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Reviews of Hotel Sheherazade

3 out of 5
Hotel Sheherazade
Gezira Al Bairat, West Bank, Luxor

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 52 reviews" "
Rating 8 - Good. 17 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Travelled with family and small children
Liked: Staff & service
Average
Stayed 2 nights in Dec 2023

10/10 Excellent

Nail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice booking experience. Hotel was clean and have very good location
Stayed 2 nights in Nov 2023
Response from Christine on 29 Nov 2023
We are so glad you enjoyed your visit and thank you so much for taking the time to write this review, it is very important to us.

10/10 Excellent

COLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off staying on the West Bank is the way to go. East bank is crowded, loud, and full of tourists. If you want a bit quieter more local option the West Bank is great. That being said Hotel Sheherazade is a gem! Safe location tucked away off the Main Street. The property is large and has everything you need. Clean pool, large courtyard, great restaurant area, and the staff and owner are so so nice and helpful. We booked one night but ended up staying three! It’s a 3 minute walk to the dock to catch a boat to east bank, and 15 minute taxi to see valley of kings, temple of Hatshepsut, etc. believe the hype, this little hotel is a great deal, and you will feel like a local and treated as part other family. 10/10 would stay a million times more.
Stayed 1 night in Oct 2023
Response from Christine on 18 Oct 2023
Thank you for taking the time to write this review Cole. We are not surprised you enjoyed your stay so much but its nice to be appreciated!

8/10 Good

Ashley

Stayed 2 nights in Jul 2023

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, big family room, very nice owner, very good included breakfast, very good swimming pool. We really enjoyed our stay!
Stayed 3 nights in Jun 2023
Response from Christine on 29 Jun 2023
Thank you so much for taking the time to write this review, we really appreciate it.

6/10 Okay

maria

Stayed 3 nights in Jun 2023

2/10 Terrible

Mr M S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property looks rural and rustic which it is but basic amenities are lacking, we couldn’t wait to move onto the next destination
Stayed 3 nights in Apr 2023
Response from Christine on 16 Apr 2023
We make no claims to be a luxury hotel , we advertise as a budget hotel, and our prices reflect this. But you dont give any explanation as to what you found lacking in the hotel. Please contact me and let me know what you think should be improved, in particular WHAT basic amenities are lacking?

10/10 Excellent

Daniel P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was great. They made it feel more like a family visit than a hotel. They helped arrange tour of a bunch of West Bank sites, and generally went out of way to be helpful throughout stay. I preferred staying on West Bank, though more hotels are on east side. Property included a good restaurant and a pool.
Stayed 2 nights in Apr 2023
Response from Christine on 11 Apr 2023
Thank you so much Daniel for taking the time to write this review for us. It is much appreciated and very helpful for the whole hotel.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful owner and staff 🌻
The hotel is wonderful with nice gardens, pool most of all the staff were outstanding. Super friendly and welcoming I shall miss them all. Kindly, Michele 🌻
Stayed 3 nights in Jan 2023
Response from Christine on 26 Jan 2023
Thank you so much for taking the time to write this review and i will pass on your compliments to the staff.

8/10 Good

Raghunandhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel on West Banks
This is a nice, quiet place to stay. The staff is super helpful. The person in charge of breakfast would wake up early for me and have it ready. The owner worked with.my wife and arranged tour guides and private taxis to East bank and airport. I highly recommend this place. Thanks all for making our stay pleasant and memorable. inshallah, we will be back again!
Stayed 3 nights in Jan 2023
Response from Mohamed on 9 Jan 2023
Thank you for taking the time to write this review, and we are very happy you enjoyed your stay with us. WE enjoyed helping with your sightseeing and helping you experience more of Luxor.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and atmosphere; enjoyed the area very much. Everyone made us feel so welcomed. The service was outstanding. Wish we could have stayed longer.
Stayed 3 nights in Nov 2022
Response from Christine, Hotel Manager on 25 Nov 2022
Thank you so much for taking the time and trouble to write this review Megan, we greatly appreciate it and I will pass on to the staff your comments.

