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"Great service"

"Loved my stay at the Shang. Staff were extremely friendly, loved doing laps in the pool, gym was fully equipped and huge. Everything was great and will definitely come back. "

"Everything, except twenty quid is a lot for breafast when it's all cold - which is such a shame, because it was really good!!"

"The breakfast buffett is great. Everything about this hotel is 5 star in my opinion "

"Place was fine for what it was. I had a 7 hour layover (over night) and wanted a couple hours sleep. The woman running the fromnt desk and for that matter, everyone was very nice and kind. Would stay again 100%"

"Great welcome on 24th floor by Ms Hazel. We stayed in room 2408 and room 2328. Prefer breakfast with the crowd on the ground level. Did not avail of club level dining as there’s many options in Greenbelt and Glorietta. Enjoyed listening to great performance with Jessie(?) singing Friday night up to 11pm. New World Makati Hotel is clean and situated across luxury mall at Greenbelt 3. SPA: Air conditioning is set TOO COLD for body massage and the temperature could not be adjusted. GYM: Many options for cardio equipment as there were 2+rooms dedicated for gym available 24 hours for guests Hotel entrance is accessed by walking through metal detector, large bags are screened but not searched. BONUS: Beautiful working dog on duty to keep hotel employees and hotel guests safe while on the property. "

"Great on all levels, food staff and service "

"Hotel buffet is better than Hotel Savoy. Rooms were clean and smelled nice. Only complaint is that the elevators are slow and always packed with people. "

"Buffet breakfast was the best and food was always fresh not to mention that do have gourmet coffee. "