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Reviews of WoodSpring Suites Junction City

2.5 out of 5
WoodSpring Suites Junction City
311 E. Ash, Junction City, KS

Reviews

6.2
Rating 10 - Excellent. 95 out of 484 reviews" "
Rating 8 - Good. 115 out of 484 reviews" "
Rating 6 - Okay. 95 out of 484 reviews" "
Rating 4 - Poor. 82 out of 484 reviews" "
Rating 2 - Terrible. 97 out of 484 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Darius

Liked: Cleanliness, staff & service
The cleaning could be better , understanding they clean every two weeks but to come into a room an it smells or poorly cleaned not ok. Great for long stays it’s what you make of your room
Stayed 1 night in May 2024
Response from Jamie P on 10 May 2024
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Darius

Liked: Staff & service
Disliked: Amenities
It’s a nice place for long term stays and you will have to buy and add to your room if you want it to be batter they do the basics
Stayed 6 nights in Apr 2024
Response from Jamie P on 6 May 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean. Staff was very good. Breakfast was decent
Stayed 4 nights in Apr 2024
Response from Jamie P on 6 May 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

10/10 Excellent

Darius

Stayed 1 night in Apr 2024
Response from Jamie P on 30 Apr 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Darius

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Think that if they clean up more , than once a week or two weeks they could have better rating . Atleast clean 2x a week.
Stayed 1 night in Apr 2024
Response from Jamie P on 16 Apr 2024
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Justin

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disrespectful staff, i couldnt check in and i never could find anyone to give me towls or toilet paper. The woodsprings is NOT A PLACE for a family to go!
Stayed 7 nights in Feb 2024
Response from Jamie P on 21 Mar 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Good customer service
Stayed 1 night in Mar 2024
Response from Jamie P on 21 Mar 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jamie P on 6 Feb 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jamie P on 30 Jan 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Lashandra

Stayed 2 nights in Jan 2024
Response from Jamie P on 23 Jan 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nice to have a fridge but little to no supprt from staff. Tub stopped up, no tv or cable, no supplies, kitchenette but no dishes
Stayed 2 nights in Jan 2024
Response from Jamie P on 23 Jan 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Malissa

Stayed 1 night in Dec 2023
Response from Jamie P on 23 Jan 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room’s are clean👍
Stayed 1 night in Dec 2023
Response from Jamie P on 26 Dec 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

6/10 Okay

Aquil, Lillington

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jamie P on 13 Dec 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

6/10 Okay

Doris A.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There is no signage on Ash street to locate the property. Staff had to move us to a new room because there was no cable box for the TV. The reception on the tv was terrible. There was a snow storm that day. Bed was comfortable. Showerhead was lacking. Property was vlean. No items to use to cook for the cooktop. No blow dryers on property.
Stayed 1 night in Nov 2023
Response from Jamie P on 7 Dec 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, amenities
Check in was annoying because it was "after hours" (like 9pm). You have to pick up a phone in the lobby and call a national number that pages someone to come to the front desk to get you a key. The beds are very uncomfortable and every time someone moves, the entire bed shakes. You can hear everything because the motel is so cheaply built. You can hear people walking above you all night and the guy snoring next to you. Spend a little more money and get a nicer place if you want to sleep.
Stayed 1 night in Nov 2023
Response from Jamie P on 7 Dec 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Demetrio

Stayed 2 nights in Nov 2023
Response from Jamie P on 11 Dec 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Reece

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower your expectations
The office hours are an inconvenience to say the least. It took almost 20 minutes to get checked in because you have to use a lobby phone to call a third party who then has to call the attendant who then has to come open the office to check you in. Once I got to my room, I was greeted by a bad smell and a dead bug on the floor and also tissue shreds and dust bunnies around and under the bed. It was a cheap room, but I would not stay there again.
Stayed 4 nights in Nov 2023
Response from Jamie P on 10 Nov 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

SHAWN LUKAS

Stayed 1 night in Nov 2023
Response from Jamie P on 10 Nov 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

8/10 Good

Koleen

Liked: Cleanliness, room comfort
Extended Stay Motel
This is almost entirely an extended stay which I didn’t realize. Don’t expect much and you won’t be disappointed. Absolutely no amenities not even a coffee pot! It was clean though so I will give kuddos to the cleaning staff. I didn’t feel safe so will never return.
Stayed 1 night in Oct 2023
Response from Jamie P on 6 Nov 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jamie P on 6 Nov 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Roland