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, courteous, accommodating, and helpful almost to a fault. Room for the price was excellent, food was delicious, beverages were refreshing. Did I mention the pool? My family and I loved the pool. The valley of the Kings is only minutes away. Hot air balloon rides even closer. I will definitely stay here again.
Stayed 3 nights in Oct 2022
Response from Christine, Manager on 11 Oct 2022
Thank you so much for taking the time and trouble to write your review Ricardo. It is so nice to know that the staff's efforts are so much appreciated, and we do so hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this property is great and I would highly recommend it. It is easy to find but it is also in an authentic residential area which I enjoyed as it gave me a flavour of the 'real' Egypt. Mohamed, the owner was very helpful and friendly, as were all the staff. I also liked that it was very near to fields and a banana plantation where I could enjoy watching birds. I hope to return again in future.
Stayed 3 nights in Mar 2022
Response from Christine on 7 Apr 2022
Thank you John for taking the time to write this review. It makes such a difference to us . I will pass your compliments on to the staff, and we sincerely hope we will see you again in the not too distant future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly, the location of the hotel is really good if you are staying at the West Bank of Luxor. The hotel is a 5 minute walk from the ferry to the west bank. There are some small shops around it so it’s convenient. The area of the hotel itself is not the greatest, very small dirt road to get to it. Upon checking in they said we are getting a twin room rather than a double as they ran out of doubles but we just moved them together ourselves and that worked alright so it wasnt the end of the world. The room itself is okay, the bathroom can use a bit of updating but it wasnt too bad.
Stayed 2 nights in Nov 2021
Response from Christine, Manager on 1 Dec 2021
Hi Erika - thank you for taking the time and trouble to write your review. We do take on board what our guests write.

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1001 nights
Good experience, good hospitality staff very friendly and helpful
Stayed 2 nights in Nov 2021
Response from Christine, Manager on 24 Nov 2021
Hi Nicolas - thank you for taking a few minutes to write your review. We are so pleased you enjoyed your stay with us, (but not surprised) and hope to see you again some time

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay on the West Bank
Fantastic deal in Luxor on the West Bank. Wi-Fi wasn’t working at the time but this is towards the end of the major Covid pandemic. The pool was great, the bar and restaurant where too
Stayed 1 night in Jun 2021
Response from Christine on 17 Jun 2021
Hi Michael - thank you for taking the time and trouble to write this review, it is very important to us,particularly at this time when there are so visitors to Luxor. Sorry about the Wi-Fi while you were here - Hopefully the rest of your experience made up for it.

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country cozy
The staff here are very friendly. We arrived very late in the night. We were supposed to have 1 room for 4 people but they gave us 2 rooms for the same price which worked out better. We were only there to sleep one night and we had to leave early morning. Its not the ritz but its simple and they have a nice country style. We had a nice breakfast the next day. You do wake up to the sound of rooster which was kind of cute.
Stayed 1 night in Nov 2020

6/10 Okay

Younes

Travelled with family
Liked: Staff & service
A short stay in Luxor to discover the monuments, the staff was very kind, the hotel needs a revamping
Stayed 1 night in Aug 2020
Response from Manager on 19 Aug 2020
The "revamping" is in hand and will be completed by next month.

2/10 Terrible

David, Royston Ga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no wifi, no access to nearby businesses in a filthy part of town faulty ac no TV or refrigerator
Stayed 4 nights in Jul 2020
Response from Manager on 9 Aug 2020
We advertise Hotel Sheherazade as a Budget Hotel, we make no pretensions to be a Luxury Hotel, which seemingly this guest was expecting. We do not provide free toiletries, or tv or fridge but for the $15 per nt which the guest paid we provide clean bedroom, ensuite bathroom, a good breakfast and an award winning swimming pool in extensive gardens.We freely admit the Wi-Fi is not good but unfortunately this is not just a hotel problem but a national problem - Egypt as a whole is in the bottom 10 of ALL countries in the world for internet provision. We don't understand the guests comment of "no access to local businesses" . We are located in a small village on the West Bank - what we DO have access to is a 10 min drive to some of the most famous and beautiful monuments in the world - Valley of the Kings, Nefertaris Tomb in Valley of the Queens, Hatshepsuts Temple, the Ramesseum, Medinet Habu Temple - and many more sites. We are also just a few minutes walk from the banks of the Nile, with ferry, motorboats and felluccas offering sailing opportunities.

