Double Room, 1 Double Bed, Non Smoking, Ensuite

Reviews of Moment Hotels

3 out of 5
Moment Hotels
Norra Vallgatan 54, Malmö

Reviews

8.2

Very good

Rating 10 - Excellent. 802 out of 1927 reviews" "
Rating 8 - Good. 710 out of 1927 reviews" "
Rating 6 - Okay. 257 out of 1927 reviews" "
Rating 4 - Poor. 91 out of 1927 reviews" "
Rating 2 - Terrible. 67 out of 1927 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Petrus

Good location. Tiny tiny rooms.
Stayed 3 nights in May 2024
Response from Hadia, Moment Hotels on 25 May 2024
Hello,Thank you for your feedback. We're glad you appreciated our location!Regarding the room size, our concept of "Lean Living" focuses on providing a minimalist and efficient space for our guests. We aim to offer a comfortable and modern stay with all the essentials you need, without unnecessary frills. This approach allows us to keep costs down and pass those savings on to our guests, making it possible to stay in prime locations like ours at more affordable rates.Next time maybe you would like to try one of our bigger called superior rooms?Best regards,Moment Hotels

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Nellie, Moment Hotels on 18 May 2024
Hej Colin,Stort tack för ditt fina betyg och för att du tog dig tid att dela din upplevelse! Vi är glada över att höra att du hade en bra vistelse hos oss på Moment Hotels och uppskattar verkligen din feedback.Vi strävar alltid efter att ge våra gäster en fantastisk upplevelse och tar till oss dina kommentarer för att göra det ännu bättre. Om det finns något specifikt du tror vi kan förbättra, är vi alltid öppna för förslag.Vi ser fram emot att välkomna dig tillbaka snart igen och hoppas att din nästa vistelse blir ännu bättre.Vänliga hälsningar,

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Very well-designed, functional room. Comfy bed, good breakfast buffet
Stayed 2 nights in May 2024
Response from Kind regards, Sanela Moment Hotels on 15 May 2024
So happy that you enjoyed your stay!

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from Hälsningar, Nellie on 14 May 2024
Hej Mark,Tack så mycket för att du tog dig tid att dela din feedback med oss. Vi beklagar att din vistelse inte levde upp till förväntningarna, och vi uppskattar verkligen dina kommentarer.Vi tar ditt feedback på största allvar och använder det för att förbättra vår service och våra faciliteter. Vi strävar alltid efter att erbjuda en bättre upplevelse för våra gäster, och ditt input hjälper oss att identifiera områden där vi kan göra förändringar.Vi hoppas att du ger oss en chans att visa våra förbättringar genom att återvända till oss i framtiden. Om du planerar en annan vistelse är du välkommen att kontakta mig personligen så att vi kan säkerställa att din vistelse blir mer tillfredsställande.Tack igen för din ärliga feedback och vi ser fram emot att välkomna dig tillbaka.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location less than a minute walk to central station
Stayed 5 nights in May 2024
Response from Alexis, Moment Hotels on 12 May 2024
Dear Lee, Thank you so much for taking the time to leave such wonderful feedback! We are delighted to hear that you had such a fantastic stay with us at Moment Hotels. We truly appreciate your kind review. We look forward to welcoming you back soon for another memorable experience. If there is anything else we can do to enhance your next visit, please do not hesitate to reach out. Thank you once again for your support, and we hope to see you again soon! Best regards, Alexis

8/10 Good

Per

Stayed 6 nights in Apr 2024
Response from Alexis, Moment Hotels on 21 May 2024
Dear Per, Thank you so much for taking the time to leave your feedback! We are delighted to hear that you had a positive experience with us and that you rated us 4 out of 5. We always strive to provide our guests with the best service and truly appreciate your comments. If there is anything specific you think we can improve, we would be grateful if you could share it with us. We look forward to welcoming you back to our hotel soon!Best regards, Alexis

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is located within easy walking distance to train station. Second stay here. They also have an amazing breakfast.
Stayed 1 night in Apr 2024
Response from Alexandra, Moment Hotels on 19 Apr 2024
Hi Sandra, thank you for choosing to return to us! The location sure is hard to beat. I'm glad you enjoyed our delicious breakfast as well. We look forward to welcoming you back a third time!

