Overview of Claro Makassar

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, free WiFi

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationMall Ratu Indah3 min drive
    Popular LocationMall Panakkukang3 min drive
    Popular LocationLosari Beach6 min drive
    AirportMakassar (UPG-Sultan Hasanuddin Intl.)39 min drive
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  • Junior Suite

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe King

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe King
  • Deluxe Room, 1 King Bed, Pool View

    Room amenities

    • 35 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Pool View
  • Superior Room (Includes Dinner)

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room (Includes Dinner)
  • Connecting Room

    Room amenities

    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsConnecting Room
  • Superior No Window (No View)

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior No Window (No View)
  • President Suite

    Room amenities

    • 314 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsPresident Suite
  • Deluxe Twin

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Twin

About this area


In the city centre, Claro Makassar is in an area with good shopping. Pelabuhan Makasar and Paotere Harbor are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Ratu Indah and Mall Panakkukang. Don't miss out on a visit to Trans Studio Makassar. Spend some time exploring the area's activities, including outlet shopping.
Visit our Makassar travel guide
Popular Location

What's nearby

  • Mall Ratu Indah - 3 min drive
  • Mall Panakkukang - 3 min drive
  • Losari Beach - 6 min drive
  • Trans Studio Makassar - 11 min drive
  • Center Point Of Indonesia - 21 min drive

Getting around

  • AirportMakassar (UPG-Sultan Hasanuddin Intl.) - 39 min drive


  • Sunachi — 1 min walk
  • KOI — 1 min walk
  • The Eatery - 9 min walk
  • Panbaker's - 9 min walk
  • KFC Pettarani - 10 min walk

About this property

Claro Makassar

4-star hotel with 3 restaurants and outdoor pool
3 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 585 rooms offer free WiFi, minibars and LCD TVs with cable channels. Room service, coffee/tea makers and free bottled water are among the other amenities available to guests.
Claro Makassar offers 585 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool


  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning


  • Free toiletries
  • Hairdryer


  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Desk
  • Phone
  • Safe



Check-in from 2 PM - midnight


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Clarion
Grand Clarion Convention
Grand Clarion Convention Makassar
Grand Clarion Hotel & Convention
Grand Clarion Hotel & Convention Makassar
Claro Makassar Hotel
Clarion Hotel And Convention Makassar
Claro Makassar Hotel
Claro Makassar Makassar
Claro Makassar Hotel Makassar

Frequently asked questions

Can I cancel my reservation for free at Claro Makassar and receive a full refund?
Yes, Claro Makassar offers free cancellation on select room rates, because flexibility matters! Please refer to Claro Makassar cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Claro Makassar?
As of 3 Dec 2020, prices found for a 1-night stay for 2 adults at Claro Makassar on 27 Dec 2020 start from NZ$64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Claro Makassar have a pool?
Yes, this property has an outdoor pool.
Is Claro Makassar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Claro Makassar?
Self-parking is free at this property.
What time is check-in at Claro Makassar?
Check-in is from 2 PM - midnight.
What time is check-out at Claro Makassar?
Checkout is at noon.
Does Claro Makassar provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Claro Makassar located?
Located in the heart of Makassar, this hotel is 1.8 mi (2.8 km) from Mall Panakkukang and 3 mi (4.8 km) from Losari Beach. Mall Ratu Indah is 2 mi (3.3 km) away.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room.
The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
Stayed 2 nights in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the central of the city
Stayed 4 nights in Oct 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Grand
My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Stayed 2 nights in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort, i can finish my jobs savely . My kids also enjoy this hotel facilities. Thanks
Stayed 2 nights in Jul 2018

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
It’s for local people but not a standard for trsm
I booked this hotel for my mom & dad, they had a family wedding held in there. I booked for grand clarion which is a new building of hotel but instead they gave an old room, no carpet & a very small twin bed. The bathroom locked from outside instead from in side for normal bathroom. I’m not surprised when my dad told me, we had an experience when me & my husband stay in there, so not a standard for westerner.
Stayed 1 night in Feb 2018