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2019

8/10 Good

ST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sheherazade is a great value. The building and grounds are beautiful and the rooms are basic but with AC and comfortable beds. The pool was a nice treat. Breakfast was substantial and served just off the courtyard. The wifi signal wasn't great in my room or in the lobby, but I wasn't expecting much. The hotel transfer was a bit expensive compared to taking a taxi, but the drivers were timely and professional and it was worth it to me not to have to deal with haggling with a taxi driver. The location is great--just a five-minute walk to the ferry across the Nile and plenty of nearby shops, restaurants, and grocery stores. As a solo female traveler, I felt safe here, which is really important to me. I will definitely stay again if I ever return to Luxor.
Stayed 3 nights in Jul 2019
Response from Christine on 23 Jul 2019
Thank you for taking g the time and trouble to write your review, we are very grateful. It is particularly important for small budget hotels like ourselves who don't have the same large numbers of guests that the luxury hotels have. Sorry about the Wi-Fi but this seems to be a problem in the whole of Egypt, and not just the hotel unfortunately.

8/10 Good

Lauren, Los Angeles

Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel property is beautifully decorated. They have a nice, clean pool and outdoor couches to just lounge and hang out. The rooms were mediocre at best
Stayed 2 nights in Jan 2019
Response from Mohamed on 6 Feb 2019
Thank you for your feedback Lauren. We will be working on upgrading the rooms over the summer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for West Bank hotel
Convenient West Bank hotel that is clean, and comfortable. Staff is friendly and helpful. Hot Water is scalding hot so be careful showering. Has pool but did not use because it was too cold.,,but clean. Pleasant garden area and they strike up a fire in a pit each evening. Easy ferry or private boat across Nile for 5LE. Not much on the West Bank in evening but great launching pad for the sites.
Stayed 2 nights in Dec 2018
Response from Manager on 6 Jan 2019
Thank you for taking the time to write this review - we are glad you enjoyed your stay

8/10 Good

Ilona, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a peaceful place on the west bank
Comfortable and clean, good value for money. Extensive breakfast and very friendly staff. The swimming pool is an asset!
Stayed 2 nights in Apr 2018

6/10 Okay

CLEOPATRA, LONDON

Disliked: Property conditions & facilities, room comfort
A BASIC HOTEL, BUT GOOD STAFF, NEAR NILE,
NOTHING FANTASTIC, BUT SOMEWHAT CLEAN, NICE SPACIOUS COMPOUND, TREES AND A GOOD OUTSIDE DECOR, BUT A VERY BASIC ROOM, A GOOD PLACE FOR ONE TO TWO NIGHTS. FOR PRICE OK. AND ONE CAN SEAT OUT SIDE THE ROOM AND ADMIRE THE SCENEARY, FOR THIS NOT TOO BAD. BUT NO FACILITIES IN ROOM, NO TV, NO PHONES. BUT GOT A SPACIOUS PLACE TO DO SOME YOGA AND ALSO SWIM.
Stayed 3 nights in Jan 2018