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in April. Arrived late by Oresundståg train from CPH airport on a Sunday night so was pleased to see the hotel just across the street and canal from Centralstation. Top marks for location! I had a small double room on the 5th floor at the back, with "views" of the hotel's inner courtyard at the back, hence v quiet. Room was fine for me - could be a struggle for couples as wet/bathroom space especially limited. No wardrobes or drawers for storage, just a clothes rail with approx 6 hangers, which was fine for a short break. Multi-channel TV. One bedside cabinet and a few sockets for charging. Good breakfast daily (6.30-9.30 weekdays) in a nice light Ikea-esque room on the 2nd floor. Usual continental fare, with some cereals and milk, a coffee machine, concentrated juices (not fresh, unfortunately), and bread/rolls with cheese and ham, boiled eggs, liver patê, toms, cucumber and gherkins. Tiny croissants and jam. Fine to set you up for a day's walk etc. The bread counter could be extended, though, as it can be very busy with queues some mornings... Another big plus was the fact you could help yourself to the coffee machine in the breakfast room all day as no kettle in your room. As I said, location is key - 5 minutes walk to touristy Lilla Torg with coffee shops, bars and restaurants, beautiful church of Sankt Petri Kyrka, plus a nearby Lidl for handy provisions. 10 mins walk to some wonderful parks (Kungsparken) and a lovely peaceful cemetery. Tak!
Stayed 5 nights in Apr 2024
Response from Hadia, Moment Hotels on 17 Apr 2024
Hello Dylan.Thank you for your kind and detailed feedback. We appreciate every word and are happy to hear it was convenient for you at our hotel. We would love to welcome you back to our hotel.Best regards,Moment Hotels

10/10 Excellent

Elisabeth

Stayed 5 nights in Apr 2024
Response from Hadia, Moment Hotels on 28 Apr 2024
Hej,Tack så mycket för din vänliga feedback! Det gläder oss att höra att du hade en trevlig vistelse hos oss och att du uppskattade vårt koncept med Lean Living.Vi strävar alltid efter att erbjuda en bekväm och prisvärd upplevelse för våra gäster, och det är fantastiskt att höra att du uppskattade den.Vi ser fram emot att välkomna dig tillbaka nästa gång du är i Malmö!Vänliga hälsningar,Moment Hotels

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in the breakfast / dinning room. The property was very light and well furnished and in a good central location.
Stayed 3 nights in Mar 2024
Response from Moment Hotels on 9 Mar 2024
Dear Susan,Thank you for your positive feedback! We're thrilled you enjoyed the friendly staff and our well-furnished property in its centrally located spot. We hope to welcome you back soon for another great experience!Kind regards,

10/10 Excellent

Telismar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Best location at Malmö, amazing coworking áreas, comfy and warmth beds and the Best, kindness from the staff! Highly recomnended!
Stayed 2 nights in Feb 2024
Response from Alexis on 21 Feb 2024
Dear Telismar, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us in Malmö. We strive to provide the best experience possible, from our prime location to our comfortable coworking areas and cozy beds. Our staff takes great pride in ensuring our guests feel welcome and well taken care of. We appreciate your recommendation and hope to welcome you back soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Warm welcome at reception, quick check in. Comfortable room, good bathroom. Breakfast was lovely and plenty of options. Perfect location for us, so close to Central Station.
Stayed 1 night in Feb 2024
Response from Moment Hotels on 17 Feb 2024
Hello,Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us, from the warm welcome to the comfortable room and delicious breakfast. We're glad our location near Central Station worked well for you. We look forward to welcoming you back soon!Best wishes,Moment Hotels

10/10 Excellent

minoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clise to transportation
Stayed 2 nights in Feb 2024
Response from Lukas Moment Hotels on 11 Feb 2024
Hello Minoo, thank you for choosing Moment Hotels. We appreciate you sparing your valuable time to share feedback of your experience. We are pleased to read that you have had a pleasant experience. Your generous compliments have been shared with the entire team for making your visit a memorable one. Kind regards

