Indoor pool, outdoor pool, open 11 AM to 7 PM, pool loungers

Reviews of Hotel TRH Paraiso

4 out of 5
Hotel TRH Paraiso
Ctra Cadiz Km 167 Urb Paraiso, Avda. de la Gardenia, s/n, Estepona, Malaga

Reviews

7.4

Good

Rating 10 - Excellent. 60 out of 247 reviews" "
Rating 8 - Good. 94 out of 247 reviews" "
Rating 6 - Okay. 59 out of 247 reviews" "
Rating 4 - Poor. 23 out of 247 reviews" "
Rating 2 - Terrible. 11 out of 247 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Friendly and helpful staff. Good location for golf and beach.
Stayed 7 nights in Oct 2023
Response from Manager on 31 Oct 2023
Dear Paul,Thank you for such a great review.We are delighted to hear that you found our staff friendly and helpful. Our location is indeed ideal for golf enthusiasts and beach lovers, as we are situated next to the 18-hole El Paraiso golf course and just a short drive from Atalaya Beach.We appreciate your feedback on the room cleanliness, hotel condition, and room comfort. We strive to provide a comfortable and enjoyable stay for all our guests, and your comments help us to continue improving our services.We look forward to seeing you again soon.Best regards,

10/10 Excellent

Coralia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jaime Manjón, Relaciones Públicas on 10 Oct 2023
Dear Coralia,Thank you for taking the time to leave your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Best wishes,Jaime Manjón, Relaciones Públicas

10/10 Excellent

Coralia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jaime Manjón, Relaciones Públicas on 10 Oct 2023
Dear Coralia,Thank you for taking the time to let us know your opinion of your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you again. Best regards,Jaime Manjón, Relaciones Públicas

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel , quite far from anywhere but just used an Uber. A bus leaves every day to the beach at 10 for a few euro Plenty of entertainment going on , did not use the restaurant or go but looked fun when we passed.
Stayed 1 night in Sep 2023
Response from Jaime Manjón, Relaciones Públicas on 10 Oct 2023
Dear Tony,Thank you for taking the time to review your stay.We are delighted to hear that you found our hotel nice and appreciated the cleanliness and comfort of your room. It's great to know that you enjoyed the entertainment provided during your stay. Regarding the location, we understand that it might be a bit far from some attractions, but our hotel is situated in a peaceful area between Marbella and Estepona, offering beautiful views and proximity to the El Paraiso golf course. We do offer a daily shuttle bus to the beach for our guests' convenience, and we're glad you were able to make use of it. Additionally, our hotel is well-connected to nearby cities via the AP7 Motorway, making it easier to explore the region.We hope to welcome you back. Best wishes,Jaime Manjón, Relaciones Públicas

8/10 Good

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room . Clean . Friendly staff
Stayed 1 night in Jun 2023
Response from Jaime Manjón, Public relations Manager on 1 Jul 2023
Dear Pearl,Thank you for such a positive review of your stay.We are pleased that you had a pleasant stay with us and appreciated our high standards.Your kind words about our team members are truly appreciated.We look forward to welcoming you back on a future occasion.Best regards,Jaime Manjón, Public relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The pool was outstanding, we stayed one night. The room smelled really bad, I think it was due to lack of air condition in the bathroom, but I'm not sure about the reason.
Stayed 1 night in Sep 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Kaylan

Stayed 2 nights in Jun 2022

8/10 Good

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money.
Stayed 1 night in May 2022

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The views from our room were absolutely spectacular. Clean room, great pool
Stayed 2 nights in May 2022

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2022

2/10 Terrible

john

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast wasn’t Brilliant. The manager of the restaurant was very rude. I wouldn’t go back. The shower didn’t work at all. Go to another hotel
Stayed 4 nights in May 2022

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good
Room dated but we were aware. Spacious and comfortable. Spotlessly clean. Breakfast superb and staff overall excellent.
Stayed 1 night in Apr 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2021
Response from Jaime Manjón. Relaciones Publicas on 3 Oct 2021
Gracias por su alta calificación.Esperamos recibirle nuevamente. Saludos Cordiales

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Jaime Manjón. Relaciones Publicas on 3 Oct 2021
Estimado cliente, gracias por calificarnos. Saludos cordiales.

