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Reviews of Parkwood Inn & Suites

2.5 out of 5
Parkwood Inn & Suites
505 S. 17th St., Manhattan, KS

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good, but the breakfast was just ok.
Stayed 1 night in May 2024

10/10 Excellent

Janella

Travelled with family, Travelled with partner
Bed was very comfortable. Staff friendly. Price very reasonable.
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 26 May 2024
Hi Janella! Thank you for your review:)

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here before and they have done a lot of updating! Nice
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 26 May 2024
Hi Lee! Thank you for your review:) We are glad to hear you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Michael, Atlanta

Liked: Cleanliness, staff & service
Exactly as expected. Clean, quiet, comfortable bed, good value.
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 26 May 2024
Hi Michael! Thank you for your review:)

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't let the plain exterior dismay you from exploring this hotel! we have stayed in several area hotels and this one was by far the best surprise! Clean, smelled nice, comfortable...
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 23 May 2024
Hi Christie! Thank you for your review. We are pleased to hear you enjoyed your stay:)

4/10 Poor

Kimberlee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Tasha-Director of guest services on 24 May 2024
Hello Kimberlee, sorry to hear you were not happy with your stay. Could you please let us know what went wrong so we might be able to better the situation in the future.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 21 May 2024
Hi Denise, thank you for your review:)

6/10 Okay

Deron

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It is not fancy, but it is clean and the beds are comfortable. The area seems safe. The prices are outrageous when there is an event at KSU.
Stayed 5 nights in May 2024
Response from Tasha-Director of Guest Services on 20 May 2024
Thank you for your review

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were not helpful , out television was broken and they more or less said oh well. I breakfast was awful , same exact food for 3 days and it was gross. Milk was curtled the door leading out to the back patio was broken and it slammed every time someone came in or out . The lobby had a terrible smell
Stayed 3 nights in May 2024
Response from Tasha-Director of Guest Services on 20 May 2024
Brian. Thank you for your review.

8/10 Good

Jericho

Liked: Cleanliness, staff & service
yuh
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 19 May 2024
Thank you for your review

6/10 Okay

Timothy

Liked: Property conditions & facilities
While the property 'looked nice', the operation was lacking. A couple got stuck in the elevator for 45 minutes, and the noisy complaint process escalated to the point of hearing it at the end rooms in the hall way. Sound proofing was not good enough to block a young family's activities noise next door. How about giving those families an end room?. Orange juice dispenser was out, and the front desk was aware. Who's minding the store? Good facility, but not exceptional.
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 14 May 2024
Hello Timothy. Unfortunately certain things are out of the control of the hotel staff. There is a note on the OJ machine that states it is out of order. We are sorry that your experience was not pleasant.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and comfortable bed. Good breakfast.
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 13 May 2024
Hi Kevin. Thank you for your review. We are glad to hear you enjoyed your stay:)

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place in Manhattan. It was close to the university where we were attending a function. The breakfast was good, too. Chocolate waffles, so good!
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 7 May 2024
Hi Christi! Thank you for your review! We are glad to hear you enjoyed your stay here and the chocolate waffles:)

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely polite and helpful
Stayed 2 nights in May 2024
Response from Tasha-Director of Guest Services on 7 May 2024
Hi Thomas! Thank you for your review. We are so glad to hear you enjoyed your stay:)

10/10 Excellent

Jenise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celest was great at check in. She knew the area around the hotel, gave recommendations & told us about the hotel. Free cappuccinos 😋!
Stayed 1 night in May 2024
Response from Tasha-Director of Guest Services on 5 May 2024
Hi Jenise! Thank you for taking the time to review your stay. Celeste is wonderful:) Glad she could be helpful to you on your stay! We hope to see you again!

10/10 Excellent

Evelyn, Carson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff is friendly and very professional.
Stayed 3 nights in Apr 2024
Response from Tasha-Director of Guest Services on 2 May 2024
Hi Evelyn! Thank you for your review. We are glad to hear you enjoyed your stay:)

10/10 Excellent

Sheryl, Omaha

Travelled with family
Loved that our room opened on to a park…nice to see the trees and the kids playing on the swings!!
Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 2 May 2024
Hi Sheryl! Thank you for your review. We are so glad to hear you enjoyed your stay:)

10/10 Excellent

Scott

Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 21 May 2024
Hi Scott. Thank you for your review.

10/10 Excellent

Liz

Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 20 May 2024
Hi Liz! Thank you for your review:)

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken.
Stayed 3 nights in Apr 2024
Response from Tasha-Director of Guest Services on 2 May 2024
Thank you for your review.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 29 Apr 2024
Hi Stephen. Thank you for your review:)

6/10 Okay

T.

Business traveller
Liked: Staff & service
Disliked: Amenities
Average environment for average price point.
Stayed 2 nights in Apr 2024
Response from Tasha-Director of Guest Services on 28 Apr 2024
Thank you for your review

10/10 Excellent

Evelyn, Carson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, friendly staff
Stayed 3 nights in Apr 2024
Response from Tasha-Director of Guest Services on 2 May 2024
Thank you for your review:)

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to share
Stayed 2 nights in Apr 2024
Response from Tasha-Director of Guest Services on 22 Apr 2024
Hi Denise! Thank you for your review. We are glad to hear you enjoyed your stay:)

10/10 Excellent

Gerry

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 22 Apr 2024
Hi Gerry! Thank you for your review. We are pleased to hear you enjoyed your stay at Parkwood:)

