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Reviews of Murrell's Grand View House

4 out of 5
Murrell's Grand View House
7 Murrell Avenue, Manapouri

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

8.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob was an excellent host and made our stay very enjoyable.
Stayed 2 nights in Mar 2024
Response from Philippa on 18 Mar 2024
Thanks for submitting a review Mark - we are glad you enjoyed your stay with us. Rob and Philippa

10/10 Excellent

philip

Liked: Staff & service, property conditions & facilities
Very nice people Wonderful breakfast
Stayed 1 night in Feb 2024
Response from Philippa on 6 Mar 2024
Many thanks for taking the time to review Murrells- we are glad you enjoyed your stay! Philippa

8/10 Good

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hosts, great hospitality, very good breakfast. Creaking floors and different water taps for hot and cold in the shower as well as in the sink I would not expect at this price level.
Stayed 2 nights in Jan 2024
Response from Philippa on 6 Mar 2024
Kia ora and thank you for reviewing us and for the feedback. All the best Philippa

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hosts who went above and beyond in every way, coupled with an exceptional lodge.
Stayed 3 nights in Jan 2024
Response from Philippa on 6 Mar 2024
Hi Bob - thanks for posting a review and for your kind words. We loved hosting you at Grand View House and hope you might stay again one day. All the best, Philippa

10/10 Excellent

Gloria Elisa

Stayed 2 nights in Jan 2024
Response from Philippa on 9 Jan 2024
Thanks Elisa - it was lovely to meet you and host you at the house.

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Philippa on 12 Dec 2023
Thank you for your review - it was a pleasure to host you and I hope you enjoyed the rest of your travels.

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, room comfort
Unrivalled mix of location, views, service&history
We stayed for two nights and chose the house because of its close proximity (less than 10 mins walk) to the departure point for the Doubtful Sound day trip. But there is much much more to the house than this - it is one of the most amazing places we have ever stayed in. Firstly, the house itself and views from the house/gardens are stunning - we woke up to a view of a beautiful rainbow over green hills on the left and snow topped mountains in front. Secondly, Robert was the perfect host - going out of his way to give us additional information and help us out with anything and everything. And thirdly, the house has so much character and history - as does the host and his family …. we will leave it to them to share the stories with you and not spoil the surprise.
Stayed 2 nights in Nov 2023
Response from Philippa on 20 Nov 2023
Kia ora - thanks so much for your kind review. We are so glad that you enjoyed your stay. I hope we might see you back here in Manapouri again one day.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at Murrell's! Such a lovely countryside setting with a "grand view" indeed! Bob, the host, is exceptional and welcoming and taught us about the history of the property. We enjoyed our cup of tea and beer on the front porch and went a lovely walk from Murrell's down to the beach the first night. Room was spacious and bed was very comfortable. A short drive to Te Anau. Tasty breakfast in a lovely dining room setting. We checked out early after our second night to get to the Doubtful Sound cruise and Murrell's is literally right by the parking location to the cruise. We stayed 3 weeks in NZ and Murrell's was one of our most favourite places to stay!
Stayed 2 nights in Dec 2018
Response from Philippa on 11 Jan 2019
Hi Many thanks for taking the time to post a review and we are delighted that you had a good time with us. We try hard to maintain the history of our special place and to ensure that our guests enjoy their stay and take away good memories. We hope to see you again one day perhaps. Thanks Philippa

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for Doubtful Sound
Old fashioned guest house with very friendly owner. Walkable to boat for Doubtful Sound. Limited facilities locally unless you drive to Te Anau.
Stayed 3 nights in Nov 2018
Response from Philippa on 9 Dec 2018
Hi Ian Thanks for taking the time to post a review. We enjoyed hosting you at Murrells and hope you enjoyed your time in New Zealand. Many thanks Philippa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
homey, great views and lovely owners
Lovely home and suroundings, right in front of the lake with great views. very relaxed and homey atmosphere. lovely and very helpful owners
Stayed 1 night in Jan 2018
Response from Philippa on 22 Jan 2018
Hi Thanks so much for the review - we are so glad that you enjoyed your stay with us.

8/10 Good

marion, winchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and interesting history.
Welcoming hosts. Great location near lake manapouri. Interesting history.
Stayed 1 night in Nov 2017
Response from Philippa on 8 Dec 2017
Hi - thanks for taking the time to provide some feedback. I am so glad that you enjoyed your stay and I hope your travels in New Zealand are going well.

