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Reviews of Hotel Monumento Pazo de Orbán

4 out of 5
Hotel Monumento Pazo de Orbán
TRAVESIA DO MIÑO, 6, Lugo, LUGO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Stayed 4 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely building, good location of inside the wall. Parking possible in nearby road outside the wall
Stayed 3 nights in Nov 2019

8/10 Good

M&M, SF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique hotel. We stayed in the attic room, but not the one shown in picture, very unusual. Bathtub with handheld shower, hard to control and not shoot water across the room! Friends stayed in other attic room (pictured) which had a glass box shower and separate tub, but no door between bedroom and bath. Lighting is odd. Very bright over bed, very dim in sitting area. Stairs between 2nd and 3rd floors. Very clean.
Stayed 2 nights in Oct 2019

10/10 Excellent

AAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and great views of the wall and beyond
Stayed 2 nights in Sep 2019

10/10 Excellent

Melody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We celebrated after two weeks of hiking on the Camino Primitivo. It was so nice to have a comfortable place to stay, and th staff were wonderful to us.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, great view of the Roman wall & located so closely to food options & attractions.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful and charming boutique hotel. Perfect location within the walls of Lugo.
Stayed 2 nights in Jun 2019

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with an awesome interior, plenty to look at while going to and from your room. Extras such as breakfast and in house drinks are a little expensive, but overall a great value.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place!I really enjoyed my stay here.You need to visit Lugo.
Stayed 2 nights in Feb 2019

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedora
Stayed 2 nights in Mar 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in der Altstadt von Lugo. Spezielle Einrichtung in alles Bereichen… Das Frühstück war sehr lecker und es wurde viel angeboten, mussten dies extra bezahlen da nicht im Zimmerpreis enthalten war. Das Personal war sehr nett.
Stayed 2 nights in Oct 2021

6/10 Okay

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Personal muy atento, edificio bonito, bien situado
Personal muy amable, y muy buen punto el tener disponibilidad de aparcar el coche al lado del mismo hotel, PERO: Siendo una suite esperaba tener la típica estancia a parte de la cama, cosa que no teníamos en la habitación. Era una habitación doble grande. Lo que me lleva al siguiente punto negativo de la suite. Si vas con críos y pides la suite para tener más espacio, pues mejor reserva en otra parte, porque estaréis todos en la misma estancia. Además, la decoración de la habitación digamos que no era muy para todos los públicos 😅 Los amenities del baño se limitaban a tres botes con champú, gel y crema. Sin albornoces. Y, otra cosa que sueles tener cuando reservas suite, que es el típico detalle de bienvenida en la habitación y el minibar incluído, en este hotel ni lo uno ni lo otro. En definitiva, aunque el personal del hotel es súper amable y atento, no creo que repita.
Stayed 1 night in Jul 2021

10/10 Excellent

José maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar de maravilla
Stayed 1 night in Aug 2020

2/10 Terrible

VICENTE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oferta engañosa
Vimos la oferta de este hotel y nos pareció muy buena. Era una oferta no reembolsable. Cuando llegamos al hotel y vimos la habitación nos quedamos a cuadros ya que nos dieron una habitación minúscula con una cama en la que malamente cabía una persona e íbamos dos, y no delgados precisamente. Al abrir el correo electrónico vimos que el hotel nos había mandado un mail en el que nos indicaba que habíamos reservado una habitación con una cama de 135 centímetros y ya no teníamos forma de cancelarlo ya que la reserva estaba hecha y era no reembolsable. Si nos hubieran dado la opción de reembolso nos hubiéramos ido a otro hotel sin dudarlo. Lo que no vemos bien es que no avisen de estos detalles en la oferta y que en una web de tanto prestigio como es hoteles.com no filtren este tipo de ofertas engañosas en detrimento de los clientes. Solo te lo comunican cuando ya tienes hecha la reserva y no hay forma de cancelarla porque te lo cobran de todas formas.
Stayed 1 night in Jul 2020

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Oscar Segundo

Liked: Cleanliness, property conditions & facilities, room comfort
Buena elección
Buen hotel en un antiguo palacio reacondicionado
Stayed 1 night in Oct 2019

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, atención muy buena. Parking para dejar el coche y desplazarse desde allí callejeando muy bonito.
Stayed 1 night in Jul 2019

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Excelente establecimiento con excelente atención.
Stayed 2 nights in May 2019

10/10 Excellent

Carlos Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

HILTNER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom hotel na cidade murada
Hotel pequeno mas bem localizado e com bom atendimento. Fica na cidade murada. Café da manhã simples, mas atende.
Stayed 1 night in Dec 2018