8/10 Good

Alex

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Jaime Manjón. Relaciones Publicas on 3 Oct 2021
Estimado Jose, gracias por su alta calificación. Esperamos tener oportunidad de recibirlo nuevamente. Saludos cordiales

10/10 Excellent

viktoras

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Jaime Manjón. Relaciones Publicas on 25 Jun 2021
Gracias por su alta calificación, nos alegra saber que su estancia ha sido plenamente satisfactoria. Esperamos tener la oportunidad de recibirle de nuevo- Reciba un cordial saludo.

6/10 Okay

Afef

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Keith

Liked: Staff & service
Not worth 4 stars.
Is it 4 star? Not sure why? Having just stayed in a 3 star in the UK with a wealth of luxury on offer Hotel Paraiso is lacking behind. Having to rent a kettle not good. The breakfast is very poor. Cheap streaked bacon, not very warm beans, tomatoes and sausages. Coffee that is not good at all, and the same every day on offer every day. Needs a total shake up and up dating. Hotels are now offering more than ever in this competitive world, not less.
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel on a quiet part of Estepona facing a beautiful golf with amazing pool
Stayed 1 night in Oct 2019

10/10 Excellent

Beulah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Sep 2019

6/10 Okay

carl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice for a short stay
Air conditioning was a bit of a joke. Breakfast was extensive but the quality of the items in the cooked section wasn't high. Generally a nice hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2019

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The beds were the most uncomfortable, as hard as a board
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed to the hotel and given all of the information that we need for our stay. The room was clean but had no tea/coffee making facilities. The staff were helpful and the facilities were good. The breakfast was disappointing as the hot food was cold.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant
Loved the location
Stayed 1 night in Apr 2019

6/10 Okay

Don, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modest hotel at a modest price
The hotel is conveniently situated close enough to the beaches at a 10 minute drive, and likewise golf courses. The room was large and spacious but with only one wooden chair it wasn't comfortable. The views of the mountains an coastline were splendid and the bed was very comfortable. The meals were very disappointing, so consider going on a room-only basis despite the very modest price difference.modest
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September sun
We have been to this hotel many times, always had a most pleasant stay. the hotel has been improved a lot in the last year, and we are already looking forward to our next visit. Recommend a car.
Stayed 11 nights in Sep 2018

10/10 Excellent

Aaron, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Bernard

Liked: Cleanliness, staff & service
Quick check in bearing in mind that I requested a room not on the ground floor and the hotel had assigned a room on the ground floor. Allocated one on the second floor. Unfortunately the second night stay was marred by a group of French families singing and talking at the top of their voices until just after 0230 hrs. This comment was shared by other families at b/fast. The night receptionist should have addressed the problem.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything there you could want
Staff brilliant. My Husband was taken into hospital after third day. The staff from the cleaning lady to the Manager couldn’t do enough. Everything I wanted seemed to be there even before I asked. I cannot rate them high enough. If you want to be looked after this is the place to be
Stayed 7 nights in Sep 2018

6/10 Okay

Anthony

Disliked: Room comfort
Up in the hills
A short 4 night stay in August Rooms functional/ adequate but nothing special - bed hard Plastic stacking chairs on balcony Average air con Pool operational from 10-8 so no early morning swim allowed Breakfast - reasonable nothing special
Stayed 4 nights in Aug 2018

6/10 Okay

Toby

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Paraiso - cheap & cheerful!
Chose this hotel as it is a few minutes drive from family’s villa in Benahavís. Wouldn’t recommend location if wanting to be near Puerto Banus but was great for us. Hotel is clean and tidy but nothing special! Couldn’t get 2 beds round pool so my partner and I had to share. Very busy at this time of year. Games such as bingo are played around pool and disco dancing in the evening - not the place if you’re looking for a romantic couples trip! Bedroom was clean and tidy but bed extremely hard and air con wasn’t great. Engineer did come and attempt to fix but wasn’t cold as it should be for our entire stay. Overall fine for the money - a clean base to sleep in but wouldn’t want to spend time in the hotel bar/restaurant or pool area.
Stayed 4 nights in Jul 2018