8/10 Good

Christina, Cairo

Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently located hotel on the west bank
Like so many other hotels in Egypt, the lack of customers has a detrimental effect on the maintenance of the hotel. It is clear that they are struggling to cope but in spite of all of the challenges, I enjoyed my stay. The staff was prepared to do anything to make our stay pleasant. Any requests was attended to quickly and efficiently. The hotel is close to the river (although no view of the Nile). It is a few minutes walk to the ferry and for only 1 Egyptian pound, you can travel with the ferry to the east bank. The rate was very reasonable. If you prefer the more local feel of a city, then this is an excellent choice.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Should not expect too much
Considering the price I payed per night (12 GBP) I should have been more prepared and tolerate, but as the previous customers reviews were outstandingly good, I was disappointed to see the reality. To be honest, the great thing about this hotel was only price and quiet neighbor. Apart from that, I have to say my room was not exactly clean, hot shower was unstable(in December, the temperature could get to single digit and it was freezing without hot shower),no heating in the room, not trained staff ( I asked for a hair dryer which was not equipped in the room, and 1 staff told me there is none in the facility, and I tried different staff next day, and yes they do have a dryer that guest could use), towels were very rough, one day they forgot to clean the room. I should not have expected more than I had paid for.
Stayed 3 nights in Dec 2017

10/10 Excellent

Patrick, Amsterdam

Liked: Cleanliness, staff & service, room comfort
Good place to stay
This is a value for money hotel. It would be classed as a budget hotel but the service from the staff and management is 1st class. They are genuinely interested in making your stay a pleasure. The rooms are clean with air condition Finding the hotel the first time can be a bit of a challenge and the condition of the street access would lead you to question if you are in a safe location. The place is perfectly safe and its only 5 minutes walk to the main ferry which will take you to the east bank. I was perfectly happy staying here with my teenage daughters
Stayed 8 nights in Dec 2017

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of tranquility in Luxor
Hotel staff were lovely and very helpful, let me check in early when I arrived at 6am. The hotel is built around a courtyard, and most importantly has a swimming pool which is very handy in the Egyptian heat. The location is on the West Bank of Luxor which is quieter and takes you out of the hassle of the main tourist area - I definitely found this a bonus as I was hassled non stop the second I walked around the East Bank. A ferry runs 24 hours a day to take you across the Nile for 1 egp per trip and the hotel is a 5 min walk from the ferry dock, very easy to find.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
the hotel needs cameras
the owner is very considerate.
Stayed 2 nights in Oct 2017

10/10 Excellent

Mike, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Keen to please, the manager made sure we were looked after. Its clean, nice pool (which you NEED in Luxor) and serves a simple but wholesome breakfast (Continental + egg)
Stayed 3 nights in May 2017

10/10 Excellent

Anna-Saqqara, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it , and we're heading back to stay there
All the staff are lovely ,and very helpful , they catered very happily to our needs , even catering to our vegetarian requirements .We especially loved returning to our beautifully cleaned rooms every day to find new creatures sculpted from the clean towels . They even helped us with creating individual tours to local sites and even a longer tour to Aswan and Abu Simbal .

10/10 Excellent

Diego Ramirez, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a pool
It is a ferry away from the main town which is only 5 mins and 1 egyptian pound. The staff was excellent. Rafael was amazing! He picked us from the ferry since we did not know where the hotel was. The breakfast was yummy and the room was relly nice and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, calm oasis.
After the craziness of Cairo it was wonderful to be able to relax in this beautifully calm environment. A short walk from the ferry crossing, up a little lane, mosque and shops on the corner, kids playing. It's about as authentic Luxor as you will get. The British expat community use the hotel for some of their activities. The hotel is built for hot weather; I was there in winter but still it was very comfortable - use the extra blankets. The Staff are extremely friendly and helpful, by which I mean sensitive to European manners: no means no; what is the actual price; etc. Mohammid, the Manager, arranged a bike hire from the bike shop on the corner, £E100 for 4 days. On day 3 I got a puncture, this was sorted out within an hour and I was off again to the Valley of the Kings. I said I didn't want the balloon flight and that was that.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 6 nights in Dec 2023

10/10 Excellent

Chouaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect. The hotel is very close to the ferry 10 egp and you're in the other side. Room was confortable and clean. The service was good thanks to Rafa abd his team hassan and mohamed.
Stayed 3 nights in Dec 2023

