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Reviews of Malate Pensionne

2.5 out of 5
Malate Pensionne
1771 Adriatico Street, Malate, Manila

Reviews

6.8
Rating 10 - Excellent. 26 out of 121 reviews" "
Rating 8 - Good. 32 out of 121 reviews" "
Rating 6 - Okay. 34 out of 121 reviews" "
Rating 4 - Poor. 13 out of 121 reviews" "
Rating 2 - Terrible. 16 out of 121 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities
Aircon are not cooling also the fan... Saw large rats at the corridor... The scent is not good
Stayed 3 nights in Apr 2024

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Danilo

Liked: Staff & service
Disliked: Property conditions & facilities
Its a very old place
Stayed 3 nights in May 2022

10/10 Excellent

DEEPENDER, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great BUDGET HOTEL EXCELLENT LOCATION VERY FRIENDLY STAFF GREAT SERVICE
Stayed 3 nights in Apr 2022
Response from Ms Fe Marquez on 13 May 2022
Hi Sir, Good Day! Thank you very much for your great feedback. We are hoping to see you again . Stay Safe! Malate Pensionne Staff

6/10 Okay

Maria Delia

Disliked: Cleanliness, room comfort
Stayed 6 nights in Mar 2022

6/10 Okay

Wayne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice looking place. Clean room. Only downside is the room hadx Cockroaches!
Stayed 4 nights in Dec 2021

6/10 Okay

Paul

Pleasant stay.
Due to Covid-19 restrictions the Hotel was not running at 100%. Receptionist very pleasant and professional. Taken to my fan room on 3rd floor (no lift). I noticed that the TV was not present. Asked the receptionist she stated that room never came with TV. Showed her my booking confirmation. She rung her Boss, he gave permission to upgrade me to an aircon room with TV. The hotel is old but does have character. I will book again when the Covid restrictions are lifted. Location great.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who are willing to help with anything you need. The place is close to lots of restaurants and a short walk to Robinson’s shopping centre.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Home ambience
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019

6/10 Okay

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and moldy
This is an old hotel and smelled moldy. The sheets and towels were not changed in three nights but worse was no toilet paper after first skimpy roll ran out. Centipede ran amok in shower. Poor wi-fi signal. The hotel van driver was great.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities
I’d like Comfort room it was good. What I did not like was no internet connection at the room and the room is so hot.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Response from Mila on 19 Jun 2019
Thank you for staying with us. Looking forward for your next stay with us.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing soecial
Stayed 2 nights in Jun 2019
Response from Mila on 19 Jun 2019
Thank you for Staying with us. Sorry if you found it "Nothing Special". Sorry we dont have Bar and Rest. in the premises.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey ambiance and near to mall
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

i dont like all
Stayed 3 nights in May 2019
Response from Mila on 19 Jun 2019
Sorry if we did not satisfy you on this stay with us. We will try our best to improve the service.

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
near to a mall & other resto
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really like the historical building and all the woodwork in the wood floors… We love the garden area… The guards in the front desk staff were wonderful… The only thing that was a real turn off was the very poor Wi-Fi…
Stayed 2 nights in May 2019
Response from Mila on 19 Jun 2019
Thank you for your wonderful experience at Malate Pensionne. Regarding wifi we are working on it to boost its connection.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it is very close to the malls as well as the bars and us embassy. there is always eating
Stayed 8 nights in Apr 2019

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very friendly and helpful !
Stayed 1 night in Apr 2019
Response from Mila on 19 Jun 2019
Thank you for staying with us and having a positive experience.

6/10 Okay

Verified traveller

Liked: Staff & service
I don't have comment
Stayed 11 nights in Apr 2019
Response from Mila on 19 Jun 2019
Thank you for staying with us.

