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Reviews of Comfort Suites Manchester

2.5 out of 5
Comfort Suites Manchester
152 Hospitality Blvd, Manchester, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 496 out of 694 reviews" "
Rating 8 - Good. 151 out of 694 reviews" "
Rating 6 - Okay. 32 out of 694 reviews" "
Rating 4 - Poor. 6 out of 694 reviews" "
Rating 2 - Terrible. 9 out of 694 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

lorgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean. The bathroom was clean. The staff were okay.
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Thank you for choosing to stay with us at Comfort Suites Manchester. We pride ourselves on providing an excellent stay for our guests and we are thrilled we could deliver for you. The next time you visit, we hope to earn five stars!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Ashley was awesome. We left an item behind and she went above to get it returned. Great staff is everything in the service industry.
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Sharon,Thank you for taking a moment to share your wonderful review. We know the staff at Comfort Suites Manchester makes all the difference, and we truly appreciate you highlighting the commitment of team members like Ashley. She will be honored by your kind compliments, and we look forward to welcoming you back for another fantastic five-star experience.

4/10 Poor

Terri

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pool is cold , why do people pay extra for a pool when its to cold to swim
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Terri,While we thank you for being our guest and sharing your feedback, we are sorry to hear you were concerned with the pool temperature. We will be sure to share your comment with maintenance to ensure everything is as it should be. We hope to have another opportunity to welcome you back and impress you further.

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Tommy,We're happy to receive your excellent rating of Comfort Suites Manchester. Thank you for choosing to stay with us, and we hope you'll return for another pleasant visit.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent continental breakfast as well as a excellent location with plenty of restaurants nearby
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Ron, We're thrilled to hear that you enjoyed our excellent continental breakfast and found our location to be conveniently surrounded by plenty of restaurants. Your satisfaction is paramount to us, and we're grateful for the opportunity to have hosted you. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Michael

Travelled with partner
Great place to stay! Clean facilities and professional staff.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Michael,Thank you so much for choosing to stay with us at Comfort Suites Manchester. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled this was the case for you. It's also great to read our pristine accommodations were a highlight of your trip. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here on our way back from our Spring Break trip. It was very clean and nice hospitality!
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Chris,Thank you for your generous review! We pride ourselves on our spotless accommodations and friendly staff, so we are delighted we could make a positive impression on you and your family. Your kind comments will be shared with the tea,m and we look forward to welcoming you back to Comfort Suites Manchester.

10/10 Excellent

Jeane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and clean
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Jeane,Thank you for choosing Comfort Suites Manchester for your stay! We're delighted to hear that you had a pleasant stay and appreciate your recognition of our commitment to cleanliness. Your five-star review means a lot to us, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one night. It was very clean and quiet. We would stay there again.
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Debbie,Thank you for spending the night at Comfort Suites Manchester. We're so glad you enjoyed our immaculate and quiet accommodations. Our team hopes your travels bring you back to town, as we would love to see you again!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent! Very nice property. Definitely recommend
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Andrea,Thank you so much for choosing to stay with us at Comfort Suites Manchester. Our goal is to provide every guest with lovely accommodations, so we're thrilled you thoroughly enjoyed your room. It was an absolute pleasure to host you, and we hope to welcome you back in the future.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Guy at desk excellent
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Stephen,Many thanks for taking the time to share your experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your review, and we hope you return soon!

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious and the beds were great.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Dennis,We are thrilled you chose to stay with us at Comfort Suites Manchester. Thank you for your kind words about our comfortable accommodations, and we hope to see you again soon!

10/10 Excellent

Juan, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was room on the property in the parking lot for me to park the boat trailer that i was transporting, friendly staff and very clean. The mini frdge works great, awesome water pressure in a very sanitary bathroom. I stay here whenever i am driving a trailer up from florida.
Stayed 1 night in Feb 2024
Response from General Manager on 9 Feb 2024
Dear David,Clean accommodations and a friendly team are both important to a successful trip, and to hear that this was your experience has us delighted. We're also pleased that you could take full advantage of our amenities, and we can't wait to welcome you back to Comfort Suites Manchester in the future.

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place
Response from General Manager on 21 Jan 2024
Dear Dan,Thank you for staying at Comfort Suites Manchester! We're glad to hear that you enjoyed your stay, and we hope to have the pleasure of hosting you again.

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Stayed 1 night in Jan 2024

6/10 Okay

Kristy

Stayed 8 nights in Jan 2024

10/10 Excellent

Willa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Won Suk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely best stay at any hotel overall.
Spacious and clean rooms. It was nice to be able to walk the treadmill after traveling in a vehicle for a few days and the breakfast was the best I’ve ever had at any hotel I’ve stayed in. Front desk was very friendly both at check in and checkout and informative.
Stayed 1 night in Jan 2024
Response from General Manager on 13 Jan 2024
Dear Patricia,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled that our great fitness center added to your experience, and we appreciate you mentioning our delicious breakfast offerings, immaculate accommodations, and hospitable team. Thanks for your kind words, and please allow us another chance to welcome you back to our lovely hotel!

