Makati Downtown Holidays from NZ$1,499

The room was clean. The room had air conditioning, a bidet, and a water heater for the shower. A refrigerator and a kettle were provided to me upon request. The best amenity is probably that water was provided via a water cooler in the common area, and could be brought to the room via a provided bottle.

Friendly and helpful staff.

Cleanliness needs improvement

The hotel is new, and all the staff are all friendly and helpful. Room is so clean and spacious. Foods are so good. Surely will come back and will highly recommend.

This is an older hotel with limited amenities. If you are looking for a decently priced hotel with basic amenities and basic breakfast then this it. Older room, with good bed, well functioning A/C, they have a refrigerator and complimentary 2 bottles of water and stocked mini bar. The bathroom also is older and when you shower, the water will not drain quick. I stayed in room 201. The staff at front desk and bell person are nice. The staff at breakfast are not really customer focused. Even though I booked the room for 2 people and paid for 2, they will only serve me 1 complimentary breakfast, I said I’ll pay for it to order additional protein and they didn’t understand. I want what I want. They only wanted to serve me one plated breakfast. It didn’t come with fruit or juice though I’d gladly pay, I just want to be served. In the end they served me but had to explain, I was there not to get anything for free but would love to be served the breakfast I want not the limited complimentary breakfast they want to give me. They should be open to serve even if it meant charging extra. Other than that I had a good stay.