Aparthotel

Lanai Riverside Apartments

Property class: 4.5

Choose dates to view prices

Take advantage of a terrace, a garden and dry cleaning/laundry services at Lanai Riverside Apartments. For some rest and relaxation, visit the sauna. The on-site restaurant, Tropical Phoenix Garden, offers lunch and dinner. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
The current price is NZ$354
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a sectional sofa, a coffee table, a TV, and a potted plant.

Apartment, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, bedside lamps, a glass side table, and framed artwork on the wall.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

A modern living room with brown leather sofas, a wooden coffee table, and a kitchen in the background.

Apartment, 3 Bedrooms

  • 158 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed
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About the area

Located on the waterfront, Lanai Riverside Apartments is in City Centre neighbourhood and is connected to a shopping centre. Artspace Mackay and Greenmount Homestead are cultural highlights, and some of the area's activities can be experienced at Mackay Leisure Centre and Mackay Marina Village & Shipyard. Bluewater Lagoon and Ken Burgess Orchid House are also worth visiting. Visit our Mackay travel guide
View more Aparthotels in Mackay
Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • A swimming pool surrounded by palm trees and modern buildings.
    Bluewater Lagoon
    2 min walk - 0.2 km
  • Caneland Central
    2 min walk - 0.2 km
  • Jubilee Park
    8 min walk - 0.7 km
  • Artspace Mackay
    8 min walk - 0.7 km
  • Mackay Enertainment and Convention Centre
    10 min walk - 0.9 km

Getting around

  • Mackay Station
    10 min drive
  • Mackay, QLD (MKY)
    12 min drive

Restaurants

  • Hungry Jack's
    6 min walk
  • KFC
    7 min walk
  • The Coffee Club Canelands Café
    7 min walk
  • Jamaica Blue
    9 min walk
  • Red Rooster
    8 min walk

About this property

Lanai Riverside Apartments

  • Luxury aparthotel located in City Centre
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at Lanai Riverside Apartments. For some rest and relaxation, visit the sauna. The on-site restaurant, Tropical Phoenix Garden, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a conference centre.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and extended parking
    • Express check-out, express check-in and smoke-free property
    • Beach towels, tour/ticket information and barbecues
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as furnished balconies and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • 48-inch LCD TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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  • Pool
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includes taxes & fees
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Frequently asked questions

Does Lanai Riverside Apartments have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Lanai Riverside Apartments?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on 21 Nov 2026 start from NZ$354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lanai Riverside Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lanai Riverside Apartments?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Lanai Riverside Apartments?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM.

What time is check-out at Lanai Riverside Apartments?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Lanai Riverside Apartments located?

Located in City Centre, this luxury aparthotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lanai Riverside Apartments Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 272 out of 456 reviews
Rating 8 - Good. 124 out of 456 reviews
Rating 6 - Okay. 31 out of 456 reviews
Rating 4 - Poor. 22 out of 456 reviews
Rating 2 - Terrible. 7 out of 456 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was clean and tidy. Easy to check in.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel was ideally situated, being close to a lot of restaurants, shopping centre, Aquatic Centre and good walking track along the river. Room was very tastefully furnished and fitted out with all we needed for our short stay and would also be for a longer time. Only small item it lacked was a long mirror. Good security and liked the idea of the separate room for the air-conditioner unit instead of being on the balcony. Recommend for future visits.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and accommodation
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and the staff were very friendly.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were bigger and better then expected and pool area was excellent
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best place

Love staying here, so clean, comfortable close to town, river views.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Great location, beautiful view from balcony
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the location of property.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really clean apartment with all the facilities you need.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stunning apartment right next to restaurants and the shopping precinct
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, rooms very comfortable. Only issue was the sun brightened the room too much in the morning. Overall a fantastic stay and the staff were wonderful with the few requests we had.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Stayed 13 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Location Location Location

Hotel was clean however location was very noisy
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, communication
Spacious, clean and very modern
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment. Close to shops and restaurants. The apartment had everything we needed including dishwasher, washing machine and dryer. We will definitely recommend it to our friends.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Lots of room in the apartment, not a small cramped up room like most.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.
Stayed 3 nights in Sep 2025