8/10 Good

Verified traveller

Liked: Staff & service
Great location and quiet. However, old and needing some updating. Guest house is musty.
Stayed 1 night in Dec 2017
Response from Philippa on 7 Dec 2017
Thanks for taking the time to provide feedback. I am glad you enjoyed our beautiful location - the house was built in 1889 and has a unique place in the local tourism history - we do update, maintain and refresh every year so I am sorry if you didn't find our property to your liking.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down facility very over priced!
Very over priced for a hotel room with no TV and a terrible bed!

10/10 Excellent

Peter, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay
We enjoyed our stay here. Owner went out of his way to make our stay enjoyable. It is a very old house but comfortable overall. Complimentary glass of wine with olives on arrival was nice. I would not have paid an extra $90 for the "lake view" room. It was more like a port hole view of the lake from one narrow window. There was no second 'privacy' curtain over this window so we had to keep the main curtain closed anyway so others could not see in. Breakfast was terrific. Great local ingredients and the hot breakfast was well cooked. Pleasant place to stay but value for money needs to be weighed up. We stayed on New Year's Eve so were not so concerned with price.

10/10 Excellent

Brian, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Enjoy our stay,would return

10/10 Excellent

Richard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic building with excellent host
Rob was an excellent host who gave many helpful tips and even packed breakfast in picnic basket so that we could leave early for Milford Sound

10/10 Excellent

Warren, Australia - VIC - Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lily, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Relaxing; Value: Value for money; Service: Remarkable; Cleanliness: Beautiful; The host is extremely friendly and careful. We were treatly nicely not just clients.

10/10 Excellent

Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵な宿でした。 経営されているご夫婦の人柄も良く、とても良い思い出になりました。
Stayed 1 night in Dec 2023
Response from Philippa on 12 Dec 2023
Many thanks for taking the time to post a review. I hope you enjoyed the rest of your travels.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unverschämt TEUER, Zimmer sind das Geld nicht Wert
Murrell's Grand View House ist ein Bed & Breakfast in der 5ten Generation - dies kommt dem Service zum Vorteil (wir hatten nur Kontakt mit Rob - sein Frühstückangebot ist super und er ist unglaublich freundlich und hilfsbereit) - hat aber leider Auswirkungen auf das Haus (sehr alt!) und insbesondere die Zimmer: Wir fanden unser Zimmer wirkte alt und unmotiviert - wir wurden von einem modrigem Geruch begrüsst und empfanden die Inneneinrichtung als langweilig. Das Alter des Hauses machte sich auch bemerkbar beim Duschen - kein Wasserdruck! Auch die Flure wirkten eher leer. Das Haus bot keinen Charm (das beste Zimmer war der Frühstücksraum). Der Ausblick vom Garten (und manchen Zimmern) ist sehr schön, dies ist aber auch der Fall vom nahe gelegenem Motel. Meine negative Bewrtung beruht auf dem Preis-Leistung Verhältnis. Es ist def. den teuren Preis nicht Wert - wir würden hier nicht noch einmal Übernachten (es sei denn der Preis wäre deutlich = 50% niedriger).
Stayed 1 night in Nov 2018
Response from Philippa on 11 Jan 2019
I am sorry that you didn't enjoy your stay at Grand View House - this was the first tourist accommodation in Manapouri and we try hard to maintain the historical aspect of our accommodation whilst also introducing some modern aspects such as wi-fi. You will find from other reviews that most of our guests really enjoy our hospitality and service. Perhaps a different type of accommodation would have suited you better on this occasion. Thanks Philippa

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Philippa on 25 Nov 2018
Hi. Many thanks for reviewing us - we loved meeting you and it was a pleasure to host you at Grand View House. I hope you enjoyed the rest of your trip. Philippa

8/10 Good

Lars, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place with heart and soul
We stayed just for one night, getting ready for the next day cruise on Doubtful Sound. Had really no expectations but were positively surprised as we were welcomed by Rob, who is the fourth generation running this rustic and warm B&B. After a short brief we found our selves with a glass of wine sitting on the veranda enjoying the view over Lake Manapouri. All in all the stay was a very good experience. We did the overnight cruise on doubtful sound with Deep cove charter - absolutely recommendable.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Schöner Ausbilck, aber selbst im Sommer kalt
Das alte Haus ist charmant und der Blick auf den See beeindruckend. Aber es fehlt am zeitgemäßen Komfort, selbst im Sommer ist es kalt. Größter Kritikpunkt: Im Vergleich mit vielen anderen Quartieren, die wir auf unserer Neuseelandreise bezogen haben, ist es viel zu teuer.