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"The property is great and the staff is very friendly "

"Very nice stay good food good service "

"Clean "

"VERY NICE PLACE.THE STAFF VERY FRIENDLY AND COMPETENT.THE SWIMMING POOL FANTASTIC.THE FOOD WAS EXCEPTIONAL.THANK YOU FOR EVERYTHING."

"Everything was perfect"

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"Service was good, in a quiet area, food was good. "

"Nice property, clean and comfortable. Staff always happy to help"

"The hotel is dated throughout. The staff were "

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!! "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"The hotel is beautiful and the location is perfect. "

"Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online"

" Honestly, it's not the most modern hotel. There's no mini-fridge in the room, and the TV isn't the latest model. But the rooms are large and very spacious, clean, and the beds are comfortable. The staff was courteous, and the breakfast was reasonable. The price was attractive and, in my opinion, worth the money. For those who are intimidated by a luxurious hotel, this may not be the first choice, but for those who want a nice place on a reasonable budget, this is definitely a reasonable option."