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"Clean and comfortable, very friendly front desk and lots of extras like free hot cocoa, coffee, popcorn etc in the lobby. "

"The customer service on the phone & in person were absolutely excellent. The room was clean, the doors locked safely, and the bed was super comfortable. Clean as hell!! "

"Comfy beds, nice room overall"

"The heat was off in the room when we arrived and took time to warmup. The bathtub faucet was broken and ran all night, the shower curtain had stains on it. "

"Was a one night stay."

"All worked well"

"The room was terrible neglected. There where stains on the carpet the bathroom is falling apart. Under the bed looks like it hasn't been touched in months maybe years. There was a horrible smell like dumpster juice in the room they had a plug-in but it didn't help. I would of asked for another room but the look of the place I was afraid I would get a worse room. I wish I could get a refund. The beds felt like stone and it was loud "

"The complimentary breakfast was very good, or room was clean and comfortable. The staff were very nice"

"Absolutely horrible experience. We booked our stay more than two weeks in advance, only to have our reservation cancelled just two hours before our scheduled check-in time. Initially, the receptionist claimed there was a booking error. Later, the manager changed the explanation to a “mechanical issue” with the room. The inconsistency strongly suggests the hotel simply overbooked. What was most disappointing was the complete lack of accountability. There was no offer of compensation, no assistance with relocation, and no genuine attempt to resolve the situation. The management was unprofessional, inexperienced, and unhelpful throughout the interaction. Based on this experience, I strongly recommend confirming directly with the hotel if you book through a third-party service, checking in frequently before arrival, and being cautious when dealing with management. Unfortunately, this property appears to have a pattern of overbooking and last-minute cancellations. I would not recommend staying here."