10/10 Excellent

Flora Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt at Home with my 8 day stay
I'd like to Thank the staff from ate the Manager to Receptionist, the two guards who were helpful, the cook and ate who's signed in the kitchen, the boy cleaning my room. I was comfortable with my stay and at home. It was net St. Luke's Clinic the reason I stayed there. For sure I'll be back.
Stayed 8 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities
I don't like the torn towel, tv no channels no bath soap for the guest. Only that but the rest all good.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Cassandra

Liked: Staff & service
Disliked: Cleanliness
Vacation
The staff are very nice
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
It was fantastic and will stay again. It is a great hide away.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
I have stayed here many times .. it is budjet .. BUT A DATED PLACE... was once a great stay ...still ok but for budjet travellers .l like the area its located in .. that why l stay ... here
Stayed 1 night in Dec 2018

6/10 Okay

Gareth

Liked: Cleanliness, property conditions & facilities
Don't get sick in this hotel!
I stayed here on a previous trip and whilst the location is convenient l felt it lacking in certain aspects. I suffered bad food poisoning on my final night and whilst this is not the hotel's fault, no one came to see if l was ok (l didn't check out at the specified time due to the sickness which l thought would have raised concerns). I managed to reach the phone on the landing to explain and request cola and water. The attendant who brought it to my room did so begrudgingly and seemed to have an attitude (as if l relish puking my guts up all night!). The room had a window with a view of a brick wall a few centimetre's away and was airless.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Room could have been cleaner foors ate noisy ..shower had sged
Stayed 1 night in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay On a Budget
Excellent place to stay on a budget. You'll love the old world charm. WiFi tends to go off and on during certain times of the day. (Gread internet cafe directly across the street called Koreagate). Staff are extremely courteous and friendly. Hightly recommended!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it location to open air bars and dinning out B B Q ...and foutian area
Stayed 2 nights in Nov 2018

10/10 Excellent

Josiefe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2018

8/10 Good

Ivy gane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was good it’s very convenient for everything u need
Stayed 3 nights in Oct 2018

4/10 Poor

KOJI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Internet was not usable for my business phone calls...it could not handle basic audio VOIP phone calls. Roach infestation, paid extra money within the 1st 2 hours to switch rooms, the room we switched too still had Roach infestation, saw 1 mouse, spider webs and clear health violations, moldy smell. This truly was the worst experience in my life.
Stayed 2 nights in Sep 2018
Response from Ms Fe Marquez on 13 Sept 2018
Hi..good day! We're very sorry that we cannot make your stay memorable. We will bring this concern to our management. Apologized for inconvenient.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Troy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, Close to the Mall. clubs
It was great the staff is great. plenty of tv channels, nice air conditioning very close to Robinsons mall, the beach the US embassy as well as Star City and the Mall of Asia.
Stayed 5 nights in Aug 2018
Response from Ms Fe Marquez on 13 Sept 2018
Thank you very much for nice reviews, we really appreciate it. We are hoping to see you staying with us again. Have a great day! God Bless

8/10 Good

Grant

Liked: Staff & service
Cheap and Cheerful
Get what you pay for, Staff are great, Building is tired but in a convenient location.
Stayed 5 nights in Jul 2018

6/10 Okay

ali

Liked: Cleanliness
My stay at malate Pensionne
The place was good but the hotel does not suit elderly and disabled travellers due to lack of lift/ escalator. It is a nightmare to climb the stairs with luggage on a daily basis. No phone signals.
Stayed 1 night in Jun 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. Very helpful staff
An old hotel with a good Location in Malate. We choose a fan room, and the only problem we had, was that the fan was attached to the ceiling and was not pointing on our bed so at night was really difficult to sleep because of the hot weather. We always book fan rooms in the Philippines but never had this problem before. So we contacted the reception at night and they solved our problem in a second by provinding us a stand fan. The service is good, our problem was solved in 1 minute and the location is great. Maybe I will suggest to choose an aircon room in this particular hotel
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5
Our stay has been very good except on the AC which took a little longer to make the room cold enough. The wood flooring is quite a surprise never thought of that! The Wooden furnitures all around the place are quite spooky but they add nice experience to us! The Toilet bowls smell a bit of urine although clean to look at, think it needs some bleaching. The staffs are amazing very accomodating! Thanks!
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
An inch away to night life !
Location so cool for a night life experiences and disco pubs but my hotel room it’s not smell as good and poor toilet additional pay for 9$ per night !
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
The place is clean enough and has its own charm, but due to the old wooden floors, a musty smell permeates the air upon entrance. Their "free wifi" can only be accessed downstairs and do not reach the room and staff are unaccommodating. What I liked are the size of the room (quite big with a homey feel and not claustrophobic at all) and how accessible it is to everything--restaurants, malls, etc.