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot to stop after a full day of driving,
Stayed 1 night in Jan 2024
Response from General Manager on 13 Jan 2024
Dear Shelly,Thank you for choosing Comfort Suites Manchester as your resting spot after a long day on the road. We're glad to provide travelers with a convenient and comfortable place to recharge, and we can't wait to welcome you back on your future journeys.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay!
Staff was friendly and efficient. Rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2024
Response from General Manager on 13 Jan 2024
Thanks for spending the night at Comfort Suites Manchester. It was our pleasure to check the boxes for a great stay with our friendly service, clean accommodations, and delicious breakfast. Come back soon!

8/10 Good

Audra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast BRAVO for having Udi’s gluten free baked goods!!! For as much as we’ve traveled…this is the first free hotel breakfast buffet, let alone at a budget hotel, we’ve encountered. Overall great, unfancy, place to stay.
Stayed 1 night in Jan 2024
Response from General Manager on 13 Jan 2024
Dear Audra,Thank you for your very positive review! We're thrilled to hear that including Udi's gluten-free baked goods at our breakfast buffet was a standout feature for you. It's wonderful to know that we could accommodate your dietary needs and that our great environment met your expectations. We appreciate your feedback and look forward to welcoming you back to Comfort Suites Manchester for another enjoyable stay!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service with exceptionally fast check in process. Kids had a lot of fun in the pool and the room was spacious and comfortable. Breakfast very good as well. Would definitely stay here again!
Stayed 1 night in Jan 2024
Response from General Manager on 9 Jan 2024
Dear Sara,It brightens our day to know that you had a fantastic stay with us! We are thrilled that you enjoyed so many aspects, from our hospitable team and sparkling pool to our delicious breakfast offerings and comfortable accommodations. Thank you for your kind review, and we look forward to welcoming you back for another great stay soon!

8/10 Good

Melanie

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at about 11:30pm. The check in person was very friendly and helpful. We only stayed until 9:30 am. But, everyone was very nice. The bed was comfortabl
Stayed 1 night in Dec 2023
Response from General Manager on 9 Jan 2024
Dear Mary,It was a pleasure hosting you at Comfort Suites Manchester! We're glad you had a comfortable night's sleep and that you felt welcome while you were here. The next time you're in the area, please come see us again.

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good location. Breakfast is good and have a love of options for the whole family.
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Omar,Thank you for your feedback on your stay at Comfort Suites Manchester! It was amazing to hear that you found everything to be clean and comfortable, with options for the whole family. We are looking forward to your next trip to Manchester!

10/10 Excellent

Edilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great area. Excellent staff. Gluten free options at breakfast!
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Edilberto,Thank you for choosing Comfort Suites Manchester and for taking the time to share your lovely five-star review. We appreciate you highlighting our wonderful staff and delicious breakfast. It was our honor to serve you, and we look forward to welcoming you back again.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for the family!
The front desk clerk was kind and welcoming on check in. Breakfast had a great setup complete with a hot chocolate bar! We would stay here again if traveling through the area!
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Emily,We're delighted you enjoyed your stay at Comfort Suites Manchester! It's great to know that our friendly staff and tasty breakfast impressed you. Please come see us again the next time you're in the area.

10/10 Excellent

Barry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Allan

It was a comfort inn.
Stayed 1 night in Sep 2023
Response from General Manager on 22 Dec 2023
Dear Allan,Thank you for your review and for giving us a perfect rating! We're thrilled you had an enjoyable experience, and we hope you return soon.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

John

Stayed 2 nights in Dec 2023

8/10 Good

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very convenient!
Stayed 1 night in Dec 2023
Response from General Manager on 5 Dec 2023
Dear Thea,Thank you for taking the time to leave a review! We're pleased you had an enjoyable experience, and we hope you took full advantage of our convenient location. It was a pleasure having you here, and we hope you return soon

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t as good for the breakfast
Stayed 1 night in Dec 2023
Response from General Manager on 5 Dec 2023
Dear Christine,It was such a pleasure having you as our guest! We're thrilled you had an excellent overall experience, and we appreciate you giving us a perfect rating. That said, our team is always seeking new ways to improve, so your feedback about our breakfast offerings will be shared internally to ensure any opportunity for improvement is seized. Thank you for your review, and we hope you return soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with the cleanliness of the entire room. Easy check in and out! Breakfast good and clean as well!
Stayed 2 nights in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Judy,It was a pleasure hosting you at Comfort Suites Manchester! We're glad our attention to cleanliness impressed you and that our tasty breakfast was to your liking. Should you be in the area again, please come back to see us.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel experience I’ve had in years. Big, comfortable room, great service and a wonderful free breakfast.
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Mark,It brightens our day to know that you had a fantastic experience with us. We appreciate you shining the spotlight on our comfortable accommodations, excellent service, and delicious breakfast offerings. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property!

10/10 Excellent

Dustin

Stayed 3 nights in Nov 2023

10/10 Excellent

tien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is new and very clean. The room is spacious with a sofa area. Very pleasant stay.
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov 2023
Dear Tien,Thank you for your glowing review of your stay at Comfort Suites Manchester. It is fantastic to see that you liked our spacious, modern rooms, and we trust you had a good night's sleep. Please come back and see us again in the future.

10/10 Excellent

Robert, Pulaski

Stayed 1 night in Nov 2023