10/10 Excellent

John

Stayed 3 nights in Feb 2024
Response from Kind regards, Sofie Moment Hotels on 10 Feb 2024
Good evening John!Thank you for your nice review, we really appreciate it. We are happy to know that you enjoyed your stay with us.Welcome back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lukas Moment Hotels on 26 Jan 2024
Thank you for taking the time to let us know about your stay with us at Moment Hotels. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Until then, Moment Hotels

10/10 Excellent

Aejaz Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Lukas Moment Hotels on 23 Jan 2024
Hey Aejaz! Thank you very much for choosing to stay with us at Moment Hotels and thank you very much for your kind words about the hotel.Nice to hear that your stay was so good here and we hope you will come back and create new pleasant memories in our beautiful city!Best regards Moment Hotels

8/10 Good

Alexey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good price/quality ratio
Stayed 1 night in Jan 2024
Response from Moment Hotels on 19 Jan 2024
Hello,Thank you for your feedback, we are happy to hear you enjoyed your stay with us. Best wishes,Moment Hotels

8/10 Good

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The hotel is situated in and around the city centre and it's only a quick walk away from Malmö central station. Everything was clean upon my arrival. Checking in and out was very straightforward. The bed could have been more comfortable and so maybe there could have been more options for breakfast but maybe I'm just nitpicking. Overall though, I enjoyed my stay and would definitely book again.
Stayed 5 nights in Jan 2024
Response from Moment Hotels on 19 Jan 2024
Hello,Thank you for a lovely feedback, we are very happy to hear you enjoyed your stay. Best Wishes,Moment Hotels

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near the train station. Room is basic but clean and sufficient for a night’s stay.
Response from Lukas Moment Hotels on 10 Jan 2024
Hey Justin! It's great to see that you had a good stay in our beautiful city and that everything was up to expectations. It sure is nice to be able to just step out the door and be in the middle of Malmö City with the bus and train station on the other side of the canal!Thank you for this time and we hope you will come back in the future!Best regards

6/10 Okay

Jeno

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Had better moments in life.
The location of the hotel is perfect, very close to the city center and the train station. The room soze was okay, and it was super clean. I found the "bathroom" too tight. I had some issues with noise, every 10 minutes or so a drill-like noise went off constantly in the middle of the night as well. I've asked if I can swap room, which the receptionist made possible, but in my new room, there was close to no heating, and the window was fully open, bear in mind there were minus 6 degrees outside. The breakfast area is beautiful, but not that much choice for people on special diet.
Stayed 3 nights in Jan 2024
Response from Alexis, Moment Hotels on 8 Jan 2024
Dear Jeno, Thank you so much for your feedback. We are pleased that you appreciated the hotels perfect location near the city center and the train station, as well as the cleanliness and comfort of the room. We follow the Lean Living concept, focusing on simplicity and locally sourced breakfast, allowing us to keep prices as low as possible. Thank you again for your feedback and for taking the time to inform us about your experiences. We hope you give us another chance to make your next stay better and look forward to welcoming you back.

6/10 Okay

MX T R

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Room did not meet expectations
Paid for the cheapest room (single without windows), description included laptop work space. There was no laptop workspace in the room, and had to work in the co-working areas instead, while having to take customer calls. When I arrived in the room it was incredibly warm, and once I worked out the thermostat (had to Google to find instructions, not very straight forward), it was set to heat to 40 degrees (underfloor heating), and the actual temperature was 35C. It took 36 hours for it to fall to 22C, which was just bearable to sleep in. Can't think that it's a very eco friendly or economical way to let visitors set the thermostat that high! While I did bring up
Stayed 5 nights in Dec 2023
Response from Alexis, Moment Hotels on 8 Jan 2024
Dear Guest, Thank you very much for sharing your experience with us, and we are truly sorry for the inconveniences you encountered during your stay. It is unfortunate that your experience did not meet expectations. We deeply apologize for the technical difficulties you faced, and we will closely examine our system to prevent similar incidents in the future. We greatly appreciate your feedback and assure you that we will address this matter. Thank you for taking the time to inform us of your concerns. We hope you give us an opportunity to make amends in the future and look forward to welcoming you back for an improved stay.

