pools and rooms. We're looking forward to welcoming you back soon!

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother and I don't vacation enough, so when i booked the room and flights we were committed lol. The pool staff was above and beyond what I expected. Just terrific! Rachel the bar tender was so knowledgeable on making her boat drinks I was thoroughly impressed. Loved it and I will spread the word. Thank you
Stayed 6 nights in May 2024
Response from Alison on 17 May 2024
Mike, We are honored that you chose to spend your vacation with us and are thrilled that you had a 5 out of 5 experience. Thank you for taking time to recognize Rachel, we will make sure she is recognized for her outstanding service.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and friendly staff.
Stayed 4 nights in May 2024
Response from Alison on 17 May 2024
Carolyn, We are so pleased to hear that you had a great experience and found the resort beautiful. We are grateful to have a wonderful team and are delighted that they made a lasting impression. We look forward to welcoming you back soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Alison on 17 May 2024
Sandra, Thank you for staying with us, we are delighted that you had a wonderful stay and can't wait to welcome you back soon!

8/10 Good

Kent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the features that were included at the property and the fact that quite a few dining options and even a nice swimming beach were close by.
Stayed 3 nights in May 2024
Response from Shamica, Front Office Manager on 6 May 2024
Kent,Thank you for your feedback! We appreciate you staying with us, and hope to see you again for another amazing stay!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and its a nice atmosphere.
Stayed 6 nights in Apr 2024
Response from Andres on 2 May 2024
Thank you for your 5 out of 5 review!!

10/10 Excellent

Marise

Travelled with partner
Nice large balcony with ocean view. Very helpful staff
Stayed 2 nights in Apr 2024
Response from Andres on 2 May 2024
Hello,Thank you for leaving us a 5 out of 5 review! We are happy to hear that you enjoyed your large balcony and found the team to be helpful.Thank you,

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff and service were top notch!!
Stayed 6 nights in Apr 2024
Response from Andres on 2 May 2024
Thank you for leaving us a 5 out of 5 review and for noticing how beautiful our property is!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could never get the Ac to get the room cool
Stayed 2 nights in Apr 2024
Response from Andres on 2 May 2024
Hello and thank you for your review. We will bring this up to our engineering team. We hope to regain your trust in the future!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool is great! We were surprised to find out on check in that there would be an extra$55/day charge for parking and “Services”-Also by chance finding the little card in the room stating that “ if beach towels are not replaced in room on check out there will be a $25 restocking fee”Seriously
Stayed 7 nights in Apr 2024
Response from Andres on 2 May 2024
Thank you for leaving us a review with your feedback. Our fees are conveniently mentioned in your confirmation. We apologize if they were not reflected clearly. We hope to regain your trust in the future.

8/10 Good

Sandra

Stayed 3 nights in Apr 2024
Response from Alison on 17 May 2024
Sandra, Thank you for rating us 4 out of 5. We look forward to welcoming you back to Marathon soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and expensive
Stayed 2 nights in Apr 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent stay!
Stayed 1 night in Apr 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Allisse

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and amenities
Stayed 1 night in Mar 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Kerry Ann

Stayed 2 nights in Mar 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Roach in room
Response from Andres on 2 May 2024
Thank you for your review. We are very thorough with our pest control services. We hope to regain your trust in the future.

2/10 Terrible

Sabrina

Travelled with family
Found a roach on the couch in our room .. was nasty
Stayed 1 night in Mar 2024
Response from Andres on 2 May 2024
Thank you for your review. We are very thorough with our pest control services. We hope to regain your trust in the future.

8/10 Good

Nancy

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Mar 2024
Response from Andres on 2 May 2024
Thank you for your amazing review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
I thought there would be a more seafood based menu. Room had some notable repairs that needed to be made (cracked mirror, molding calk, etc.). Room cleaned once in 4 day stay. Had to ask for the trash that we created be removed from our room.
Stayed 4 nights in Mar 2024
Response from Andres on 2 May 2024
Thank you for leaving us a review. We maintain our rooms with a thorough cleaning and engineering process. We also offer daily housekeeping service. We hope to regain your trust in the future.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience (for 2 nights) was very good. The staff was extremely helpful, the pool and surrounding areas were very clean; this was one of the nicest Courtyard Marriott's we have stayed at
Stayed 2 nights in Mar 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Joseph

Travelled with group
Liked: Staff & service
Although it stated about the seaweed, the oder is horrible. The installed air floats are disgusting with seaweed. Need to install screen to prevent weeds from entering this area, or something.
Stayed 2 nights in Feb 2024
Response from Andres on 2 May 2024
Thank your for leaving us your valuable feedback! We are working towards a solution however the seaweed is part of our ecosystem.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This place was ugh!! The fees here are insane. They tried to charge me almost 500 dollars in fees all together after paying nearly 2000 for 4 nights. Im never staying here again. The "resturant" is overpriced. Everything about this hotels is fees fees fees. So if you like wasting your money stay here. The only thing outstanding at this hotel are there beds.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Response from Lyenna on 25 Feb 2024
Dear Angela,Thank you for staying at the Courtyard Faro Blanco Resort!Thank you for your feedback!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,

