Exterior
Check availability

Reviews of Hotel Abelay

2 out of 5
Hotel Abelay
Carrer de Pablo Iglesias 49, Palma de Mallorca, Mallorca

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 308 reviews" "
Rating 8 - Good. 139 out of 308 reviews" "
Rating 6 - Okay. 57 out of 308 reviews" "
Rating 4 - Poor. 15 out of 308 reviews" "
Rating 2 - Terrible. 6 out of 308 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a night
Good basic hotel for a short stay with no frills. Little way from the centre (about 20-25 mins) so you need a good pair of walking shoes and to be okay with being out for long periods. Some noise in the street but not too much when we stayed. Room clean and tidy but quite small. Car park was good option as there is no free parking on the streets that we could see
Stayed 1 night in Jun 2022

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a bed for the night and this place was great, clean, friendly staff and a good breakfast
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

MUTSUAKI

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
As always a perfect stay Amazing 2 Star hotel
Stayed 6 nights in Oct 2021

8/10 Good

Katya

Liked: Staff & service
Convenient place to stay in Palma
The location of the hotel is convenient, 10 min from placa Espanya / the stop for the Soller train; easy access to the old town and nearby a street with lots of restaurants and cafes, cinema. Staff is pleasant and helpful, although some didn't speak English that well. Looks like the hotel has been renovated recently and the beds are comfortable, rooms are spacious, price is ok for the location, the rooms also have a balcony. However, cleanliness can be improved further (found a number of hairs in the bed and the bathroom, and onion peels (!?!) in wardrobe). The residential street the hotel is located on is generally quiet but on the weekend nights there can be some drunk people outside shouting. If you are a light sleeper, better get earplugs as noise can be easily heard from the other rooms and the street. It will be better if the hotel puts a ticketing system in place for the storred luggage, as when you leave the luggage there is no receipt to say that this is your piece of luggage (so anyone can claim to say that it is theirs). I had the Do Not Disturb sign on all the time, however, staff still came in the room whenever I was out, to turn on the air conditioning. I didn't like that as it was not that warm weather anyway, and the DND sign should be respected at all times.
Stayed 2 nights in Oct 2021

10/10 Excellent

Kyrylo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. Thanks!
Room
Bath
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big enough, clean and nice
Stayed 1 night in Aug 2021

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
It was anice and simple and clean. Air con was a bit loud but it was good, which is main thing in this heat!
Stayed 3 nights in Jul 2021

4/10 Poor

LILIAN, ENGLAND

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Hotel was fantastic , just the area was really bad.
Stayed 8 nights in Oct 2020

10/10 Excellent

Ayelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good value for the price. Nice big clean rooms and bathroom and balcony. Friendly staff.
Stayed 1 night in Sep 2020

6/10 Okay

Peter

Liked: Cleanliness, staff & service
OK
Quite dated and door slamming is quite loud from other rooms. However, the service was good and the location is pretty good for central Palma
Stayed 1 night in Sep 2020

10/10 Excellent

Gavin, London, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found Hotel Abelay to be spotlessly clean and within easy walking distance from the old town and bus stops to other areas of the island. The are many restaurants, cafes and bars in the immediate area (all frequented by locals and away from the touristy parts of Palma). Throughout my stay I found all the members of staff to be very friendly and helpful. This hotel is only rated as a 2 star, however it looks like it had been recently renovated and the roomwas spacious with a neutral decor. I had one of the rooms facing the road and as an added bonus it appears that the rooms on this side all have a balcony for some outdoor space. A safe in the room would have been a nice feature to have had.
Stayed 3 nights in Jul 2020

10/10 Excellent

George

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majorca Trip
Clean, friendly staff, comfortable stay
Stayed 4 nights in Jun 2020

6/10 Okay

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Nice enough - stay again
Stayed 5 nights in Jul 2020

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
Everything was great.
Stayed 1 night in Jun 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean modernised reasonably priced hotel
Very good, reasonably priced hotel with excellent customer service. We received a friendly welcome and given lots of information for our stay. Rooms are spacious, minimally furnished but with everything required for short stay. Lovely modern shower cubicle and soft towels and free toiletries. Good wifi. Breakfast not great, no eggs, but is included. Lovely croissants. Restaurant next door does a fantastic lunch 3 courses, bread and carafe of wine €9. A little far from main square where airport bus drops off, but walkable 15 minutes.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been totally redone recently and the rooms although sparsely furnished are quite spacious and comfortable
Stayed 2 nights in Sep 2019