10/10 Excellent

KAHINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un tres beau sejour dans ce magnifique hotel ! La chambre est belle et confortable, les parties communes sont incroyables, l'hôtel est un véritable bijou caché en ville, le personnel est gentil et disponible, merci !
Stayed 1 night in Nov 2023
Response from Christine on 24 Nov 2023
Merci beaucoup d’avoir pris le temps d’écrire cette belle critique. Je transmettrai vos compliments à notre personnel qui travaille fort.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
The personnal is very friendly and helpful. Nice hotel located in the west bank, with a swimming pool. The garden is nice too. You can take the boat to cross the nil for going in Louxor. Good food for lunch or diner
Stayed 5 nights in Jun 2023
Response from Christine on 1 Jul 2023
Thank you so much Julie for taking the time to write this review, it is so important for us and all the staff to know they are appreciated.

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxor j’adore, great hotel
Excellent stay in Sheherazade, Mohammed and his team are all really very sympathic and makes you feel home. They helped to book tours, transfers or anything you need with great quality guides. Great location 5min from the nil, the pool is a great area and refreshment after visiting Valley of the kings. Very good food for lunch too I highly recommend Sheherazade hoping to come back again.
Stayed 2 nights in Mar 2023
Response from Christine on 21 Mar 2023
Thank you so much for taking the time to write this review Mathieu, it is very important to us.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Christine on 12 Apr 2023
Thank you so much Stephanie for taking the time to write this review. I'll pass on your compliments to the staff.

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Das Hotel liegt ruhig in der West Bank von Luxor. Es ist recht sauber. Allerdings verkangt das Personal ständig Geld für nicht bestellte Leistungen
Stayed 4 nights in Oct 2022
Response from Christine, Manager on 17 Oct 2022
Hello Andrea -I am Christine , one of the managers. I am English. I dont quite understand your last comment, but if you will explain to me a little more I will certainly look into it.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
chouette petit hôtel , malheureusement désert,j'attend toujours le remboursement des nuits non utilisées à cause d'annulation suite à un problème médical chez mon épouse
Stayed 10 nights in Jan 2020
Response from Hatusu on 10 Feb 2020
I am very sorry for your problems. Payment was made to Expedia, the hotel has not yet received any payment but I will look into this for you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haben ein Doppelzimmer für 2 nächte gebucht ohne Klimaanlage. Wir haben genau das gekriegt bzw. Waren in unseren zimmer noch zwei Einzelbetten. Preisleistungsverhältniss hat auch gepasst. Ist ein einfaches hotel was nett eingerichtet ist. Raumaufteilung des hotels hat uns gut gefallen. Im zimmer war ein Ventilator der gut gegangen ist und alle Fenster im Schlafzimmer hatten Mosquitonetze (außer im bad) so konnte man in der Nacht gut Lüften. Die Poolanlage wa auch super. Bei uns war nix los (oktober) wir waren meistens alleine am pool. Eine Reisegruppe war dann meistens zum Abendessen in der Nähe vom Pool aber so schnell wie sie da sind so schnell sind sie wieder weg. Essen dort im Hotel schmeckte sehr gut und war auch frisch. Preise für Getränke und Essen waren nicht überteuert sonderm eher preiswert. Wir konnten uns aussuchen wann wir frühstücken wollten. Wir als nicht frühaufsteher war das super. Alles im allen würden wir nochmal wiederkommen vielleicht aber doch mit Klimaanlage im zimmer, denn wir haben ziehmlich heiße tage erwischt.
Stayed 2 nights in Oct 2019
Response from Christine on 23 Oct 2019
Thank you for taking the time to write this review, and we are very glad you enjoyed your stay with us. We hope we will see you again.