8/10 Good

Kristian

Stayed 1 night in Dec 2023
Response from Alexis, Moment Hotels on 8 Jan 2024
Hej Kristian, Tack så oerhört mycket för din värdefulla feedback! Det gläder oss verkligen att höra att din upplevelse var positiv och att du kände dig nöjd med vistelsen. Din feedback betyder mycket för oss. Vi ser fram emot att få förtjäna ditt förtroende igen och skapa ännu fler minnesvärda ögonblick för dig!

2/10 Terrible

Mahmoud

Stayed 1 night in Dec 2023
Response from Alexis, Moment Hotels on 8 Jan 2024
Hej Mahmoud, Tack så mycket för din feedback, vi är angelägna om att förstå vad som ledde till din negativa upplevelse för att kunna förbättra våra tjänster. Om du är villig att dela mer specifik information om vad som inte var tillfredsställande, skulle det vara till stor hjälp för oss. Vi uppskattar din ärlighet och ser fram emot möjligheten att rätta till eventuella brister och göra din nästa vistelse betydligt bättre. Tack igen för att du tar dig tid att ge oss feedback.

10/10 Excellent

IVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super super excellent and very helpful and went extra miles to orienting and give best advise to help
Stayed 2 nights in Dec 2023
Response from Maja Moment Hotels on 19 Dec 2023
Thank you for taking the time to share your positive experience with our staff. We're delighted to hear that you found them to be keen on making your stay special. Our team is committed to ensuring our guests have a memorable and enjoyable stay. Your kind words will be shared with the staff, and we look forward to welcoming you back on your next visit. If there's anything specific that stood out or any staff member you'd like to commend, please let us know. We appreciate your feedback!

10/10 Excellent

Noel

Stayed 3 nights in Dec 2023
Response from Lukas Moment Hotels on 12 Dec 2023
Hello, thank you for your kind feedback! We're glad that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Moment Hotels. Best regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Moment Hotels were exceptionally friendly and helpful. Paired with the cleanliness, quiet, great breakfast, and excellent location, I would highly recommend staying here for anyone visiting Copenhagen or Malmo!
Stayed 6 nights in Nov 2023
Response from Lukas Moment Hotels on 28 Nov 2023
Hello Peter, thank you for sharing your experience with us! It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. We look forward to the pleasure of welcoming you back to our hotel. Best regards

10/10 Excellent

Tor

Stayed 1 night in Nov 2023
Response from Lukas Moment Hotels on 28 Nov 2023
Dear Tor, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us, we are looking forward to seeing you again in the near future.Best regards

10/10 Excellent

g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel. The staff are very helpful nothing is too much trouble. Breakfast was great plenty of choice. Great location right opposite Central Station. Close to everything
Stayed 9 nights in Oct 2023
Response from Lukas Moment Hotels on 4 Nov 2023
Dear G, Thank you very much for staying with us and how nice that you had a good stay. Of course, it is great to only have to walk about 100 m from the train and you are at the hotel.Thank you for this time and we hope you will come back in the future!Best regards

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely staff, very clean, nice furnishings.
Stayed 1 night in Oct 2023
Response from Emma, Moment Hotels on 28 Oct 2023
Hello S!Thank you for your kind words. We're glad to hear that you had such a nice time here. Hope to see you here soon again!

10/10 Excellent

Aejaz Ahmad

Stayed 4 nights in Oct 2023
Response from Emma, Moment Hotels on 28 Oct 2023
Hello Aejaz!Thank you for your feedback - we really appreciate it! Hope to see you here soon again!

