Mall of the Emirates Tours and Activities

Very clean, nice and helpful staff

Everything is perfect! I love the food and service!, the massive room!, amenities!, friendly staff-unlimited service even beyond their task that's the real service not driven by the book but humanity! ONLY IN DUBAI! Al be back Sofitel!

Absolutely blown away by my stay at the Grand Cosmopolitan Hotel in Dubai — honestly, it’s one of the best hotels I’ve ever stayed in, anywhere in the world. From the moment I walked in, the level of care, attention to detail, and genuine warmth from the staff made me feel completely at home. Every single team member was friendly, welcoming, and professional — but special thanks to Alexandra, Nastasia, Daria, and the incredible management team for going above and beyond. You can tell there’s a strong culture of pride and hospitality here, and it shows in everything they do. The cleanliness of the hotel is unmatched — seriously, it’s the cleanest hotel I’ve seen. The team clearly takes a huge amount of pride in keeping every corner spotless and looking fantastic. And the breakfast? Absolutely brilliant — fresh, delicious, and with a great selection to suit every taste. Location-wise, it couldn’t be better — you’re just 15 minutes from everywhere that matters in Dubai, whether it’s the beach, downtown, or the malls. Honestly, I wouldn’t stay anywhere else in Dubai now. The Grand Cosmopolitan has set the bar sky-high — if you’re looking for a hotel where you’ll be genuinely looked after, this is the one.