6/10 Okay

douglas

Travelled with partner
Liked: Staff & service
The resort is very expensive for what you get. The air conditioner was so noisy it was impossible to get decent sleep.
Stayed 3 nights in Feb 2024
Response from Lyenna on 23 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort. We appreciate hearing from all of our guests, as it helps us to improve our services and ensure a pleasant experience for everyone.I am sorry to hear that you found our resort to be expensive for what you received. Providing a value-for-money experience is important to us. Your valuable feedback will be passed on to the leadership team.Also, please accept my sincere apology for any inconvenience caused by the noisy air conditioner. I will make sure to bring this up with our engineering team so that we can take proper actions and fix it right away.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Thank you.Sincerely,Lyenna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunsets in the Keys
9 out of 10 stay. Beautiful setting with gorgeous sunsets. The pool and bar were clean, friendly and with beautiful views. Complimentary umbrellas and beach chairs were a nice service
Stayed 4 nights in Feb 2024
Response from Lyenna on 22 Feb 2024
Dear Guest,Thank you for taking the time to leave us such a nice review! I'm thrilled to hear that you had an enjoyable stay and were able to appreciate the beautiful setting and gorgeous sunsets at our hotel. It's great to know that our pool and bar met your expectations, providing a clean and friendly environment with stunning views. Your feedback is truly valuable to us, and I will make sure to share your compliments with the team. They will be delighted to know that their hard work and dedication contributed to your satisfaction. We always aim to create a memorable stay for our guests, and it's rewarding to hear that we succeeded in achieving this for you!Once again, thank you for sharing your experience! We look forward to welcoming you back!Thank you.Sincerely,Lyenna

10/10 Excellent

Tonya

Stayed 1 night in Feb 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Andres on 2 May 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Beautiful hotel with great amenities. Everyone was helpful. We were only there one night and the weather was cool and windy, so we didn't use the pool or beach. Pricey, but typical for Marathon.
Stayed 1 night in Feb 2024
Response from Lyenna on 23 Feb 2024
Dear Robert,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort! We are happy to know you had a good stay and enjoyed our beautiful hotel and great amenities. Thank you as well for acknowledging our helpful staff!We look forward to welcoming you back for another great visit!Thank you.Sincerely,Lyenna

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
AC very highly So hot in the room
Stayed 1 night in Feb 2024
Response from Lyenna on 12 Feb 2024
Dear Jacqueline,Thank you for being our guest at the Courtyard Faro Blanco resort and for your honest feedback. We greatly appreciate your input and apologize for any discomfort you experienced due to the AC not working properly in your room.Your comments have been shared with the engineering team, who will assess and address the issue promptly to ensure that our AC systems are functioning optimally.Thank you once again for your feedback. We hope to have the opportunity to welcome you back so we can exceed your expectations.Thank you.Sincerely,Lyenna

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florida Keys Trip
This is the best Courtyard Marriott we've ever stayed at. It had an ideal location on the water and offered many amenities. Omar at the checkin was extremely helpful in switching us to a fabulous room overlooking the bay.
Stayed 1 night in Feb 2024
Response from Lyenna on 12 Feb 2024
Dear Steven,Thank you so much for taking the time to share your experience at the Courtyard Faro Blanco Resort. It brings us great joy to hear that your stay with us was exceptional and that our Courtyard Marriott exceeded your expectations!Also, thank you for recognizing Omar who was very helpful and provided exception service. Will make sure to share this wonderful review with him.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future!Sincerely,Lyenna

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay on Marathon
Wonderful spot in the center of the Keys! Very friendly staff and amazing views of the water. Will be back again!
Stayed 3 nights in Feb 2024
Response from Lyenna on 11 Feb 2024
Dear Mr. Scott,Thank you for being our guest at the Courtyard Faro Blanco Resort! Thank you for such an amazing Review and for acknowledging our wonderful and friendly staff!We can’t wait to welcome you back!Thank you.Sincerely,Lyenna

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Marathon is a nice place to visit. The Hotel is close to everything. We went to Pigeon Key, The Turtle Hospital, Alder Residence, The Fishery and Sombrero Beach. We really liked all the pools.
Sunset from 7 mile Bridge
Stayed 4 nights in Jan 2024
Response from Lyenna on 10 Feb 2024
Dear Andy,Thank you for staying at the Courtyard Faro Blanco Resort and for writing such a wonderful review!We are happy to know you had a good stay and that you thought our location is convenient to all of the main attractions. We are also glad to hear that you liked all of our swimming pools!Once, again thank you for being our guest! We can’t wait to welcome you back soon!Sincerely,Lyenna

10/10 Excellent

Ignacio

Property conditions were satisfying, very accommodating.
Stayed 2 nights in Feb 2024
Response from Lyenna on 6 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Courtyard Faro Blanco Resort! We appreciate your kind words regarding the property conditions and are delighted that you found them satisfying. Our team strives to provide a comfortable and accommodating experience for all our guests.Thank you again for your feedback! We look forward to welcoming you back for another excellent stay!Sincerely,Lyenna