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and enjoyed Malmo.
Stayed 2 nights in Oct 2023
Response from Mike from Moment Hotels. on 23 Oct 2023
Hello Allison, thank you for taking the time to let us know about your stay with us at Moment Hotels. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Until then, Moment Hotels

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel a few minutes walk from the station. Compact room with very comfortable bed and good breakfast. Recommended, would stay again
Stayed 1 night in Oct 2023
Response from Lukas Moment Hotels on 18 Oct 2023
Hey Kirsty! Thank you very much for choosing to stay with us at Moment Hotels and thank you very much for your kind words about the hotel.Nice to hear that your stay was so good here and we hope you will come back and create new pleasant memories in our beautiful city!Best regards

10/10 Excellent

Khoon Kiat

Stayed 2 nights in Oct 2023
Response from Emma, Moment Hotels on 12 Oct 2023
Hello Khoon!Thank you for taking your time to write to us! We really appreciate your feedback. Hope to see you soon again!

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lukas Moment Hotels on 4 Oct 2023
Hey Mustafa! Thank you for your feedback regarding your previous stay at Moment Hotels. I am happy to read that everything went well and that you enjoyed your stay with us. We always do our best to create good memories with us and look forward to welcoming you back soon! Best Regards

2/10 Terrible

Fatma esra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I m traveling all over the world but never stay this kind of uncomfortable condition.
Stayed 3 nights in Sep 2023
Response from Lukas Moment Hotels on 4 Oct 2023
Dear fatma, thank you for sharing your experience with us. Your feedback highlights opportunities for improvement. We look forward to the pleasure of welcoming you back to our hotel. Thank you. Kind regards

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but comfortable
Easy quick late night check-in. Simple but comfortable room, ideal for short stays. Bed is very soft and might be too soft for some. Good selection at breakfast
Stayed 1 night in Sep 2023
Response from Alexandra, Moment Hotels on 29 Sept 2023
Dear Amy, thank you very much for your kind words! I am very happy to hear you enjoyed your stay with us, both the rooms and the breakfast. You are very welcome back during your next visit to Malmö! Again, thank you for your feedback.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and old down town The shower was hot and powerful and after a long journey it was just what I needed The breakfast was very nice as well
Stayed 2 nights in Sep 2023
Response from Alexandra, Moment Hotels on 23 Sept 2023
Dear Kevin, thank you so much for taking the time to leave a review of your stay with us! Pleased to hear that you could start off with a refreshing shower after your long journey. Glad to know the breakfast was satisfactory to you too, well needed for a day of exploring our beautiful city centre. We appreciate your positive comments hope to welcome you back in the future!

8/10 Good

Aik Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the central
Unexpectedly breakfast was included. Excellent reception staff. Always polite when passing them. Room was small. Location is great,opposite central station.
Stayed 2 nights in Sep 2023
Response from Alexandra, Moment Hotels on 23 Sept 2023
Dear Aik, thank you for taking the time to share your experience with us! I am very happy to hear you enjoyed your stay, I will make sure to forward your kind words to my colleagues. Breakfast is always included in our prices so I am glad you could enjoy that as well. Hope to see you back in the future! Please have a look at our bigger room category, Superior Double, if you would like a bigger room next time.

8/10 Good

Michael

Stayed 1 night in Sep 2023
Response from Lukas Moment Hotels on 20 Sept 2023
Hello Michael, thank you for your kind feedback! We're glad that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Moment Hotels. Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Mike from Moment Hotels. on 13 Sept 2023
Hello Anonymous , thank you for choosing Moment Hotels. We appreciate you sparing your valuable time to share feedback of your experience. We are pleased to read that you have had a pleasant experience. Your generous compliments have been shared with the entire team for making your visit a memorable one. Kind regards, Moment Hotels

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mike from Moment Hotels. on 12 Sept 2023
Dear Anja , thank you for your review, you captured our hotel very well, great to see you enjoyed your stay and great to learn that we made your stay special. I hope you get the chance to come back to us again as we were delighted to get your feedback. Kind regards, Moment Hotels

