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"Clean rooms"

"Bathroom had hair all over everywhere. Ice bucket I had to clean before putting ice in it. The front desk man just kept talking down to me. Told me my deposit I might not get back when they clean my room and say I was smoking in there. I don’t smoke I quit 12 years ago. When I asked for clean towels I was told to go find the cleaning lady. I couldn’t even get toilet paper from him. I asked for towels for the pool area I was told that the towels stay in there and don’t take them out of the pool room. There was no towels in there. And I wasn’t allowed to take a towel from my room in the pool area. I will not book another room with that hotel again. Also sheets on the bed had black spots all over it. Also the breakfast was not good both days the potatoes was hard you couldn’t chew them. "

"The room was clean, mattresses and pillows were terrible along with the shampoo and conditioner. The front desk ran out of complimentary water so we had to purchase some over priced water. The lady at the front desk was super kind. I feel as if breakfast could offer more of a variety. "

"Bedding was dirty. Was over charged and then went negative in my account. Caused an over draft and was told the manager could not be reached and that only the refund could be issued. Told if I wanted it possible fixed that I would have to contact the manager myself on Monday. When I asked why the manager couldn’t reach out to me if this was an important issue and an error on their side why I would have to reach out in order to make things right. The staff member became rude and quickly ended the phone call. Very unhappy with being overcharged, receiving a overdraft fee that I did not approve of, and then being told it’s not their problem unless I call back was a horrible experience also why checking in the desk, clerk couldn’t get another guest card to work three different times and then blame the guest for doing something to make it not work. I would not recommend this place and would recommend spending your money elsewhere."

"Parking was awful. Had to park In The garage then walk a block in the road with luggage and no sidewalk late at night in sketchy part of town Asked staff where the ice machine was and couldn’t tell me where it was. Light bulb went out in room Bathroom was so dark couldn’t see anything "

"Lobby and stairway was covered in grass / hay the night i arrived. Was still there in the morning when i left. Not a huge deal, just summed up my quick overnight experience "

"Meghan at the front desk was super friendly and super helpful, upgraded us and put us in a-joining rooms with our grandchildren. "

"Clean rooms Breakfasts was good."

"Front desk staff was very accommodating to the type/location of room preference. Quiet and well maintained. "