10/10 Excellent

Romaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel à Louxor
Excellent hôtel sur la rive ouest de Louxor ! L’hôtel est magnifique, les chambres aussi et la piscine est un gros plus ! Le personnel est très accueillant ! On recommande ++
Stayed 2 nights in Jul 2019

6/10 Okay

RedDaron, France

Liked: Room comfort
Disliked: Property conditions & facilities
Hôtel de charme sympa, mais...
Ce serait super si l'hôtel était bien entretenu, mais il y a des problèmes de plomberie et d'électricité, comme douche fonctionnant mal avec pomme cassée, robinets qui fuient ou ampoules manquantes ou ne fonctionnant pas. Le personnel est plutôt sympa, mais pas du tout stylé, avec des jeunes scotchés à leur portable, parlant trop fort ou traînant les pieds... C'est dommage sinon, l'établissement est plutôt sympa. Situé sur la rive Ouest avec accès à tous les sites majeurs E et W avec le ferry, à 5' de marche, qui coûte 5c d'euro... Vélos à louer pour 2€/jour et repas à 5 € max...
Stayed 9 nights in Feb 2018

8/10 Good

Simon, Lyon

Liked: Cleanliness, property conditions & facilities
Hotel bien situé, au calme.
L'hôtel se trouve a 5min du ferry pour se rendre rive Est. La campagne est à 2 pas et les cafés/ restaitant au alentours sont généreux et bon marché.
Stayed 3 nights in Jan 2018

10/10 Excellent

ANDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Были в отеле 4 дня в январе 2017 г. Номер 405 свеже-отремонтированный и очень чистый. Кухня вкусная. На ужин обычно брали пиццу с курицей и шаурму. Клубнику и дыни покупали в овощной лавке по дороге к отелю. Понравилось то, что отель не навязывал каких-либо своих дополнительных услуг, но если от нас была какая-либо просьба, персонал делал это быстро и хорошо. Скорость бесплатного WiFi была приемлема.
Stayed 4 nights in Jan 2018

10/10 Excellent

Henning, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landestypisches Hotel - Geheimtipp in Luxor
Das Hotel Sheherazade trägt seinen Namen zu Recht: Man taucht aus der westlichen Welt in eine Oase aus 1001 Nacht ein. Der Innenhof ist groß und tropisch grün, Vögel zwitschern - und es ist ruhig! Auf der Westbank in einem kleinem Dorf gelegen (Zufahrtstraße nicht asphaltiert ...), ist man weit ab von der hektischen Ostseite Luxors - die aber trotzdem per Fähre schnell und unkompliziert zu erreichen ist. Man kann auch abends spazierengehen, wird von den Dorfbewohnern, vor allem den Kindern, gegrüßt und muss sich um die Sicherheit keine Sorgen machen. Die Zimmer sind sehr sauber und zweckmäßig, WLAN gibts überall, allerdings keinen Fernseher, kein Telefon (braucht man sowieso nicht). Für mich am wichtigsten: Man schläft sehr ruhig. Gutes Essen, sowohl mittags als auch abends :-) Der Service ist herzerwärmend: Immer ist ein Lächeln da, immer wird liebenswürdig gefragt: Alles ok? Jede Anfrage wird prompt ausgeführt - und dabei ist der Service immer zurückhaltend. Mohammed, der Eigentümer, organisiert z.B. Taxis zu den Gräbern und Sehenswürdigkeiten: 150 LE + 50 LE Trinkgeld für den Fahrer für einen halben Tag, Fahrer wartet, während man die Sehenswürdigkeiten anschaut. Zverlässiges Airport-Abholen/Hinbringen, auch in der Nacht. Ebenso zuverlässiger Weckdienst.
Stayed 12 nights in Oct 2017

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel & location, but not so nice staff
L'hotel sheherazade est un très bon hotel : vraiment très beau, bien situé (sur la West Bank qui est un peu moins touristique que la East Bank & proche des bateaux qui permettent de traverser le Nil pour rejoindre l'autre partie de la ville), très propre. Le gros point négatif est le staff : vraiment peu accueillant, très froid. Nous avions l'impression de déranger. (Sauf la personne qui s'occupait de l'hotel de nuit et tôt le matin, vraiment très agréable) ____________________________________________________________ Hotel Sheherazade is a very nice hotel : beautiful architecture, perfect location (not as touristique as hotel located on East Bank & easy access to the city center via ferries), very clean. However, we were really not happy with the staff. They were quite rude with us all the time (except the person who is taking care of the hotel at night and early morning).
Stayed 1 night in Oct 2017