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"Lovely hotel with some stand out features; lobby and roof cocktail bars, pool area, lovely refurbished rooms and very friendly staff However, shower was weak and luke warm no complimentary water in rooms and you have to pay once you have used your 5 coffee pods ( not great for 2 people for 4 nights)! Overall though this a great hotel and would be happy to return. "

"Our suite was huge with a powerful shower and very comfortable bed. Housekeeping was excellent! The staff were friendly, fun and helpful - especially the restaurant staff in the afternoon and evening who spent time with us chatting and sharing recommendations. They were the best thing about our stay, and we looked forward to returning from sight seeing to chat to them about our day from the terracw, where the view was fantastic, the best place in Naples! The breakfast was delicious, a la carte and very generous with cakes, pastries and both cold and hot items to order. I had something different every day, amd loved every dish. I also loved the story of the hotel, the art and the classic antiques."

"The hotel was very clean and the staff were very friendly, especially Marco! AC works great. Limited options for breakfast but overall great accommodation. "

"Perfect location not far from the train station. We used the hotel as a hub for visiting Naples, Pompei and Sorrento. Hotel was excellent, breakfast was great would highly recommend booking this as there was a lot of choice. The rooms are spacious, clean and modern. There is an excellent gym that is has a lot of amenities which was also great for us. 10/10"

"Staff are friendly."

"Perfecto "

"Friendly staff, clean spacious rooms and good restaurant."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"