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Centrally located and safe. Buffet breakfast was lovely as was the breakfast room. Liked the outside seating area.
Stayed 4 nights in Sep 2023
Response from kind regards, Emma, Moment Hotels on 11 Sept 2023
Hello Frances! Thank you for your kind words! We're happy to hear that you enjoyed your stay here. Hope to see you here soon again!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a happy stay in this hotel!! It is just 4mins walk to Malmö C station; 2 mins to St.Peter's church; 5mins you can go to the Town Hall area where you can find loads of nice shops and restaurants on the way😊 I stayed there for a few days and I finally got a very nice spacious room. Bed and floor are all spring clean. Love the room in simple modern scandi style~ The scenery of my room is peaceful, it faces to a small street of Malmö and I can see the clock of St. Peter's church; The window is tall that allows sunshine goes in and brighten the room😊 I know there are some loft style rooms in this hotel, they are cute too with some loft sky windows in the room. In the daytime, you can see sunshine shine in the room with an angle, also lovely, but expect that it will be quite dark in the room at night, because there is no lights from the city you can see. Besides, breakfast in there is suprisingly good for me, good choices of food, very well enough to start a beautiful day! Try their almond biscuits in their coffee bar!! Last but not least, staffs around the whole hotel are welcoming and helpful♡
Stayed 4 nights in Aug 2023
Response from Lukas Moment Hotels on 9 Sept 2023
Hey Judy! Thank you very much for choosing to stay with us at Moment Hotels and thank you very much for your kind words about the hotel.Nice to hear that your stay was so good here and we hope you will come back and create new pleasant memories in our beautiful city!Best regards

8/10 Good

Tor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good because Close to where I was going, and not so good in bathroom because shower curtain and tray for schampoo fell down at a touch.
Stayed 1 night in Sep 2023
Response from Emma, Moment Hotels on 6 Sept 2023
Hello Tor, thank you for taking your time to write to us. We're sorry to hear about your bad experience with the bathroom. However, we're thankful to receive this information and we will see how we can prevent this from happening again. Kind regards,

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel were very good at connecting with me prior to arrival. I asked for a specific room and they came up trumps… Breakfast was quite basic but what was available was great. I would definitely stay again.
Stayed 4 nights in Aug 2023
Response from Best regards Moment Hotels on 5 Sept 2023
Hi ! Thank you very much for your nice review and for choosing us at Moment Hotels, it makes me really happy to see that you had a good stay and I and the rest of the team really hope that you will come back in the future!

10/10 Excellent

Josiah

Stayed 9 nights in Aug 2023
Response from Alexandra, Moment Hotels on 25 Sept 2023
Hi Josiah, thank you for your wonderful review! I'mthrilled to hear you enjoyed your stay at our hotel. Hope to welcome you back in the future!

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and great location to the old city. The room was a little smaller than expected, so OK for one night stay but probably a bit cramped for a longer stay.
Stayed 1 night in Aug 2023
Response from Mike from Moment Hotels. on 29 Aug 2023
Hello Patti , thank you for taking the time to let us know about your time with us at Moment Hotels. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Until then, Moment Hotels

4/10 Poor

Jordan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Mike from Moment Hotels. on 28 Aug 2023
Dear Jordan, thank you for sharing your experience with us. Your feedback highlights opportunities for improvement. We look forward to the pleasure of welcoming you back to our hotel. Thank you. Kind regards, Moment Hotels.

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great price. Rooms are clean and comfortable. They are very small spaces, kind of a hostel feel, but perfect if you just need a place to sleep. Breakfast is a nice spread of cold cuts, fruit, cheeses and bread. Wonderful location near the big and little square of Malmö and the train station.
Stayed 3 nights in Aug 2023
Response from Alexandra, Moment Hotels on 27 Aug 2023
Dear Elisabeth, thanks for the wonderful review! We're thrilled you enjoyed our clean and comfortable rooms, and our prime location near Malmö's city centre and train station. Your comment about our breakfast buffet is appreciated, glad you enjoyed it. We hope to welcome you back soon!

10/10 Excellent

Alastair

Stayed 2 nights in Aug 2023
Response from Moment Hotels on 26 Aug 2023
Hi Alastair, we appreciate your outstanding review! Delighted to know you enjoyed your time at our hotel. Looking forward to welcoming you back!