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Lyenna on 25 Feb 2024
Dear Guest,Thank you for staying at the Courtyard Faro Blanco Resort!Thank you for your feedback!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024
Response from Lyenna on 4 Feb 2024
Dear Douglas,Thank you for being our guest at the Courtyard Faro Blanco Resort!We are happy to know you had a good stay and thought the property was very clean!Thank you for your review! We look forward to welcoming you back!Sincerely,Lyenna

10/10 Excellent

Jerome

Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with so many amenities for the guests. I wish the person who checked us in could have told us what the amenities were and shown us what was in the brochure and if we had any questions. Other than that, it was great! We will be back when the weather is warmer.
Stayed 1 night in Jan 2024
Response from Lyenna on 23 Jan 2024
Dear Guest,Thank you for being our guest at the Courtyard Faro Blanco Resort and for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our hotel to be beautiful and that you appreciated the amenities we offer to our guests.Please accept our sincere apology for any inconvenience you experienced during the check-in process. Your valuable feedback will be addressed with the team to ensure that all our guests receive a thorough introduction to our hotel's amenities, including a detailed explanation of the brochure contents. Thank you again for being our guest and we would love to welcome you back when the weather is warmer! We appreciate your loyalty, and we look forward to providing you with an exceptional stay during your next visit.Thank you.Sincerely,Lyenna

10/10 Excellent

Robin R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay, also stayed Dec 2023.. very nice hotel. Just don't like the resort fees. The weather was not nice, so we never used the bikes or kayaks. Due to the type of our reservation, our fees could not be used for breakfast,,so maybe change your policy.
Response from Lyenna on 23 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us at Courtyard Faro Blanco Resort! We appreciate your loyalty as a returning guest and we're glad to hear that overall you found our hotel to be very nice. Regarding the resort fees, we will certainly pass along your feedback to our management team for further review. We constantly strive to enhance our policies to better accommodate our guests' needs.Thank you for being our guest and for your feedback. We hope to have the opportunity to welcome you at our hotel when travels bring you back to the area.Thank you.Sincerely,Lyenna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort Amenities/Location
The complex met our needs while in Marathon Key. Staff were professional and friendly. Great location, easy parking.
Stayed 2 nights in Jan 2024
Response from Lyenna on 23 Jan 2024
Dear Guest,Thank you for being our guest at the Courtyard Faro Blanco Resort and for taking the time to share your feedback about your recent stay! We are thrilled to hear that you had a great stay! Thank you for acknowledging our wonderful, professional, and friendly staff! We are also happy to hear that you loved the convenient easy parking and location!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,Lyenna

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property, we stayed a few years back before they added the plastic aqua cabanas in the back and we preferred it without. They block the beautiful view and the water in that area is a little icky. Ruins some of the benefit of the infinity pool, otherwise a 5. We will be back!
Stayed 4 nights in Jan 2024
Response from Lyenna on 17 Jan 2024
Dear Guest,Thank you for choosing to stay at the Courtyard Faro Blanco Resort and for taking the time to share your feedback. We truly appreciate your support and are grateful for your return visit!We understand that the aqua cabanas at the back of the property have impacted your view and the overall experience of the infinity pool. We apologize for any disappointment caused. We always strive to provide an enjoyable environment for our guests, and your feedback helps us to improve. We will certainly take your comments into consideration as we review our facilities and continue to make enhancements to ensure the best possible stay for all our guests.Once again, thank you for being a valued guest. We wish you a safe journey and we will look forward to having the opportunity to welcome you back at our hotel!Thank you.Sincerely,Lyenna

6/10 Okay

Im-Sun

Travelled with family
Liked: Cleanliness, staff & service
the bathroom shower floor was extremely slippery - I slipped and fell on my face. It was a frightening experience. The infinity pool was very enjoyable.
Stayed 1 night in Jan 2024
Response from Lyenna on 17 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort. We truly value your input as it helps us to improve and provide a better experience for all our guests.I'm sorry to hear about your slip in the bathroom shower. Your safety and comfort are our top priority, and I want to assure you that your feedback will be passed on to the team in order to make sure this does not happen again. On a positive note, I'm delighted to hear that you found our infinity pool to be enjoyable. It's always great to know that our guests are able to relax and have a good time while staying with us. Once again, thank you for sharing your experience with us. If there's anything else you'd like to discuss or if you have any further feedback, please feel free to reach out to us directly. We appreciate your honesty and we will look forward to having another opportunity to welcome you back.Thank you.Sincerely,Lyenna

8/10 Good

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional and helpful
Stayed 2 nights in Jan 2024
Response from Lyenna on 17 Jan 2024
Dear Jose,Thank you for being our guest at the Courtyard Faro Blanco Resort!Thank you so much for acknowledging our wonderful and professional staff!We are happy to know you had a good stay! We will look forward to welcoming you back at our hotel!Sincerely,Lyenna

10/10 Excellent

Alok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations with a great Bay side facilities. Fantastic
Stayed 2 nights in Jan 2024
Response from Lyenna on 17 Jan 2024
Dear Guest,We are so thrilled to hear you had a good stay and that you loved our location and the beautiful Bay side facilities! We can’t wait to welcome you back!Sincerely,Lyenna