Magallanes Holidays from NZ$1,445

This is an honest review of a “penthouse” unit near Okada—shared for public awareness, not to harm the business. There were different addresses sent, which caused confusion upon arrival, and no intercom connected to the lobby. The unit is spacious enough for 6, but the quality and upkeep did not meet “penthouse” standards. Concerns:    •   Only one TV (remote not working) in this "penthouse"    •   Middle bedroom AC was fast-dripping—we were given a bucket as a fix solution    •   AC remotes had no back covers    •   Empty dishwashing liquid, no dishwasher    •   Noisy/unstable master bed frame    •   Difficult communication (3 numbers, only one responded) Other notes:    •   Free WiFi (speed unsure)    •   Massage chair available    •   Flimsy table, stand lights, extension cords Positives:    •   Free parking 1 space on different floor    •   Cold AC overall    •   Big fridge    •   Fast elevator, nice water view We didn’t explore amenities like pool access due to communication issues. I requested a late checkout due to the inconveniences and was given until 12 noon—with a request for a 10-score review in return, mentioning they are currently struggling. Reached out to lobby for luggage storage after check out where night staff stated is possible and will arrange and the day staff said that is not possible! Book If you’re okay with these conditions. But for those used to Western standards, this may fall short. Sharing honestly to help others decide.

Fantastic property and the Japanese tub was AMAZING!!!

After 3 weeks moving around the Philippines and staying in 6 or 7 different hotels this one was the best by far. Quiet air-con that actually kept the room cool. Quiet fridge. Airport view from room (always something moving to look at. Double glazing so nice and quiet. Hot water and drains that work. Close to all Newport has to offer. Helpful, friendly staff. Will definitely recommend to friends and stay there again.

Staff friendly and helpful , breakfast varied and plentiful .Airport shuttle didn't arrive until well after our flight landed so we had to wait over an hour for the next one (if you land after 4pm the next one doesn't come until after 7pm ) .Rooms airy and spacious .This is a busy hotel so even though there are at least 6 elevators for each tower you may have to wait at peak times .Overall cleanliness was excellent ,we only stayed 1 night as travelling through to meet family outside of Manila but would recommend as close to the airport and quiet once inside and beds comfy