6/10 Okay

Randal, Cheshire

Liked: Cleanliness, staff & service
Sizeable hotel up a hill north side of careterra.
Decently specked hotel which has had a makeover in recent years. Mountain view is better than pool view for us - as it's a noisy pool during school hols. Our kids loved it when they were younger. Staff charming. Family oriented but you really need wheels. Nowhere to walk to in vicinity unless you're fit enough for hill climb from the careterra (A7) ribbon development. The beach is other side of this main road and still some distance at that. Walkers can use foot bridge to cross this road but drivers need to drive 2.5m along it to Cancelada's cambio de sentido (change of direction).
Stayed 7 nights in Jul 2018

6/10 Okay

neal, UAE

Liked: Cleanliness
Disliked: Room comfort
very convenient hotel whch caters for families and
house keeping staff and reception staff are excellent, restaurant staff I found a bit miserable but effective
Stayed 1 night in Jun 2018

8/10 Good

Lyn, Tonbridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for golf but quite remote for everything else and you definitely need a car (parking is free). We stayed a few years ago and vastly improved now. Lots of multi-national tour groups so can get a bit busy but plenty of room in lounge, pool area and restaurant. Food is OK though more vegetables on buffet would be good! Desserts not imaginative but nice cheese available. Rooms are comfy and spacious with big balcony and great views. For UK guests, upside several UK TV channels (BBC1 & 2, Channel 5, BBC and Sky news) downside, no tea tray. Safe (payable) and fridge (free). Lots of sun loungers. Friendly helpful reception staff who offered a cold dinner in our room when we arrived at 9.30 (we advised them by email that we would be arriving late) but restaurant was open anyway till 10.00pm.
Stayed 4 nights in Jun 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tea/coffee refreshment in room. Only one plug located away from bedside. Staff pleasant and friendly.
Stayed 6 nights in May 2018

2/10 Terrible

Steven

Disliked: Staff & service, room comfort
Terrible hotel to stay.
A Terrible hotel to stay. Arrived for a four night stay and checked out after one night. When I arrived the weather in the area was over 22 degrees and the room was boiling hot and uncomfortable. The air-conditioning wouldn't work and when I queried with the receptionist she stated that the air-con 'wasn't switched on until the summer'. The advert clearly stated 'fully air conditioned climate control rooms'. Avoid at all costs.

10/10 Excellent

CHARLES PEATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great value for money hotel. All staff very helpful and friendly apart the old man that was the restaurant manager. He was very arrogant and unfriendly which was a shame.
Stayed 1 night in Oct 2017
Dear Guest, Many thanks for your feedback following your recent stay with us at The Trh Paraiso. We thank you for taking the time to do this and we hope to welcome you back again in the near furture. Yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retired couple
Great hotel, amazing pool and gardens. High standard of cleanliness . Beautiful views, car essential.
Stayed 11 nights in Sep 2017
Dear Guest, Many thanks for your feedback following your recent stay with us at The Trh Paraiso. We thank you for taking the time to do this and we hope to welcome you back again in the near furture. Yours,

10/10 Excellent

Harry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fine views, lovely pool and pool area, excellent friendly staff.
Stayed 2 nights in Sep 2017
Response from Relaciones Publicas on 16 Oct 2017
Dear Guest, Many thanks for your feedback following your recent stay with us at The Trh Paraiso. We thank you for taking the time to do this and we hope to welcome you back again in the near furture. Yours,

2/10 Terrible

susan, london

Liked: Staff & service
Disliked: Property conditions & facilities
More like 2 star. I was upgraded as my first room was filthy and in bad state of repair and was upgraded. The restaurant for breakfast was disgusting and I have photos but don't know how to send to you. If I'd been a health inspector I would have closed it down. I decided to have breakfast outside of hotel. If I put the photos on internet no one would go. I feel I should receive compensation. I've sent two photos and would like to be contacted
Stayed 9 nights in Aug 2017
Response from Relaciones Publicas on 16 Oct 2017
Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received is entirely satisfactory. Best regards