Lake view

Reviews of Mansfield Lakeside

1 out of 5
Mansfield Lakeside
540 Howes Creek Rd, Mansfield, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.8/10

Cleanliness

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great caravan park, right near the lake Nice bbq area and games room. Overall a little older but clean enough Hosts were lovely and very helpful!
Stayed 4 nights in Mar 2024

10/10 Excellent

YINGSHI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mel is very friendly and assisted us during check-in. When we discovered that the oven was not working upon our arrival, Mel promptly came over to help resolve the issue. She followed up to ensure that we were able to use the oven afterward. Although the vacation home is not very large, it has everything we need, and it is surrounded by nature. Watching the sunset by the lake made our weekend here truly delightful.
Stayed 1 night in Feb 2024

6/10 Okay

Oliver

our stay was cancelled by the operator due to maintenance issues. They refunded and offered a complimentary stay for another time
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The people running the caravan park couldn’t be anymore helpful if they tried!

8/10 Good

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, neat, warm, comfortable. The owners were very accommodating. Good location. No complaints.
Stayed 3 nights in Aug 2022
Response from Park Management on 9 Sept 2022
Thank you Joe for your kind words. It was lovely meeting your family and we are glad you enjoyed your snow trip. Take care and all the best to you all. PM

8/10 Good

ADRIAN

Travelled with group
Liked: Cleanliness, room comfort
Great stay, Mel was very accommodating. Hot water service needs some attention.
Stayed 2 nights in Aug 2022
Response from Park Management on 9 Sept 2022
Thank you Adrian for your kind words and constructive criticism. We will amend the issue for the future stays.Take care and all the best. PM

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Park Management on 9 Sept 2022
It was lovely to meet you and we are glad to hear you enjoyed your stay. Take care and all the best. PM

10/10 Excellent

Timothy

Liked: Amenities, property conditions & facilities
The amenities are very basic, but it was exactly what we needed. The couple running the accommodation went above and beyond to ensure our stay was a good one. Many thanks from the Lawson-Smith family.
Stayed 2 nights in Jul 2022
Response from Park Management on 9 Sept 2022
It was lovely to meet you Lawson-Smith Family. We are happy to hear you enjoyed your stay and had a wonderful weekend. Take care and all the best. PM

4/10 Poor

Evelynne

Travelled with group
Disliked: Amenities
We booked a cabin on wotif which had 1 Queen bed and 4 bunks, we got a room with 1 Queen and 1 double for 3 males, We were told that was all there was available as the booking was made through an outside vendor. Defiantly not value for money
Stayed 2 nights in Jul 2022
Response from Park Management on 18 Jul 2022
Dear Evelynne, We are sorry to read your review. Although the booking was made through an outside vendor, park management offered their apologies and set up an additional bed in the booked cabin for your guests. They also offered additional complimentary drinking water (as the park runs on bore water), and ensured that the nominated guests received quality service (printing of snow parking passes daily, communications between booking parties to organise snow/ski passes etc) to ensure that their stay here was relaxed and enjoyable for all. Park Management has since spoken to the outside vendor and the booking service has been rectified. Kind Regards.

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jun 2022
Response from Park Management on 18 Jul 2022
Thank you for enjoying your stay here with us at Lakeside Mansfield.