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Mercure Macaé

3.5 star property
Delightful beach hotel with a sauna
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Macaé

Minibar, in-room safe, blackout curtains, soundproofing
Outdoor pool, pool umbrellas, pool loungers
View from property
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is NZ$74
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

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9.0 out of 10, Wonderful, (181)
The price is NZ$119
includes taxes & fees
24 Sept - 25 Sept
Royal Atlântica Macaé Hotel

About the area

Map
110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, RJ, 27937-600

What's nearby

  • Pecado Beach - 10 min walk
  • SESI Macaé - 14 min walk
  • Cavaleiros Beach - 17 min walk
  • Shopping Plaza Macaé - 6 min drive
  • Imbetiba Beach - 12 min drive

Getting around

  • Macae (MEA) - 22 min drive

Restaurants

  • ‪Cozinha da Gloria - ‬7 min walk
  • ‪Burguer King - ‬6 min walk
  • ‪C4 Restaurante - ‬4 min walk
  • ‪Art Cafe - ‬8 min walk
  • ‪Forneria Giorgio - ‬7 min walk

About this property

Mercure Macaé

Hotel in the city centre
Take advantage of a poolside bar, a terrace and a garden at Mercure Macaé. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Maral, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and concierge services
  • Coffee/tea in reception, a front desk safe and tour/ticket information
Room features
All 164 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 39 for adults and BRL 39 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Maral

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 100.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 39 for adults and from BRL 39 for children
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: BRL 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Hotel Macae
Hotel Gran Nobile Macaé Macae
Four Points By Sheraton Macae Brazil
Gran Nobile Macaé Macae
Sheraton Macae
Four Points Sheraton Macaé Hotel Macae
Four Points Sheraton Macaé Hotel
Four Points Sheraton Macaé Macae
Four Points Sheraton Macaé
Macae Four Points
Gran Nobile Macaé
Mercure Macaé Hotel
Mercure Macaé Macaé
Hotel Gran Nobile Macaé
Mercure Macaé Hotel Macaé

Frequently asked questions

Does Mercure Macaé have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Macaé?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Macaé on 30 Sept 2024 start from NZ$74.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Macaé pet-friendly?

Yes, Mercure Macaé allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Macaé?

Self-parking and valet parking are free at this property.

What time is check-in at Mercure Macaé?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Mercure Macaé?

Checkout is at noon.

Where is Mercure Macaé located?

Located in the heart of Macaé, this beach hotel is within a 15-minute walk of Campista Beach, Pecado Beach, and SESI Macaé. Cavaleiros Beach and Macae City Park are also within 1 mile (2 km).

Mercure Macaé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 160 reviews" "
Rating 8 - Good. 55 out of 160 reviews" "
Rating 6 - Okay. 23 out of 160 reviews" "
Rating 4 - Poor. 6 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfectly adequate hotel.
The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)
Stayed 2 nights in Jun 2017

10/10 Excellent

Julio, Rio de Janeiro, RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Macae
Great location, near the oil companies, the beach and the mall.

8/10 Good

Philip, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Who would pay $30 of their own money for breakfast?
There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.

6/10 Okay

Rafaela

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Viagem família
Camas confortáveis, chuveiro bom, excelente localização e vista MARAVILHOSA! Quero registrar o bom atendimento de uma senhorinha que servia o café da manhã, não sei o nome dela, mas todos os dias em que estivemos hospedados ela sempre trabalhou com sorriso no rosto e muita simpatia.
Stayed 3 nights in Jan 2024

10/10 Excellent

Fabiana

Stayed 2 nights in Jan 2024

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Macaé surpreende positivamente quem não a conheceu
A Praia dos Cavaleiros é muito bonita e a infraestrutura de bares, restaurantes e comércio em geral surpreende quem não conhece Macaé. O Hotel Mercure tem uma vista incrível para a praia, os funcionários são muito solícitos e simpáticos e o café da manhã é bom. A poderosa rede Accor, entretanto, deveria investir na manutenção do espaço, especialmente no interior dos quartos, pois os sinais de desgaste são bastante nítidos no mobiliário e no banheiro. Um último detalhe: do Mercure até a praia é preciso atravessar a Rodovia Amaral Peixoto e um quarteirão numa caminhada de menos de 10 minutos.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Macaé
Vista maravilhosa, quarto de boas dimensões, limpo e com camas confortáveis.
Stayed 1 night in Jan 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
Mercure é um hotel excelente, estrutura impecável, funcionário atenciosos, café da manhã incrível. Minha única queixa é que a atendente disse que me colocaria em quarto frente mar e não colocou o que gera um certa frustração .
Stayed 3 nights in Dec 2023

