8/10
Except for minor glitch at the time we were checking in. We were assigned to the 24th floor the elevator stopped due to power failure thank God the door was open. Had to wait 30 minutes before we got to our room. CJ the hotel rep was very apologetic though. Otherwise it's been a pleasant experience. The staff had been friendly and courteous . CJ made sure our stay is comfortable. Ryan the housekeeper did a good job cleaning our room. Although there were days they did not clean the room