"The rooms are old and deteriorated ! They refurbished the lobby and restaurant, but the rooms are the same I used more than 15 years ago. Poor quality and everything looks old.
The AC looked and worked like 20 years old !
This is not a Four Stars Hotel at all ! I would give it 2 !"
"I love this hotel. First of all, the staff are the nicest and made our stay so comfortable and at ease. They help coordinate everything, and provided us the utmost service. The room was huge, clean and with amazing balcony. The bed were so comfortable and the AC was the greatest friend of all - helped us survive the 90 degree heat outside. I would recommend for all of you guys to stay in this hotel when in Granada, Nicaragua. I’m glad I chose this hotel."