10/10 Excellent

JAQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Como sempre nos hospedamos nesse hotel, ele atende nossa expectativas, tudo perfeito, atendimento cordial, presteza e gentileza. Parabens a toda equipe.
Stayed 4 nights in Dec 2023

6/10 Okay

IRINEU

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Péssima
O hotel precisa URGENTEMENTE de uma reforma. Corredor dos andares com carpete já muito velho, com cheiro desagradável. Quartos precisando serem reformados. Móveis já precisando serem trocados, espelhos do banheiro em pessimas condições. Quando entramos no quarto o ar-condicionado estava desligado, o botão de ligar estava quebrado, só ligou depois de colocar o dedo dentro dentro controle do ar-condicionado, correndo risco de tomar um choque. A única coisa boa do hotel hoje, são os funcionários.
Stayed 1 night in Dec 2023

6/10 Okay

Anderson

Liked: Cleanliness, staff & service
Disliked: Room comfort
Não basta ter bela vista
Além do lençol sobre o colchão, apenas uma colcha comunitária, sem um outro lençol para me cobrir. No banheiro, apesar de ser quarto de casal, apenas uma toalha de banho e nenhuma de rosto. Admito que as trouxeram, assim que solicitadas. Porta papel higiênico frouxa, permitindo a queda dos rolos, sempre que manipulados. Frasco de shampoo vazio… Nem solicitei. Colchão de molas barulhento, muito incômodo.
Stayed 1 night in Oct 2023

10/10 Excellent

Ledy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Gloria

Stayed 1 night in Jul 2023

8/10 Good

Ademar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

PATRICIA

Stayed 1 night in Jul 2023

4/10 Poor

André

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pior Mércure em que já estive
Roupa de cama de péssima qualidade com manchas amareladas, cama tinha apenas um lençol e o edredon para usar direto sem proteção (como padrão do hotel segundo os funcionários!!!) restaurante deixa a desejar.
Stayed 4 nights in Jun 2023

10/10 Excellent

Fabrício

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Carlos Alberto

Stayed 4 nights in Feb 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma experiência maravilhosa!
Hotel maravilhoso! Muito organizado e de fácil acesso as comodidades como piscina sauna e garagem. Café da manhã maravilhoso muito farto recomendo demais aos futuros hóspedes
Stayed 4 nights in Feb 2023

6/10 Okay

Denise

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Esperava um pouco mais
Não foi bem o que esperava, apesar do suporte da equipe do hotel que nós trocou de quarto 3 vezes, foi aquém do que esperava. Banheiro e frigobar sujo, e frigobar fazendo degelo - isso no primeiro quarto. No segundo, após a troca, à internet não funcionava, e precisava da mesma para finalizar um trabalho no computador. Fomos para um terceiro quarto, inferior ao primeiro, mas conseguimos ficar os dias da estadia nele. Apesar da equipe prestativa, esperava um pouco mais do hotel enquanto infraestrutura. Não sei se retornarei com minha família para mais uma estadia. Infelizmente. Pontos positivos, a equipe, a área da piscina. O café atendeu bem.
Stayed 2 nights in Jan 2023

6/10 Okay

Bernardo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
O hotel é bom
O atendimento foi excepcional, o atendente que nos recebeu no turno da noite foi extremamente gentil e educado, porem o banheiro do hotel precisa passar por manutenção.
Stayed 1 night in Jan 2023

2/10 Terrible

CASSIO

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
DECEPÇÃO
DECEPÇÃO, LOGO NO CHEK IN PROBLEMAS PARA IDENTIFICAR , O APARTAMENTO NÃO FOI LIMPO/ARRUMADO, TIVEMOS QUE TIRAR O LIXO, CONTROLE REMOTO DA TV SEM PILHA, TOMADAS SEM FUNCIONAMENTO, FALTA DE MANUTENÇÃO NO QUARTO. ATENDIMENTO DEIXOU A DESEJAR.
Stayed 2 nights in Jul 2022