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Reviews of Residence Inn by Marriott Manassas Battlefield Park

3 out of 5
Residence Inn by Marriott Manassas Battlefield Park
7345 Williamson Blvd, Manassas, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 339 reviews" "
Rating 8 - Good. 87 out of 339 reviews" "
Rating 6 - Okay. 21 out of 339 reviews" "
Rating 4 - Poor. 6 out of 339 reviews" "
Rating 2 - Terrible. 6 out of 339 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is great.
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Edward

Travelled with family
Liked: Amenities
Very nice large suite with well equipped kitchen and clean well appointed rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Danielle

Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific place!
A excellent find. Four of us (two adults, two teens) stayed in a suite. Spacious, nice layout, attractive, comfortable, and clean. And we liked the holiday decorations. :)
Stayed 4 nights in Dec 2023

10/10 Excellent

Lashea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It worked out well for us. We had a kitchenette with enough space to prepare food for a party nearby. We were on the ground floor a few rooms down from where we parked our car. Would have gotten a better review, but the wifi was intermittent. My laptop kept getting bounced off after the few times I could get on. It only worked late at night. Had to do a tether with my cell phone to get internet. Clearly Marriott/the hotel owner does not want to spend the money on enough bandwidth for wifi to work on holiday weekends.Used to be a common problem a decade or more ago, but haven't run into it since then. We paid significantly more for this room and would stay again as we will be probably be visiting once a year. Also, the room was surprisingly cold. The heat apparently did not turn on until early Sunday morning. I guess the owner wants to save money over getting good reviews. If we come back, it will be in the summer and we will be stuck with tethering my laptop to my cell phone!
Stayed 2 nights in Nov 2023
Response from Residence Inn Manassas Battlefield Park on 29 Nov 2023
Thank you for your valuable feedback!

10/10 Excellent

Leslie, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Residence Inn Manassas Battlefield Park on 13 Nov 2023
Thank you for your kind rating!

10/10 Excellent

Leslie, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and ample bathroom countertop and shelving as well as a complete kitchen and dining room. Roomy! And quiet.
Stayed 1 night in Nov 2023
Response from Residence Inn Manassas Battlefield Park on 29 Nov 2023
Thank you for your kind reviews and we look forward to welcoming you back if your future travels bring you to the area.

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Residence Inn Manassas Battlefield Park on 13 Nov 2023
Thank you for your kind rating!

8/10 Good

gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Residence Inn Manassas Battlefield Park on 29 Nov 2023
Thank you for your kind rating.

2/10 Terrible

BRYNN

Business traveller
Disliked: Cleanliness, amenities
I had to be moved rooms three times. The first room had men’s hair shavings in the sink and the mat on the bottom of the tub had stains on it. The second room had what appeared to be bedbugs on the mattress and the third room ended up being fine for me to sleep in. The first room in the third room had one type of mattress cover, which was very basic and the second room, which had the actual mattress issue had a thicker mattress cover on it which means they knew that there was an issue with the mattress and yet they just left it there. On top of all of that, I was still charged for the stay and I was charged more than I was supposed to pay. I booked the room for 189 taxes and fees but ended up being charged $240. However, my hotel receipt says the $215 that was supposed to be charged but my actual credit card says $240. I would not recommend staying here.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Bedroom smelt of urine and were walked in on
We checked in to the hotel at 10pm on Friday (2BR suite), and when I first entered the room it smelt like urine/urinal cake/vinegar. We had just driven for 6 hours and my kids were tired so I didn't bother to mention anything as I wanted to just get them to bed. The following morning, we couldn't get breakfast because no one was there. Later on a cleaning lady walked into the room because she was told we checked out. I obviously did not check out, as my reservation was from Friday to Sunday. The concierge then came and knocked on the door, once again tell me I checked out. When I told her she was wrong, she then asked for proof. Thankfully we were in the room when this all went down because I can only imagine what would have happened to our belongings if we were not. Does our trip sound comforting so far? We were given water bottles and cookies as an apology when they realized the issue was in fact on their end (probably should have did some research first before asking me to prove anything). The room continued to smell the rest of our time, but since I could not trust anything at this point we just dealt with it. Overall, we felt we were staying in a dirty room where anyone could walk in at a moments notice. Will not be staying here again and will be telling people to avoid Residence Inn all together
Stayed 2 nights in Sep 2023
Response from Residence Inn Manassas Battlefield Park on 8 Sept 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your hotel stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Harry A

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in office was difficult to find. No parking available to unload you baggage. Signage outside very poor. Mangement and room were good.
Stayed 1 night in Aug 2023
Response from Residence Inn Manassas Battlefield Park on 29 Aug 2023
Thank you for your reviews!

