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Reviews of Sama Al Amani Hotel

Sama Al Amani Hotel
Umm Al Qura Street - Al Hafayer, Makkah, Mecca

Reviews

6.0
Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 1 out of 18 reviews" "
Rating 6 - Okay. 7 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

6.6/10

Cleanliness

5.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Tauheed, Toledo

They have very spotty internet, and they don't have Wi-Fi if anybody wants to work while staying in the hotel you could not do any work because they don't have any proper Wi-Fi it's very, very weak it won't collect at all. The rooms are by the trash bin is filthy and they don't have towels or any paper towels in the bathroom
Stayed 2 nights in Apr 2024

4/10 Poor

Jubil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost. Save time and hassle
We booked for 4 beds and there was only 3 set up and eventually they managed to sort it out. If you need toilet rolls or towel you have to wait for 3 days as the housekeeping guy insisted that you can't have a new towel that quick. We had to ask for toilet rolls atleast 4 times and had to literally shout at him to get the tissues. I know we shouldn't be aggressive in such holy place but guy left no choice. The muslim shower was leaking and bathroom was flooded with water and every time we used bathroom, our clothes were wet. Avoid this hotel at all cost. Owner is not interested at all
Stayed 3 nights in Dec 2023

10/10 Excellent

ambreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good but from hotel To haram all uphill and downhill It’s hard for wheelchair and old people Women with kids pushing stroller. It’s a kind of hard.
Stayed 2 nights in Jan 2024

2/10 Terrible

Muneeb

Travelled with family
Disliked: Staff & service, amenities
The staff was very rude and disrespectful, along with forgetting conversations that were had about certain requests.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Nazir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Md Maruf

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Mohammed Akbar Basha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location was awesome near by Haram just 5 min by walk good for family planning for Umrah and Haj
Stayed 3 nights in Nov 2023

6/10 Okay

Fahima

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel but kind of far from the Haram and the taxis couldn’t recognize it.
Stayed 2 nights in Nov 2023

4/10 Poor

Ahsan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English at reception and they treat you like unwanted guests.
Stayed 3 nights in Nov 2023

6/10 Okay

Rima

Travelled with family
جيد بالنسبة لسعره لكن الفراش غير نظيف
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous cherchez du service, c’est mort
Accueil: horrible Situation/Localisation: bien Service: inexistant ( il faut limite crier pour changer les 2 serviettes qui sont mises à disposition) pas téléphone entre les chambres, internet 2 jours de présences sur 9, panne d’électricité lors de la pluie pour minimum 6-9h, coffre présent mais non fonctionnelle, bref l’horreur. Propreté: limite passable Stationnement: inexistant pour vous faire déposer par un taxi avec vos bagages, c’est une 3/4 voies ou les voitures arrivent vite. De préférence pas pour pour les enfants.
Stayed 9 nights in Dec 2023