"The Royal is a top notch hotel with all the amenities. Impeccable design of rooms and all public areas. Peaceful and very well run. It was a pleasure to stay there.
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"The room was always in excellent condition. The housekeeping team made sure that everything was in order.
Please convey my many thanks to Ariel and another filipino member of your concierge team who assisted us in finding our way around Macau. They made suggestions as to where to visit and find local delicacies. It is reassuring that they gave positive comments about your hotel and Macau.
In general your staff made me and my wife feel welcomed. Thank you for your warm hospitality."
"The room was amazing. Loved the top up mini bar daily. The staff Shell and Andy were a stand out so helpful 😀. Loved the whole vibe of the hotel history.
Only comment is the western breakfast. We find it unusual to eat salad and vegetables for breakfast. Salmon and eggs is ok but need toast or bread. Baked beans needs to be hot "
"Our room was very spacious, we had 2 large bathrooms and an extra toilet! Very luxurious and comfortable. The staff at the hotel were friendly and efficient. Breakfast was very reasonably priced. Walkable to the fisherman’s wharf and close to Outer harbour ferry terminal"
"The location is in a more historic section of Macau with plenty of interesting side streets. Ypu just have to explore! We loved this hotel and will come back. Sure beats the mega hotels on the Cotai strip!"
"Room was in excellent condition. Super clean and large as we got upgraded to a suite. Only downside was the balcony view as it overlooked other rooms.
Staff were very friendly and professional. Answered all our questions and provided excellent service."