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Residence Inn Manassas Battlfield Park on 21 Aug 2023
Thank you for your positive review!

8/10 Good

Paul

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from Residence Inn Manassas Battlefield Park on 21 Aug 2023
Thank you for your review! We look forward to welcoming you in the near future.

10/10 Excellent

Andrew Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry facilities were always busy. The gym was over 80 degrees making it unusable.
Stayed 11 nights in Jul 2023
Response from Residence Inn Manassas Battlefield Park on 8 Sept 2023
Thank you for your review and we hope you will consider to stay with us again!

10/10 Excellent

Shawn

Stayed 1 night in Jul 2023
Response from Residence Inn Manassas Battlefield Park on 8 Sept 2023
Thank you for your kind ratings!

8/10 Good

Coy

Stayed 1 night in Jul 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Residence Inn Manassas Battlefield Park on 13 Jul 2023
Thank you for kind rating! We look forward to welcome you back if your travel brings you to the area.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly. The check in process was smooth. The room was very nice; clean, spacious and comfortable. The room was perfect for our group of 5. We will definitely go back.
Stayed 1 night in Jun 2023
Response from Residence Inn Manassas on 12 Jun 2023
We are happy to know that you had a great stay! Looking forward to welcome you back.

10/10 Excellent

Dylan

Stayed 2 nights in May 2023
Response from Residence Inn Manassas Battlefield Park on 13 Jul 2023
We are happy to know that you have enjoyed your stay. Look forward to welcoming you back if your travel brings you to the area.

6/10 Okay

Glenn

Stayed 1 night in May 2023

10/10 Excellent

Vincent

Stayed 1 night in May 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great hotel. Very quiet, updated and the hotel staff are great ! I would definitely recommend !!
Stayed 4 nights in Apr 2023

8/10 Good

Deborah

Stayed 3 nights in Apr 2023

10/10 Excellent

Diane

Stayed 1 night in Apr 2023

10/10 Excellent

Malgorzata

Stayed 1 night in Apr 2023

8/10 Good

Maria

Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodations were great for families with young children. The two bedrooms allowed for quiet sleeping time for babies while adults have space to watch tv. Breakfast was enjoyable. The fresh waffles were a big hit.
Stayed 2 nights in Apr 2023

10/10 Excellent

Yury

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet place.
Stayed 1 night in Apr 2023

10/10 Excellent

Marquitta

Stayed 3 nights in Apr 2023

10/10 Excellent

Kim

Stayed 1 night in Apr 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Sean

Stayed 2 nights in Mar 2023

8/10 Good

Dennis

Stayed 2 nights in Feb 2023

2/10 Terrible

Bill

Stayed 1 night in Feb 2023

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, amenities
Paid for King but was given a Queen (bed).
Stayed 1 night in Feb 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2022

10/10 Excellent

Barnetta

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent Stay & Friendly Staff
Staff at Residence Inn we're very friendly, front desk and breakfast service staff. Check in was effortless! I stayed in studio king room with kitchenette that was very clean. Breakfast was good but not great. Overall, I enjoyed my stay and would return.
Stayed 2 nights in Nov 2022

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My wife and I were in town to help her brother move. We checked into our room and immediately smelled the cigarette smoke that was attempted to be covered up by some awful fragrance spray. We tried to change rooms, but none was available. The woman at the front desk at this time was very helpful. She said she put in a work order for someone to run an ozone machine which takes out all oxygen in the room. This would happen the following morning. The following morning we let the (different) woman at the front desk know that we are heading out for the day and to make sure to use the ozone machine while we’re gone. She also says she put in a work order to have that done. So we’re gone all day and get back to the room to find that either the ozone machine wasn’t used, or it was used with the windows open because that’s how we came back to the room. Same smell. No housecleaning either, although I’m not positive on the policy at this location. As we’re getting ready to go to bed, I happen to notice a sock on the floor so I checked with my wife and it wasn’t hers or mine. My wife then spots a 2nd sock which IS NOT a match to the other. We now had 2 socks from different pairs that were not ours. So that is my reason for such a poor review. I didn’t even mention the toilet that ran the entire time or the bird that was in our room for a short time since we opened the windows to try to help with the cigarette smell! Stay anywhere else if possible!
Stayed 2 nights in Oct 2022

6/10 Okay

Amy

Stayed 1 night in Oct 2022

10/10 Excellent

Velvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to enjoy with family, full breakfast. Congratulations for the staff.
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally friendly and accommodating.
Stayed 2 nights in Jun 2022

10/10 Excellent

Diontray

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The welcome
Stayed 1 night in Mar 2022

10/10 Excellent

Denise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room was a nice size, comfy bed and pet friendly
Stayed 2 nights in Feb 2022