Stayed 6 nights in Oct 2023
Response from Jamie P on 24 Nov 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jamie P on 6 Nov 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

John

Liked: Cleanliness
Bare minimum
Spartan room not even a plastic cup Bare minimum accommodation Too Expensive For the accommodation Could’ve slept in the car and been better
Stayed 1 night in Oct 2023
Response from Jamie P on 30 Oct 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from Jamie P on 30 Oct 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness
Check in was hassle as we had to call someone as no one was on duty
Stayed 1 night in Oct 2023
Response from Jamie P on 23 Oct 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Trenell

Stayed 1 night in Oct 2023
Response from Jamie P on 16 Nov 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Ivan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jamie P on 23 Oct 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

6/10 Okay

Arleen

Stayed 1 night in Oct 2023
Response from Jamie P on 23 Oct 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
fan in bathroom didn't work. nothing was of use in the kitchen area. the air conditioner/heat made a god awful loud nose to the point it couldn't be used. so i was freezing all night. it literally sounded like a tractor or big truck. staff was very nice and pleasant.
Stayed 1 night in Oct 2023
Response from Jamie P on 23 Oct 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very simple hotel but it was comfortable and I would book again
Stayed 2 nights in Oct 2023
Response from Jamie P on 23 Oct 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Rafael

Stayed 4 nights in Oct 2023
Response from Jamie P on 19 Oct 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

8/10 Good

Stephanie J

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jamie P on 13 Oct 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Jamie P on 6 Oct 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Peter

Stayed 1 night in Sep 2023
Response from Jamie P on 2 Oct 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Emmanuella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant when I was booking this property but it exceeded my expectations. I will definitely book again anytime I visit jc .
Stayed 7 nights in Sep 2023
Response from Jamie P on 22 Sept 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Polly

Stayed 1 night in Sep 2023
Response from Jamie P on 22 Sept 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how it was walking distance to walmart and other food options. Staff was friendly and it was a nice quiet place to be.
Stayed 9 nights in Sep 2023
Response from Jamie P on 6 Nov 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were spacious and economical, A number of guests and others who were hanging out in check-in area were sketchy looking. Elevators smelled of smoke. We were on the third floor. There was a lot of running and slamming of doors on the fourth floor.
Stayed 3 nights in Sep 2023
Response from Jamie P on 18 Sept 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Kelli

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wreaks of POT! Couldn’t stay had to leave ! Pot smell was awful!!!
Stayed 2 nights in Sep 2023
Response from Jamie P on 14 Sept 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Jamie P on 14 Sept 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Matty

I was charged twice
Stayed 1 night in Sep 2023
Response from Jamie P on 14 Sept 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Jacorie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in general
Response from Jamie P on 22 Sept 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

4/10 Poor

Donetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff are only there between 9am-6pm. I had to wait 20 min to check in. Once I got to my room it smelled like smoke, trash was left in the drawers, not pots or dishes available. When I needed replacement towels, I could not get them. I ended up leaving 2 days early.
Stayed 5 nights in Sep 2023
Response from Jamie P on 7 Sept 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac sounded like it was falling apart. Tv was out so called front desk, they said nothing they can do and hung up on us. Everything sticky. Never ever stay there again
Stayed 1 night in Sep 2023
Response from Jamie P on 7 Sept 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Marc

Disliked: Staff & service, property conditions & facilities
Knowing we would be arriving late, I tried calling to check in numerous times beforehand and could only get out of continent rep and NO actual help! Got to property and had to wait quite a while for someone to come because there was NO STAFF ON PREMISES to check us in.
Stayed 1 night in Sep 2023
Response from Jamie P on 7 Sept 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Jason

Stayed 2 nights in Aug 2023
Response from Jamie P on 7 Sept 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

8/10 Good

Stephanie

Stayed 1 night in Aug 2023
Response from Jamie P on 7 Sept 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pictures
good didn’t look like picture online though
Stayed 1 night in Aug 2023
Response from Jamie P on 11 Aug 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

4/10 Poor

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk lied several times very unreliable
Stayed 4 nights in Aug 2023
Response from Jamie P on 8 Aug 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.