4/10 Poor

Nick

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall, this was a very disappointing experience. First of all, the room we stayed in looked nothing like the pictures and was more of a “college dorm room” than a hotel. The beds were not very comfortable. The most bothersome though was how thin the walls were and the amount of construction going on. There was hammering and drilling from all sides starting at 9am. When I went to complain, then said it would only be 10 more minutes. It went on all day. Was also very disappointed that the front desk never said that there was a fee for parking when I asked, but at the end they charged us. The only good thing was that breakfast was included.
Stayed 4 nights in Sep 2019

6/10 Okay

Stancu

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lively newly renovated rooms. Very clean. Very friendly. Absolute bargain for price. Is about 25 minutes from beach but this wasn’t a problem
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Nothing was too much trouble
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like for 2* hotel was very good :) nice room and breakfast :)
Stayed 3 nights in Jun 2019

10/10 Excellent

John, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 4 night stay
Nice hotel, decent location, friendly staff, good hotel for the cost
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This was a friendly hotel with a breakfast cafe and a restaurant/ cafe. It is v clean and is a good option. It is 20 mins walk from Plaza Mayor but wquite a lot of local eateries too.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable, lovely staff. Quite a long walk into centre of town.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very central location. Can walk to shopping and dining.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
First the internal building works. But most of all the noise formed around the hotel by slamming doors and shouting guests can be heard through the paper thin walls, one night the baby next door was not happy. So we all spent most of the night up ( not the baby's fault) but the wall construction and lack of soft furnishings to soak up sounds.
Stayed 4 nights in Mar 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service
Great value for money.
Really good value for money. Basic but with everything we needed. Clean, comfortable, convenient. Pleasant 20 minute walk to centre of old town.
Stayed 3 nights in Feb 2019
Response from Marga on 26 Feb 2019
Thank you very much for your comments, we are happy that you enjoyed your stay. Best Regards.

10/10 Excellent

Sara, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 10 mins walking to main square Plaza Es
Nice hotel with modern bathroom. Very clean and staff is lovely.
Stayed 7 nights in Aug 2018

10/10 Excellent

Ashkhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good, charming staff
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for staying overnight after late flight
Check in very good Having arrived after 1am. Offered continental breakfast for 5 euro per person which was very good and plentiful, I would imagine the rooms could be warm later in the year as no air con.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated rooms are nice, good value and location
We stayed in a renovated room and it was very nice for the price. Very clean and staff friendly. The walls are a bit thin but didn’t particularly bother us, apart from someone in the room above deciding to wear heels and constantly walking around their room at random hours...! Palma isn’t cheap and if you don’t mind walking then this hotel’s location is fine, about 15min walk to the central area. There weren’t many restaurants or bars in the immediate area, but there was a very nice Argentinian/spanish steakhouse about 10 min walk away.
Stayed 3 nights in Apr 2018

4/10 Poor

Ziyi

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy
A buzzing noise could be heard at regular intervals throughout the day (presumably caused by a machine in a nearby room). My parents and I couldn't sleep at night as the noise could be heard even through ear plugs! They were only able to move us to a different room after 3 sleepless nights because the hotel had been fully booked.

6/10 Okay

Lukasz

Liked: Cleanliness, staff & service, room comfort
Not much sleep
Hotel is located close from the town centre. Place needs renovation but is spotlessly clean and staff is very nice. Only one disappointment- paper thin walls. Couldn’t sleep on my first night as I clearly heard conversations from the rooms next to me. Sadly I won’t stay there again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but noisy germans talking skype/mob all the time.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL CLOSE TO INTERMODEL
GOOD LOCATION. APPROX 20MINS FROM PLACA DE ESPANA AT STROLL PACE. GOOD BREAKFAST AT HOTEL AND FRIENDLY STAFF
Stayed 6 nights in Oct 2017

6/10 Okay

claire, glasgow

Liked: Staff & service
Disliked: Cleanliness
Good location
The reason the score is not higher is that there seems to be a problem with ants. We found them in all parts of our room. Also the TV remote didn't work. However we did like the hotel and would stay again if the ant problem was dealt with.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Sep 2017

8/10 Good

Never at Home, scotland

Liked: Cleanliness, staff & service, room comfort
Good hotel for the price,
Very friendly staff, good location 10 mins from Placa Espana & short walk from 20 bus.
Stayed 1 night in Jul 2017

8/10 Good

Robert, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two enjoyable weeks based in this simple but comfortable hotel.
Stayed 14 nights in Jun 2017

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - ideal location
Basic but really clean hotel. Staff very friendly and helpful. Really central location - about 7 mins walk to Plaza Espagna.
Stayed 3 nights in Jun 2017

8/10 Good

Ann, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel not too far from centre.
Hetel was clean and staff friendly. There is a Safe which is kept at reception to which you have your own key. It didn't cost extra.

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness Great
Bedroom needed decorating but everything was very clean. Breakfast had a very good choice of food. One evening we stayed in and the meal was very good. Staff lovely. We lacked nothing