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and they really go the extra mile to help you out anyway they can.
Stayed 3 nights in Apr 2024
Response from Tasha-Director of Guest Services on 19 Apr 2024
Hi Gerry! Thank you for your review. We are glad to hear you enjoyed your stay:)

10/10 Excellent

Thelma

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean rooms and comfortable beds.
Stayed 3 nights in Apr 2024
Response from Tasha-Director of Guest Services on 21 Apr 2024
Hi Thelma! Thank you for your review! We are glad to hear you enjoyed your stay:)

4/10 Poor

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
The heater didn't work in the first room we were given, and there was no coffee maker. The chest of drawers was completely broken in the second room we were given.
Stayed 3 nights in Apr 2024
Response from Tasha-Director of Guest Services on 18 Apr 2024
Thank you for your review

8/10 Good

Tricia, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 14 Apr 2024
Hello Tricia! Thank you for your review. We are glad to hear you enjoyed your stay & the beds:)

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 9 Apr 2024
Hello Lisa! Thank you for your review. We are glad to hear you enjoyed your stay & we look forward to seeing you again!

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Tasha-Director of Guest Services on 8 Apr 2024
Hi David! Thank you for your review.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 5 Apr 2024
Hi Dana! Thank you for your review! We are so glad to hear you enjoyed your stay:)

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 5 Apr 2024
Hi Dana! Thank you for the review! We are glad to hear you enjoyed your stay:)

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walking distance to downtown.
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 1 Apr 2024
Hello Eileen! Thank you for your review, we are glad to hear you enjoyed your stay.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and convient. The parking got a bit crazy during March madness time because people wouldn’t park in one spot. The hotel needs to reline the parking lot as at night the lines are very hard to see
Stayed 4 nights in Mar 2024
Response from Tasha-Director of Guest Services on 28 Mar 2024
Hi Kim. Thank you for your review. We appreciate the feedback, and are glad to hear you enjoyed your stay.

10/10 Excellent

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Tasha-Director of Guest Services on 28 Mar 2024
Hello Bill. Thank you for your review. We appreciate the feedback, and are glad to hear you enjoyed your stay.

10/10 Excellent

Scott

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great independent hotel. Clean and well kept.
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 26 Mar 2024
Hi Scott. Thank you for your review. We appreciate the feedback, and are glad to hear you enjoyed your stay.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 28 Mar 2024
Hello Scott. Thank you for your review. We appreciate the feedback, and are glad to hear you enjoyed your stay.

8/10 Good

Shannel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is decent and was good for what we needed. There were some loud kids running up and down the halls when we were there, but I know that's not a normal thing. Good breakfast spread, but if you're there 30-40mins before breakfast ends most of the hot stuff is gone.
Stayed 3 nights in Mar 2024
Response from Tasha-Director of Guest Services on 25 Mar 2024
Hello Shannel. Thank you for your review. We appreciate the feedback, and are glad to hear you enjoyed your stay.

8/10 Good

Kenneth Smith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Liked their flexibility. One night there were rowdy students we had to report. Our room had an exhaust fan that was leaking water. One of the rooms had damaged baseboard under refrigerator. We had 2 rooms for 3 nights and they were not cleaned we had to go to desk to ask for clean towels. It was a nice stay breakfast was acceptable.
Stayed 3 nights in Mar 2024
Response from Tasha-Director of Guest Services on 22 Mar 2024
Thank you for your review.

10/10 Excellent

Flor

Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 7 Apr 2024
Hi Flor. Thank you for your review!

10/10 Excellent

Robert, Audubon

Travelled with family
Liked: Cleanliness, staff & service
R
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 18 Mar 2024
Thank you for taking the time to review your stay. We appreciate your feedback

10/10 Excellent

Nathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at. Easy to access with clean, modern rooms and a good breakfast.
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 17 Mar 2024
Hi Nathan! We are glad to hear you enjoyed your stay! Thank you for your review. We appreciate your feedback!

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, noce and quiet and the breakfast was delicious!
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 17 Mar 2024
Hi Kori! We are so happy to hear you enjoyed your stay! Thank you for your review. We look forward to seeing you again at Parkwood Inn & Suites.

4/10 Poor

ELIZABETH

Sadly, this facility just isn’t up to a par that I would recommend. It needs an upgrade. But if staying in a room with water damage, peeling caulking, thin sheets that make one question whether clean or not, and a musty smell… this must be your place.
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 17 Mar 2024
Thank you for taking the time to review your stay. We appreciate your feedback

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 1st time staying here. We would stay again. It had everything we needed for 1 night and the breakfast was good.
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 10 Mar 2024
Hello Tonya! We are so happy to hear you enjoyed your stay! Thank you for your review. We look forward to seeing you again at Parkwood Inn & Suites.

10/10 Excellent

Thomas, Albion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 11 Mar 2024
Hi Thomas! We are glad you enjoyed your stay. Thank you for the review. We hope to see you again!

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tasha-Director of Guest Services on 9 Mar 2024
Hi Todd! We are happy to hear you enjoyed your stay! Thank you for your review! We hope to see you again.

8/10 Good

tatiyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the room was all I could ask for
Response from Tasha-Director of Guest Services on 4 Mar 2024
Hello Tatiyana! Thank you for taking the time to review your stay! We are glad you enjoyed your time at Parkwood.

8/10 Good

Linda

Travelled with partner
Property is older but has been renovated. Clean, comfortable mattresses and quiet location. Typical free breakfast:-)
Stayed 1 night in Feb 2024
Response from Tasha-Director of Guest Services on 2 Mar 2024
Hi Linda! Thank you for taking the time to review your stay. We appreciate your feedback